If you ordered the automatic separately and it is the "airflow" version you can buy a gold air flow ring.
hummm, is Janty support dropping the ball?
It's been 3 days since I opened my ticket (ID:3719) and still no kind of answer from support or any kind of contact for that matter.
Not very nice...
Hope this explains it...
Legend:
blue=liquid
Fill up to right below the opening.
Seriously guys, please also try the NON AIRFLOW auto battery type (the version without the ring). It's my favorite, I find it so much neater
KISS, remember?
KISS.. strangely dressed old men acting a bit peculiar?
Nah, the black non-airflow Neo classic is drop dead gorgeous..![]()
RB37: Cant guarantee that i can do anything, but who did you purchase your NEO with (USA/France?) and whats your order number - let me know and ill see what i can do. It should be noted that im only doing this as a one time favor, i dont normally do CS stuff, but i did promise you id look into it if they didnt respond!
Thanks Mik, I purchased it from the Europe shop, order number was 1000037810, and the ticket number is 3752.
My second order number was 1000038192, which should be here in a few days.
Any help would be appreciated, I have pretty much just written the battery off, I mean, for the cost of shipping it back, hassle, etc... I could just order another and save time and money... lol
This doesn't make any sense.
Janty doesn't handle tickets sequentially?
I think tickets are being handled individually in each store. And sometimes it doesnt make sense to fix tickets in the order they are made in; Lets say you have 30 tickets with questions about something that you dont need to answer right now, but you have 14 tickets about more pressing urgent matters, then i probably skim, and pick them on a most relevant/urgent basis to provide the best customer experience.
All in all, i know that Janty Europe just had a massive influx of orders, and i think what he ment was that he was on it, and even using the weekend to get everything up to speed.