Message to e-Liquid vendors: This is what we want from you!

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cags

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Those juices are probably 80/20 pg/vg. I am no longer a vaper of that vendor, but that is my assumption of the ratio, because of course, THEY WON'T TELL!

when I asked halo about the pg/vg content, they told me there was more pg than vg. that was enough info for my purposes. they are not the only ones who won't tell the pg/vg ratio!
 

Mr.Mann

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when I asked halo about the pg/vg content, they told me there was more pg than vg. that was enough info for my purposes. they are not the only ones who won't tell the pg/vg ratio!

That is not why I don't vape them. I just don't dig lab tobaccos. However, I can tell you that pg/vg ratio is more than 60/40. More pg than vg can be anywhere from 51/49 to 99% pg. I think it is, like I said, 80/20 or at the very least, 75/25.
 

cags

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I couldn't agree more!! There are 2 highly hyped vendor's..Who practice these arrogant..egotistical tactic's.I emailed 1 of these vendors with a question..When I didn't get a reply in a week...I sent a second email..That 1 was answered..But it started out"Im sorry ,But I have better things to do..Then sit here and answer your emails" They have lost my business Forever!!!.And Im sure Im not the only 1.

I had a similar situation. I was newish and I guess I asked 2 questions in a row and was told to stop spamming him. okey dokey then, I found other vendors who wanted my business :)
 

Wate2028

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You are telling me! I never even got the chance to try it, and I was on a huge RY4 bender when I heard about it, then *poof* GONE.
I still get my RY4 from Ikenvape, but you have 50,000 forum members almost simultaneously sing "blah is THE best", you wanna try it ya know.

I had never even tried an RY4 before and someone traded me a bottle back when Malty was all the rage and nobody could get their hands on it. It was really good, but what really got me was that I don't think I've tasted any vanilla that even touches what was in it before or since.

I do have to put in my love for Halo though, if I could only order from one vendor from now on forever it would be Halo. If I had to narrow it down to just one juice forever it would be Torque 56, to me it is simply the best I've ever tried.
 
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Ekove

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I couldn't agree more!! There are 2 highly hyped vendor's..Who practice these arrogant..egotistical tactic's.I emailed 1 of these vendors with a question..When I didn't get a reply in a week...I sent a second email..That 1 was answered..But it started out"Im sorry ,But I have better things to do..Then sit here and answer your emails" They have lost my business Forever!!!.And Im sure Im not the only 1.


Sadly some members still support such vendors, and I do not see why. I dont even understand why anybody would have an elitist attitude in such a young business like they're the masters of their craft and they get millions of customers killing to get their products....And fine if you want to act like an elitist suit yourself, but it's a business of consumables, which is based on having a consistent supply, if you cant do it then get out of the business.

I'll never support any of those "periodical production" vendors, even if they are not rude. I'll direct my money to someone who's both mannered and is actually committed to his/her craft and business which will insure that I'll keep getting quality products for as long as I vape.
 

Orobas

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I couldn't agree more!! There are 2 highly hyped vendor's..Who practice these arrogant..egotistical tactic's.I emailed 1 of these vendors with a question..When I didn't get a reply in a week...I sent a second email..That 1 was answered..But it started out"Im sorry ,But I have better things to do..Then sit here and answer your emails" They have lost my business Forever!!!.And Im sure Im not the only 1.

Evidently making more juice isn't on that list of better things to do, huh?

You are telling me! I never even got the chance to try it, and I was on a huge RY4 bender when I heard about it, then *poof* GONE.
I still get my RY4 from Ikenvape, but you have 50,000 forum members almost simultaneously sing "blah is THE best", you wanna try it ya know.
I don't generally suffer from sheep syndrome myself :p

If it's not available when I want it I'm not generally going to be bothered to try to buy it to begin with.
 

DantesInferno

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Ya I hear a lot about halo juices. But I hear more about other vendors that will work with you and for you. For the price of halo juices they better be good. They could drop the price to 5$/30mls and I'll still take my business to a more consumer friendly site. I'd damn near bet my life I can try their top 3 juices and prefer my gandalf anyway....for almost 1/2 the price....from a top notch provider with excellent customer service. Halo I'm sorry but keep up those practices and you're gonna be elite alright. The only people that are going to continue to use your juices are the ones that work there...and that's probably just because they get a discount.
 

Mr.Mann

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Okay, I have no problems with everyone voicing their opinions about vendors, but I think we should let up a little on the specificity. Most of us can make thinly veiled references that infer a particular vendor and if those vendors read this thread they may be more inclined to heed our wishes. I can't stop anyone from making posts about what they would like and I don't exactly care how a vendor feels per se, but I would like to keep things slightly less direct. Also, if things get too heavily directed towards a particular vendor, there will invariably be more debates between us and less of a collective voice of reason. :2c:
 
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DantesInferno

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Okay, I have no problems with everyone voicing their opinions about vendors, but I think we should let up a little on the specificity. Most of us can make thinly veiled references that infer a particular vendor and if those vendors read this thread they may be more inclined to heed our wishes. I can't stop anyone from making posts about what they would like and I don't exactly care how a vendor feels per se, but I would like to keep things slightly less direct. Also, if things get too heavy directed towards a particular vendor, there will invariably be more debates between us and less of a collective voice of reason. :2c:

Lol. My bad. I'm venting. Just rubs me wrong.
 

Mr.Mann

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Lol. My bad. I'm venting. Just rubs me wrong.

No problemo. I stand with you my friend. But, vendors aren't allowed to respond here so they deserve some space. It's all good, hopefully our wishes will reverberate throughout the community and reach these vendors bank accounts--then we may see some new policies. Plus, like I told Ogredog, it'll get messy when fans start coming here to defend.
 

Tezcatlipoca

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Sadly some members still support such vendors, and I do not see why. I dont even understand why anybody would have an elitist attitude in such a young business like they're the masters of their craft and they get millions of customers killing to get their products....And fine if you want to act like an elitist suit yourself, but it's a business of consumables, which is based on having a consistent supply, if you cant do it then get out of the business.

I'll never support any of those "periodical production" vendors, even if they are not rude. I'll direct my money to someone who's both mannered and is actually committed to his/her craft and business which will insure that I'll keep getting quality products for as long as I vape.

Once again, well stated Ekove! I think that a few vendors have insulated themselves with extremely loyal contingents of fanboys and girls and after a while, the constant praise they receive has come to be expected, and anything that falls short of that is taken as an insult or an attack. A little humility goes a long way with me, and I'd rather give my money to someone who is willing to accept a little constructive criticism now and then, or at the very least, is not content to rest on their laurels when they start receiving some positive reviews. And even the biggest vendors out there are still only big fish in a small pond. Let's not forget that this is pretty much still a cottage industry.
 

DantesInferno

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No problemo. I stand with you my friend. But, vendors aren't allowed to respond here so they deserve some space. It's all good, hopefully our wishes will reverberate throughout the community and reach these vendors bank accounts--then we may see some new policies. Plus, like I told Ogredog, it'll get messy when fans start coming here to defend.

Maybe I'll single handedly save their company by my vocal protests. Lol. And I already figured I'd get a few fanboys on my other link professing their love for them so maybe I'll draw the criticism on that thread. ;)
 
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DantesInferno

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This is the feedback that venders need. My son is in the beer brewery business, and he told me he doesn't get good feedback from his friends because they get free beer and are less likely to criticize.

Free beer. Sign me up I won't be too critical either. All tastes the same after the first 2 or 3 anyway. :)
 

Apptiger

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A lot of good stuff in your post, Ekove! All good suggestions, and I especially like #'s 3, 5, and 7 and would like to comment further on them.

Although it seems to be rare, some juices actually do vape better at lower voltages. Most people (or maybe just me -- I could be projecting here) keep cranking the voltage up until it gets to where they want it, but rarely think to turn the voltage way down. It would indeed be nice if the vendor would give a voltage and/or device recommendation.

I always find a huge product line ridiculous, and I don't really order from any vendors that offer more than 50 or so flavors. I just assume they keep adding new flavors to the line without periodically clearing out the deadwood. With that in mind, I assume that it's a crap-shoot whether or not I'm going to choose a good juice or a bad one. I also don't have the patience to sift through that many selections on a website. Honestly, I would rather order from a vendor that only carries 6 juices and they're all high quality, than order from a vendor that has 100 juices, some good and some iffy.

And seriously, is there anything more annoying than being at the mercy of vendors who only offer juices periodically? It does seem like a marketing ploy, but I also understand that a small business can easily get out of hand and many of these vendors have lives beyond the e-liquid trade. Some may not want to hire more employees and that's fine. I really like how Alien Visions handles this issue. Their shopping cart has a daily limit on it that does not exceed the number of orders that they can process in a day. If you can't place an order one day, simply try again the next. I've never had to wait more than a day or two to place an order, and the orders have always been processed and shipped quickly. This makes me a happy customer. I don't like praying to different gods and hoping that I catch word of when the next round of sales is, only to have my order take additional weeks to process and ship because the vendor got flooded with a tidal wave of orders. Unannounced vacations with vague reopening dates have also got to go. In what other line of work would this fly? You've got people who depend on your product. An issue that vendors who make habit of these practices should understand is that e-liquid keeps us from smoking, and a major delay in shipping or availability could easily send someone to the convenience store to get a pack of cigarettes if things weren't timed perfectly.

Some of these folks ned to decide if ther are in business or it's a hobby. Everyone needs a break but imagine if the US Military, Coast Guard, Fire Department, Police, Gas stations, Grocery stores, left a be back later sign out and left town for a bit?
I have been there, being in a small business is a 24 hour a day job. If you can't commit, you should quit (invoking my best Johnny Cochrane).:2cool:
 

Cinnamonkey

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Here are some of my suggestions, many of which have been listed before:

1. Describe the damn juice! ...self explanatory. Though I hear some fuss about vendors fearing someone will steal their formulas. For one, you dont have to tell us exactly whats in it, just a general idea. Second, for someone who comes from a perfume background, I can tell you that it's less likely to replicate a perfume based on it's "ingredient mix" rather than just guess work alone. Simply because those ingredients, say strawberry flavor, tastes different from every supplier...so as long as you tell us that it has strawberry in it, but dont tell us where you source your strawberry flavor from, your million dollar formula wont get stolen! Though I really hope this is a myth and there aren't many vendors with that mentality behind not describing their juices.

2. Suggest an ideal VG/PG mix. There's no golden PG/VG mix for most people, and I find my PG/VG demands change from one vendor to another, and within the juices of one vendor, and it's quiet frustrating when I do not know what to order, and end up buying a dissatisfactory PG/VG mix.

3. Suggest the ideal set up for each flavor. This might be a step too far since it varies, but I need to know if your juice is good in clearos or carts, what volts and ohms...etc. There's so much fine juice I almost threw away only to realize it works well with a certain set up, which I may or may not have at a given time. It's kind of difficult of an entry level vaper to give every sample he orders a test with every set up possible.

4. Tell us your best sellers/recommendations. Another frustrating thing while ordering from a new vendor, what do I order? it's easy to find the best sellers for the big vendors, but sometimes you have no clue what to try first and just move on to the next thing.

5. Not everything you make is gold, eliminate some flavors. Maybe this one is personal, but I've seen a few vendors with over 100 juices....this is a relatively new industry, did you really manage to create 100 juices worth selling? It is overwhelming and it looks unprofessional...and again, pushes new customers away. If two vendors are equally recommended to me and everything is equal, and one of them only sells one vanilla flavor, and the other sells 5 vanilla flavors, I'll just go for the one that sells a single vanilla because it shows assurance and refinement as opposed to having 5 flavors of vanilla that all practically taste the same with one different note. This is one aspects that separates professional from non professional craftsmen. If you really have high demand for all variations of a single theme, then make a drop down menu or a "request tab" (like highbrow vapor) with your standard vanilla juice, for this example, as the default. It's technically the same thing, just looks less overwhelming and more professional.

6. Offer sample packs I dont need 10ml of a juice I just want to try and might like or might throw away. Another thing that will bring more new customers.

7. If you can only make juice when the moon is full, maybe you should hire more people or sell large quantities of premixed juice to someone who can sell it for you I dont know if it's marketing or if it's a part-time job/hobby for some vendors which they have very little time for, but I find the idea of waiting to order 10ml of a juice on a specific date a little too much work...and then having to do that over and over again every time I want to order that juice again if I happen to like it? And some vendors are plain rude about this, telling you to basically f-off if you try to request something during their "break" period. I simply do not buy from vendors with the philosophy of "I make it for you when I feel like it".

alright, I think I said a little too much :)

+1 million

Another great thread, Mr. Mann. Well done.
 

Mr.Mann

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This is the feedback that venders need. My son is in the beer brewery business, and he told me he doesn't get good feedback from his friends because they get free beer and are less likely to criticize.

Hopefully they are reading. I have been told by several members that they appreciate this thread and also a few vendors. Let's hope that, at least, those vendors that would care are reading. Obviously those that don't care sit back and enjoy the comforts and confines of their own bubbles.
 

Apptiger

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This is the feedback that venders need. My son is in the beer brewery business, and he told me he doesn't get good feedback from his friends because they get free beer and are less likely to criticize.

Unsolicited advice - Tell him it's not good practice to give away what you make money with. Samples and testing aside. Give them pretzels or snacks and let them buy the beer. Eventually he will wind up giving away all his profit. Learned this the hard way from a bad experience that was echoed as an I told you so from a one time roommate. His family was a major distributor in the beer industry. Different goods same type situation.
And now I will remove my nose from your business, hope it didn't get in the way too much. Have a good night.
 
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