Howdy gang! I just wanted to take a moment to address the important issue of atomizers. We have filled a very large number of orders since the end of July and have heard from literally hundreds of people how much they love their Johnson Creek Smoke Juice. And we are so proud to be able to bring an alternative to the liquid we had been forced to accept before. And indeed there were a small number of customers who felt that their atomizers were damaged by our smoke. This was something we take (and took) very seriously and I think if you asked those we spoke to, they'd likely tell you that we didn't shirk or minimize their claims, but rather spoke to them honestly and in a straight-forward manner.
We also wanted to point out that in all of the trials we conducted, not a single atomizer failed except for one. And these were two-week trials with as many different atomizers as we could find. In addition, my own atomizers (and believe me, I vape pretty much constantly) have yet to experience any degradation or failure.
The only time one of our trials caused an atomizer to fail, was when we smoked normally but dripped directly onto the atomizer (as opposed to in the cartridge) for a period of six days. However, we would note that most companies (including Janty) do not recommend that you drip onto the atomizer but rather only drip onto the cartridge. Doing so will indeed damage any atomizer. Now, Im sure that those who's atomizers were damaged didn't drip onto the atomizer as most everyone is aware of the risk of doing this. And this is why we took this so seriously and indeed those we did hear this from, we spoke to them about it in a very upfront and straightforward manner as I we always do.
Of course, none of this matters to the person who believes their atomizer was affected. And we are not interested in taking chances where our customers are concerned. Indeed, I think most of you know how important the views of my customers are to me. Therefore two weeks ago, on the chance that there was something we overlooked and to ensure that our customers remain the happiest in the industry, we spent quite a bit of time, energy and money to purchase and install a very sophisticated filtering system that removes any particulates, oils, or residue. Now, every single batch is run through the system and frankly I would be flabbergasted to find that our smoke juice clogged or damaged anything.
So, honest and straightforward communication is what we pride ourselves on and is how we will continue to conduct ourselves. We would simply ask that, especially now, those who believe their atomizers to have been damaged give it more than a few hours of use before claiming that our smoke juice was responsible for the atomizers' demise.
Finally, I am so excited about the new flavors and recipes we have coming up and as many of you know, feel incredibly honored to be able to bring you products that I myself love using. This is an exciting and often perilous time in a brand-new industry. And like all new things, we will experience new discoveries, better methods, breakthrough moments, set-backs, surprises, and yes growing pains. But in the end, the result will be so worth it!
I just got my bottle of VG artic mint from JC and tried it all day. It really didnt do much for me. You cant tell your smoking it at all really. My carts i get are menthol and i can really feel them. Maybe the PG version would of done that. Plus im pretty sure it killed my atomizer. Would the PG version give you more of a throat hit?