Instead of typing the whole thing again, I'll just quote what I wrote in the Big thread here:
First, you have to ask yourself if you're going to buy another Kayfun after this mess. If you're determined to own another one, then choose the least costly consequence.
Option one has you eating your original expense. If you ever purchase a second Kayfun from anyone, you must factor in your loss, which turns a new device into $xxx
Option 2 is similar to Option 1, but you're paying a return penalty for the original shipment rather than Intaste for a second unit. This turns the cost of one unit to $xxx and has you
waiting a month for it.
Option 3 is similar to option 2 with the benefit of immediate response. It may be the most expensive, but the benefit is you don't have to wait for the Kayfun. It also turns a single purchase into $xxx
If you've decided that you will eventually want another Kayfun at any time in the future, It seems to me that option 3 is the best: You get your device immediately. Your lesson is learned. You don't have to resist buying another Kayfun. You will forget about this unfortunate occurrence sooner and move on.
Get out the calculator and figure how much a
second KF would cost in all three instances (your x-factor). If Option 3 is less than $50-60 over the penalties of options 1 and/or 2, I would bite the bullet and get your KFL out of jail immediately. Never look back and be more careful when ordering in the future.