Imeo,
I respect that you care about my feelings...I feel I am beating a dead horse. I have expressed to you why I am upset.
I am happy to reiterate if it pleases you:
1) I have always been happy with the GG line and not complained about anything until Ithaka.
2) Ithaka was promised to be the best of the best in all the world. Plastic on the ithaka was expressed as not welcomed, yet we had plastic...we had to additionally buy SS in order to have what we originally wanted.
3) SS
tanks that we bought do not work well and randomly leak but continuously you state it is not possible yet I don't have 1 ithaka that hasn't leaked at some point somewhere on the seaming of the
tanks...whether it be the bottom portion near the cuts or the top cap where there is a slight gap or somewhere in between. I don't live in some special altitude or barometric pressure that is making this issue exclusive to me.
4) promises that the universal drip tip was to come with the ithaka and someone took a pole which I didn't participate in because it wasn't a pole that YOU came up with yet it changed how much money i had to spend on the ithaka to get what was available...minor but still frustrating
5) original ready wires were fantastic then all of a sudden in fall of last year they changed...they were not as good. When this was brought up you denied that they were of a lesser quality and I just let it go because I didn't want to say otherwise. Then I find out from YOU that the wires have in fact changed and that you have been getting them from china...I don't mind paying for quality but when you change from great original premade to lesser quality china made wires but don't alter the price, it's a big let down.
So here I sit...typing this again...no resolution to my 8 leaky ithakas that I purchased at the beginning of the year...waiting for some miracle oring that bruce is sending to us to hopefully fix the issue and looking for alternatives to
vaping because the product I have can't be used without a mess. I understand when things go wrong...i have worked with you in the past on getting things fixed and all was good but when you can't admit there is a problem, there is no possible solution. I am just so tired of saying the same thing or hearing someone else have the same issue and everyone saying that we are the only ones or there isn't any possibility of an issue because guess what??? I have issues with the ithaka...
Im not mad at you...I am disappointed!!
now you say there is a big surprise coming to make it better??? I don't want something new to purchase to make something that I can't use better.