Completely agree here....my once favorite vendor lost my business for this reason exactly. I had one of my absolute favorite juices of all time show up tasting completely different on 2 occasions, after steeping and all. Color was even a bit off, at the same PG/VG and nic levels. I wasn't going to continue taking the risk that I might be getting something I don't like...especially when its a juice I thought I was familiar with, therefore I spent the money on the bigger bottles.
Message to e-Liquid vendors: This is what we want from you!
- Thread starter Mr.Mann
- Start date
- th_trl_thread_readers 0
- Status
Completely agree here....my once favorite vendor lost my business for this reason exactly. I had one of my absolute favorite juices of all time show up tasting completely different on 2 occasions, after steeping and all. Color was even a bit off, at the same PG/VG and nic levels. I wasn't going to continue taking the risk that I might be getting something I don't like...especially when its a juice I thought I was familiar with, therefore I spent the money on the bigger bottles.
I know what it is: Some vendors think they are freakin' iron chefs or something and have the ability to "eye ball it!" Don't do that, please. I will not mention who, but I will also never mention this (these) vendors ever again. So, I will not call out, but no advertising, good or bad, is coming from this poster. Remember the saying, "any publicity is good publicity." (Plus, there will always be someone there to defend and counterbalance.) I think the best negative criticism is to omit that name from your vocabulary.
Exactly! Vendors: until you win some sort of Iron e-liquid award on a series of reality shows on the Food(or eLiquid) Network, and have eLiquid tasting facilities inside the biggest hotels in Vegas, no eyeballing please!!
Exactly! Vendors: until you win some sort of Iron e-liquid award on a series of reality shows on the Food(or eLiquid) Network, and have eLiquid tasting facilities inside the biggest hotels in Vegas, no eyeballing please!!
Okay, now I am smiling again.
Why doesn't anyone ever call them out? You are hurting us consumers and fellow vapers by not doing so. I'm a big boy I can spot trolls.. Vendors are not your friends. Its business when it comes down to it. Its in their best interest to be nice. The ecig industry is still a tiny market share with tons of hands who would like your money. I'm not saying I hate them or anything like that but its true. Don't be naive.
Here's one, on your suppliers forums don't brag about how much money you made and talk crap about customers .
Don't get mad when someone posts something TRUE when its not in your favor. Apologize and move on.
Here's one, on your suppliers forums don't brag about how much money you made and talk crap about customers .
Don't get mad when someone posts something TRUE when its not in your favor. Apologize and move on.
Sup O?
Like I said earlier, any publicity is good publicity and there will always be someone to defend. You know how it goes, one person will say this vendor's stuff is this or that, then one or several other members will come in and refute those claims. So, it has been my decision based on my own reason to just move forward without causing a six of one, (and) half a dozen of the other: a wash. No word from me means no argument from a fan.
I get your point O, but it is not how I would like to handle it. It is not my intention to hurt consumers, it is the opposite. Plus, my findings may be different from the next. We both have seen how bad threads can get (hint, hint..I think you remember a couple from a certain member), and the outcome was that those claims were shot down and the whole thing was toss up. My intention is to alert others that thoughts about inconsistencies may be valid and if that is the case, it may always be the case with that particular vendor. I would rather say "hey everybody, look here" than to say "don't look there."
"The ultimate authority must always rest with the individual's own reason and critical analysis." Dalai Lama
p.s. Luckily, we have people like you, me and all other types to handle things appropriate for who we are as individuals.
Last edited:
OK Im tired of hunting for this thread every time i want to read it so im subscribing.
I agree with most of whats in this thread.
As far as samples, Most of the time a random sample is going to get tossed into a apocalypse bin with me. I like specific juices and have been across most vendors. I think the best approach for vendors would be a simple checkbox in checkout. "yup I want a sample" or if they want to be generous a dropdown "yup i want a sample of X juice". Usually 3ml would be plenty for a taste and determination if I like it. They are less likely to waste samples and more likely to gain a sale in the long run like this.
Labels Im happy with a professional label with Name MG and a born on date provided theres more available on the website. Some kind of warning is also a good idea on the labels.
Frankly I can live with alot as long as I get a prompt courteous reply when I have a question or need help. Honest CS can get me past alot of things and keep me as a customer.
I agree with most of whats in this thread.
As far as samples, Most of the time a random sample is going to get tossed into a apocalypse bin with me. I like specific juices and have been across most vendors. I think the best approach for vendors would be a simple checkbox in checkout. "yup I want a sample" or if they want to be generous a dropdown "yup i want a sample of X juice". Usually 3ml would be plenty for a taste and determination if I like it. They are less likely to waste samples and more likely to gain a sale in the long run like this.
Labels Im happy with a professional label with Name MG and a born on date provided theres more available on the website. Some kind of warning is also a good idea on the labels.
Frankly I can live with alot as long as I get a prompt courteous reply when I have a question or need help. Honest CS can get me past alot of things and keep me as a customer.
If you have never bought from Quick nic Juice Quality E-liquid. Made In The USA, I urge you to give them a try. The website addresses most of the concerns I have seen here. The shipping is lightening fast. The products are superb. I have ordered from them since last winter, and I have never had even one disappointment.
To vendors: Please use a spell check on your website. I know a lot of people don't care about misspelled words or typos, but to me, that sort of things tells me that you are not concerned with details. If you are not concerned with details, then how can you put out a product that relies so heavily on details? Your website is your store, your face, your name--present it as perfectly as possible, sweep up occasionally.
I have seen silly typos and misspelled words that have stayed up on vendors sites like they never have looked back at it once they put it up. I'm just sayin'! To err is human, to not care is sloppy and lazy.
On a similar note, one time I received a bottle from a very popular vendor that apparently placed the wrong label on the bottle, or put the juice in the wrong bottle. Instead of professionally correcting the problem, he took an ink pen and scribbled out the name and hand wrote the name of the juice that I ordered. Serioulsy? Yup! To me, that kind of disregard for tidiness would obviously permeate the rest of his business and I would not want to see other manifestations of his "oops" and "scribbles" showing up in my purchases, let alone my liquid.
I have seen silly typos and misspelled words that have stayed up on vendors sites like they never have looked back at it once they put it up. I'm just sayin'! To err is human, to not care is sloppy and lazy.
On a similar note, one time I received a bottle from a very popular vendor that apparently placed the wrong label on the bottle, or put the juice in the wrong bottle. Instead of professionally correcting the problem, he took an ink pen and scribbled out the name and hand wrote the name of the juice that I ordered. Serioulsy? Yup! To me, that kind of disregard for tidiness would obviously permeate the rest of his business and I would not want to see other manifestations of his "oops" and "scribbles" showing up in my purchases, let alone my liquid.
This is like a free seminar for vendors with valuable information......you know, they pay focus groups a lot of money to provide this kind of feedback. People earn $200+ a day for being on panels to talk about product/service for product launches.
I hope it will be taken in the spirit given i.e. not criticism, but instead a "finger on the pulse of your customer, what they like, want, and need."
Great topic!
I agree with whoever said if you can't sell juice but once a month, hire more employees. As I've said, I do not wish to schedule my juice buying like I schedule my doctor appointments or dental exams. Most people's calendars are already filled up with important stuff like that, please don't ask me to add "juice buying' as a scheduled event.
People earn $200+ a day for being on panels to talk about product/service for product launches. I hope it will be taken in the spirit given i.e. not criticism, but instead a "finger on the pulse of your customer, what they like, want, and need."
Great topic!
I agree with whoever said if you can't sell juice but once a month, hire more employees. As I've said, I do not wish to schedule my juice buying like I schedule my doctor appointments or dental exams. Most people's calendars are already filled up with important stuff like that, please don't ask me to add "juice buying' as a scheduled event.
Last edited:
Great topic! I agree with whoever said if you can't sell juice but once a month said:scheduled event[/I].
I only appreciate the honesty if they are shutting down becasue they can't fill the orders in a timely manner but hire some help. At some point it starts to look like a marketing ploy or there are other reasons?
Also, I understand the need and desire for custom made and made to order juice but why not do some premixed on larger volume sellers? I have seen some sites that sell premixed but may fall short on other items discussed in this thread.
edit - Sorry Racehorse I edited out your attribution. Still new.
Last edited:
No problem Apptiger, welcome and thanks for the valuable insight. It's funny you should bring up marketing ploy, because that is what pops into my own mind as well.
For future reference, I don't need attribution. I'm not an authority on anything .... I'm just like you...somebody with some thoughts to share.
For future reference, I don't need attribution.
I'm not an authority on anything .... I'm just like you...somebody with some thoughts to share.
Last edited:
Here are some of my suggestions, many of which have been listed before:
1. Describe the damn juice! ...self explanatory. Though I hear some fuss about vendors fearing someone will steal their formulas. For one, you dont have to tell us exactly whats in it, just a general idea. Second, for someone who comes from a perfume background, I can tell you that it's less likely to replicate a perfume based on it's "ingredient mix" rather than just guess work alone. Simply because those ingredients, say strawberry flavor, tastes different from every supplier...so as long as you tell us that it has strawberry in it, but dont tell us where you source your strawberry flavor from, your million dollar formula wont get stolen! Though I really hope this is a myth and there aren't many vendors with that mentality behind not describing their juices.
2. Suggest an ideal VG/PG mix. There's no golden PG/VG mix for most people, and I find my PG/VG demands change from one vendor to another, and within the juices of one vendor, and it's quiet frustrating when I do not know what to order, and end up buying a dissatisfactory PG/VG mix.
3. Suggest the ideal set up for each flavor. This might be a step too far since it varies, but I need to know if your juice is good in clearos or carts, what volts and ohms...etc. There's so much fine juice I almost threw away only to realize it works well with a certain set up, which I may or may not have at a given time. It's kind of difficult of an entry level vaper to give every sample he orders a test with every set up possible.
4. Tell us your best sellers/recommendations. Another frustrating thing while ordering from a new vendor, what do I order? it's easy to find the best sellers for the big vendors, but sometimes you have no clue what to try first and just move on to the next thing.
5. Not everything you make is gold, eliminate some flavors. Maybe this one is personal, but I've seen a few vendors with over 100 juices....this is a relatively new industry, did you really manage to create 100 juices worth selling? It is overwhelming and it looks unprofessional...and again, pushes new customers away. If two vendors are equally recommended to me and everything is equal, and one of them only sells one vanilla flavor, and the other sells 5 vanilla flavors, I'll just go for the one that sells a single vanilla because it shows assurance and refinement as opposed to having 5 flavors of vanilla that all practically taste the same with one different note. This is one aspects that separates professional from non professional craftsmen. If you really have high demand for all variations of a single theme, then make a drop down menu or a "request tab" (like highbrow vapor) with your standard vanilla juice, for this example, as the default. It's technically the same thing, just looks less overwhelming and more professional.
6. Offer sample packs I dont need 10ml of a juice I just want to try and might like or might throw away. Another thing that will bring more new customers.
7. If you can only make juice when the moon is full, maybe you should hire more people or sell large quantities of premixed juice to someone who can sell it for you I dont know if it's marketing or if it's a part-time job/hobby for some vendors which they have very little time for, but I find the idea of waiting to order 10ml of a juice on a specific date a little too much work...and then having to do that over and over again every time I want to order that juice again if I happen to like it? And some vendors are plain rude about this, telling you to basically f-off if you try to request something during their "break" period. I simply do not buy from vendors with the philosophy of "I make it for you when I feel like it".
alright, I think I said a little too much
1. Describe the damn juice! ...self explanatory. Though I hear some fuss about vendors fearing someone will steal their formulas. For one, you dont have to tell us exactly whats in it, just a general idea. Second, for someone who comes from a perfume background, I can tell you that it's less likely to replicate a perfume based on it's "ingredient mix" rather than just guess work alone. Simply because those ingredients, say strawberry flavor, tastes different from every supplier...so as long as you tell us that it has strawberry in it, but dont tell us where you source your strawberry flavor from, your million dollar formula wont get stolen! Though I really hope this is a myth and there aren't many vendors with that mentality behind not describing their juices.
2. Suggest an ideal VG/PG mix. There's no golden PG/VG mix for most people, and I find my PG/VG demands change from one vendor to another, and within the juices of one vendor, and it's quiet frustrating when I do not know what to order, and end up buying a dissatisfactory PG/VG mix.
3. Suggest the ideal set up for each flavor. This might be a step too far since it varies, but I need to know if your juice is good in clearos or carts, what volts and ohms...etc. There's so much fine juice I almost threw away only to realize it works well with a certain set up, which I may or may not have at a given time. It's kind of difficult of an entry level vaper to give every sample he orders a test with every set up possible.
4. Tell us your best sellers/recommendations. Another frustrating thing while ordering from a new vendor, what do I order? it's easy to find the best sellers for the big vendors, but sometimes you have no clue what to try first and just move on to the next thing.
5. Not everything you make is gold, eliminate some flavors. Maybe this one is personal, but I've seen a few vendors with over 100 juices....this is a relatively new industry, did you really manage to create 100 juices worth selling? It is overwhelming and it looks unprofessional...and again, pushes new customers away. If two vendors are equally recommended to me and everything is equal, and one of them only sells one vanilla flavor, and the other sells 5 vanilla flavors, I'll just go for the one that sells a single vanilla because it shows assurance and refinement as opposed to having 5 flavors of vanilla that all practically taste the same with one different note. This is one aspects that separates professional from non professional craftsmen. If you really have high demand for all variations of a single theme, then make a drop down menu or a "request tab" (like highbrow vapor) with your standard vanilla juice, for this example, as the default. It's technically the same thing, just looks less overwhelming and more professional.
6. Offer sample packs I dont need 10ml of a juice I just want to try and might like or might throw away. Another thing that will bring more new customers.
7. If you can only make juice when the moon is full, maybe you should hire more people or sell large quantities of premixed juice to someone who can sell it for you I dont know if it's marketing or if it's a part-time job/hobby for some vendors which they have very little time for, but I find the idea of waiting to order 10ml of a juice on a specific date a little too much work...and then having to do that over and over again every time I want to order that juice again if I happen to like it? And some vendors are plain rude about this, telling you to basically f-off if you try to request something during their "break" period. I simply do not buy from vendors with the philosophy of "I make it for you when I feel like it".
alright, I think I said a little too much
To vendors: I think it is classless, if not unprofessional of you to bad mouth other vendor's juices/mixes or talents at doing what is they do. One of the things that stood out about Donley at W2V is that he gave Nick at GoodeJuice high praise for his filtering techniques. Also, interestingly enough, Wlad at Ahlsuion also spoke to the inspiration he felt after trying W2V! As a side note, I spend my money with those vendors!
Last edited:
I would like to expound on this briefly by saying, "Yup, that is correct!" There is one vendor that sells "juicy"
products and they have over 850 flavors! Come on, seriously? Yep! Who in their right mind can specialize in that many flavors? Nobody, that's who. The trap of sites like that is they bedazzle you with choices only to leave you feeling like surely something will work, but in my experiences, they rarely are above average. Quit throwing the kitchen sink at us in hopes that something will work, keep it manageable and maybe I will want to try your whole line-up.
Exactly find out what you are and be great at it. I'd much rather see 15 perfected juices than 100 different fruit flavors.
Please put the juice in ziplocks. You can ship in an envelope if the bottles are plastic, and I get to pay less on the shipping. I will take the risk of the post office crushing them as long as I don't have to clean up a toxic spill should I choose 1st class.
If you are shipping bottles, please still use the plastic bags in a box. I realize that if one breaks the plastic may as well, but the other bottles may be saved from the overflow.
I just want my juice to arrive contained somehow. Please?
If you are shipping bottles, please still use the plastic bags in a box. I realize that if one breaks the plastic may as well, but the other bottles may be saved from the overflow.
I just want my juice to arrive contained somehow. Please?
I''ll start this off by quoting the great Howard Beale: "I'm as mad as hell and I'm not gonna take this anymore!" 
I wish all vendors would include Puerto Rico in their state/territory list. PR is a US territory and as such, all USPS rates apply to it like with any state. PR is considered domestic shipping by USPS regardless of the distance.
So if it costs them exactly the same money when shipping to PR, I wonder why not all vendors include it in their shipping destinations. In some cases I have e-mailed the vendors (NLV, MOV, Vixen Vapors, W2V) and they have added PR to their lists.
Most vendors do include it, I'm just tired of having to e-mail the ones that don't about it. For example, I was browsing Ahlusion's site and when I was going to register, I didn't find PR on their list So I'm forced to go through the same hassle all over again...
I wish all vendors would include Puerto Rico in their state/territory list. PR is a US territory and as such, all USPS rates apply to it like with any state. PR is considered domestic shipping by USPS regardless of the distance.
So if it costs them exactly the same money when shipping to PR, I wonder why not all vendors include it in their shipping destinations. In some cases I have e-mailed the vendors (NLV, MOV, Vixen Vapors, W2V) and they have added PR to their lists.
Most vendors do include it, I'm just tired of having to e-mail the ones that don't about it. For example, I was browsing Ahlusion's site and when I was going to register, I didn't find PR on their list
So I'm forced to go through the same hassle all over again...
Ok perfect example of what not to do....halo offered me free samples, awesome! When I asked what the pg/vg ratio was I was informed they will not release the pg/vg ratio of their formulas!!! What? Are you kidding? Anything more than 40% pg and after a few hours I have a sore throat and feel like crap. And I'll feel like this for about 2 days afterwards. Gee thanks halo your free samples are likely to go from my mailbox to trash can.
Those juices are probably 80/20 pg/vg. I am no longer a vaper of that vendor, but that is my assumption of the ratio, because of course, THEY WON'T TELL!
- Status
Similar threads
- Locked
