And gaining knowledge! I am also new here but I have lurked for awhile so I think I have a pretty good grasp on the terms and the different products available. About me: my name is Wayne and my username "CreatvDigitl" comes from my interest in digital photography. I am a Quality Assurance manager for a factory that sells hydraulic cylinders and fluid power components as my full time job but I also stay pretty busy with my photography small business/hobby. How I got here: I clicked on a link to try a free sample of an e-cig from "Smoking Everywhere". My venture actually started about the first part of November and I had to pay $9.95 shipping that I paid with my credit card. They actually refunded my payment and cancelled my order. I called them and ordered again and the same thing happened. After that is when I started doing research and found this forum. So now I see multitudes of suppliers that are much cheaper and recommended from real people on this site. I feel real good about that. Now my biggest concern is that my credit card is on record with "Smoking Everywhere" and I have no intention on trying to deal with them again. I have taken my name off their e-mail mailing list. Is there anything else I might need to do? Looking forward to your comments and suggestions.
Wayne
Creat,
SE and these issues have been a black mark on the report card... They have definately burned way too many folks here... and out of a thread from a while back!!
Three individuals were discussing situations they had with both the recurring charge and then dropped charge like you were having. A few others had large sums charged on their cards when they were told that they were to receive the unit free of charge, pay for any extras they ordered, and all they had to do was pay shipping. When they attempted to receive refunds.. they were told that they had to fill out a form via internet, return the merchandise, and then, once the company received their products back.. the card would be reimbursed. Yet, the card was never reimbursed.
They spoke to an attorney, who, inturn, advised them to contact their financial institution that issued the card and either report suspicion of fraudulent activity or report the card stolen. The ultimate concern here is to make it imparative that the current card, account, and activity relative to the charges imposed by SE be documented for your safety. Also, the financial institution usually freezes those charges on your account, deactivates the associated account that you have, issues a whole new account for you, and re-issues you a charge/debit card with the new account number.
This is the best method to protect you .. and make sure that you attach SE as a non-authorized credit originator .. Reason being, this will stop a lot of potential market scams for you but not all. SE operates under several different company names and market brands.. some will attach SE as affiliate financial end provider during a credit search should you try to make a purchase with that card. This will throw a red flag your way and not allow you to make the purchase... Therego, you have just saved yourself the hassle of SE piggy backing you again. Like I said, this type of protection works a great deal of the time... but not all companies owned by SE use them for end-term financing solutions, as they stand independant and therefore, that red flag will not go up.
I would say the best shopping advice to give you is to refer to the managerie of device reviews in the forum, refer to the instructional videos, and in the lower right corner pop-up menu, you will find forum associated vendors in the lower part of the listing. These vendors are what I would consider the safe haven because most of us have dealt with them before and as always, never hurts to get an idea by researching a few of the vendors then asking questions about service and reliability for them on the forum.
Anyway, my $0.02 worth, take it for what it is worth.
Tom