My Order #1 (ejuice) has been dispatched yesterday. Still waiting for Order #2 (Joye eGo Kit) to be dispatched.
Liberty flights=sloooowwww!
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got my eGo from liberty flights today, YEA! did take a couple of days longer then i had hoped as it is my first pv and i wanted it the day i ordered it. i understood they had a big sale and were swamped. i gotta say they answered my pm, emails quick. ok back to my eGo. I love it and i love vaping! i think i can kick the analogs now. the kit cam in a nice box with instructions. i was vaping in 2 minutes after i opened it up! best part is my kit came with a third atty when there site said only 2 included! liberty flights is a class act.
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I ordered a 901 Riva from Liberty Flights on 10/27. It arrived today. I knew about the delay from reading the LF forum here. Even though I only paid $2.99 shipping they sent it out priority. So, even with the slight delay before shipping, it arrived on the East Coast in about the normal amount of time.
At $29.99 + $2.99 shipping for a Riva 901 kit with three attys and ten carts it was a great deal regardless of the ship time.
At $29.99 + $2.99 shipping for a Riva 901 kit with three attys and ten carts it was a great deal regardless of the ship time.
Wahhh! All of you who ordered the same day I did already have yours and I don't have mine! Whine, whine!! Its not LF's fault, though, it's USPS. LF sent me a tracking number a few days ago and I was expecting it to come today through what I could see on tracking info, but its not here, so darn USPS! Hopefully it comes tomorrow, will make my TGIFriday even better! For a deal like that, I don't mind waiting a while.
There valid points from both sides on this topic. If you ordered after reading the 'they ship quick' threads but during the middle of the Riva blow out then yes, you got the raw end of it. We are sorry about this, those that emailed I did actually get queue jumped, bad of me I know but each case is so interesting! Anyway, our usualy turn around time is 24 hours, during the sale this went out the window. We only have x number of staff at the US office and I can't make them work 24 hours <g>, we are putting processes in place that will allow us to cope with 100+ orders a day, these processes were not available before the blow out though. I honestly don't think you understand how painful it is to see hundreds of orders in checked out, waiting to be shipped, not just to me but to people like Ty as well as I know how hard he is working. I am not trying to make an excuse, I hope that by telling you then you can at least see it in another way.
Sorry if you had a bad experience, it was never out intention to make you wait so long.
P.S. weekends don't count as business days
Sorry if you had a bad experience, it was never out intention to make you wait so long.
P.S. weekends don't count as business days
Tha's really not bad at all. You ordered it sometime on Friday as you go into a weekend, which, shockingly, not everyone works. So it essentially took them two days to get it into the mail. Seems pretty good for me for $2.99 shipping.
I received my shipment on Nov 5th so about a week from payment.
For Simplesins if you notice the package didn't actually get to a post office till the third, three business days. I have worked in enough jobs to know the difference between sent for dispatch and actually making it out the door.
All in all the juice was fine I did a (video) review under the juice section of this forum. As I said in that video I understood there was delays but the only reason I understood about them is because I do read ecf...a heads up on their website of delayed shipping should have been, in my opinion, a good bit of customer service.
For Simplesins if you notice the package didn't actually get to a post office till the third, three business days. I have worked in enough jobs to know the difference between sent for dispatch and actually making it out the door.
All in all the juice was fine I did a (video) review under the juice section of this forum. As I said in that video I understood there was delays but the only reason I understood about them is because I do read ecf...a heads up on their website of delayed shipping should have been, in my opinion, a good bit of customer service.
I bought a lot of stuff from Liberty Flights in the last few weeks. The delivery was a little backed up during their Riva sale, but overall their shipping has been great. Their customer service is terrific as well. I had a problem with some chargers and they backed up their product 100%. In my experience, they are a very good company in all aspects- excellent prices, product, customer service.
Order my eGo at 10:00AM got email at 2:46PM shipped that is fast enough for me.
I haven't ordered from liberty flights in a while but I've never had a problem with shipping in the past. Always super fast and Abe is a stand up guy who does care about his customers. The green tea liquid is fantastic .
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I had a problem with LF one time. I placed an order and paid through PP. It showed as paid but whatever processor LF uses didn't show to Abe that it had been paid for. I emailed Abe, and within 30 minutes, he replied. He had to manually process it. It was mailed the next day so all was good.
I like to order from them. Have not had a problem with shipping. Seems to get to my mailbox in a timely manner.
I actually ordered something else from LF and hopefully they can get it to the shipped phase quickly. ***crosses fingers***
I have to tell you ABe at LF is wonderful always answers my emails...had a faulty charger..and he replaced it ASAP. Thank you ABe!!
I ordered a passthrough battery and a couple of cartomizers on Saturday. They arrived today. That is amazing!!!
Kinda, just out of stock so it will be a little while before they come back in stock. They are under production though.
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