Mad Vapes quality control issue?

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tmck74

Full Member
Nov 18, 2010
22
0
nc
Maybe this is a one time accident but it irritates me that I now have an unvapable bottle of juice. Ordered a Very Berry and a choc. fudge Bavarian cream. To me if I had to guess they measured and Very Berry then used the same instruments to measure/mix the Bavarian cream because it has a strong very berry taste. now i like the very berry but this totally ruins the Bavarian cream bottle of juice. At first I thought it was just me so I've had others sample it and they've agreed. I've let it steep hoping maybe the flavors would change but alas no it's just plain horrible!
 

pkj

Ultra Member
ECF Veteran
Verified Member
Apr 18, 2010
2,031
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Paula in Arizona
I haven't spoken with anyone @Mad Vapes, just taking it for a loss and informing others as to my experience with this supplier.

Thank you for your reply. Did you consider giving the supplier an opportunity to correct, or at the very least, be made aware of the problem before sharing your dissatisfaction with others?

As a small business owner, I would appreciate a customer letting me know about a problem, and giving me the opportunity to correct the problem, before it hits the discussion boards on a public forum.

Perhaps a simple email or phone call to Mad Vapes will provide a resolution.

Wishing you all the best,
Happy Vaping!
Paula
 

Jimi Mack

Super Member
ECF Veteran
Verified Member
Dec 19, 2009
714
2
Long Island
I haven't spoken with anyone @Mad Vapes, just taking it for a loss and informing others as to my experience with this supplier.

You should always contact the supplier, it is the decent thing to do. The mistake is more than likely just human error, which can happen to anyone. But venting to a community before allowing the vendor to correct a mistake is not human error but just not nice.
 
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