Need help on vapesourcing order
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I am afraid I can't help you with your order, However, I would like to say hello and welcome you to ECF. Others may come along that can provide the assistance you need.
Never done business with them.
Do you have an account with them, now that you have placed an order? If so, when you login on their site, what is the status shown for your order? ... are items back ordered or something?
I placed an order with a Chinese business on Sept 07. It shipped Sept 10 and just two days ago, the package made it through Miami. Still don't know when USPS might deliver it. I blame it on bad timing associated with weather and the recent hurricane Irma. I'm surprised it made it through so soon after the hurricane. Even under normal conditions, I've read of some orders placed with Chinese vendors (not this one in particular), taking 2 months or longer to arrive.
All that said, the refusal of the vendor to acknowledge email would give me pause. Perhaps you could contact your payment source (bank, CU, Paypal?) to see if you have any recourse for a refund.
Do you have an account with them, now that you have placed an order? If so, when you login on their site, what is the status shown for your order? ... are items back ordered or something?
I placed an order with a Chinese business on Sept 07. It shipped Sept 10 and just two days ago, the package made it through Miami. Still don't know when USPS might deliver it. I blame it on bad timing associated with weather and the recent hurricane Irma. I'm surprised it made it through so soon after the hurricane. Even under normal conditions, I've read of some orders placed with Chinese vendors (not this one in particular), taking 2 months or longer to arrive.
All that said, the refusal of the vendor to acknowledge email would give me pause. Perhaps you could contact your payment source (bank, CU, Paypal?) to see if you have any recourse for a refund.
Welcome to the Forum. You are dealing with a Chinese company it can be risky, at the very minimum slooooow. Hopefully you paid with paypal. The only Chinese company I have used is Fasttech, though still slow I've never had a problem
Andrew, I'm having the same problem with them. I'm getting no responses from emails. They charged my account before shipping anything, and notified me of two of the three items on my order were out of stock, also after charging my account. This company's moderator posts here almost daily with product info. It seems he only responds to posts like yours and mine when the news is good.
Yes, I'm aware I ordered from a Chinese company and yes, I fully expected shipping time to be slow. Order filling, charging accounts before shipping ordered items, and telling customers that items are out of stock (that are clearly listed as in stock both before the order was made and still listed that way after telling the customer they are out of stock) are all signs of a shady business, Chinese or not. I hope potential customers are watching this thread. I used to check resellerratings.com all the time before trying a new company. Vape Sourcing has a common bad theme on that site, too. I'm kicking myself for not checking that site before ordering.
Yes, I'm aware I ordered from a Chinese company and yes, I fully expected shipping time to be slow. Order filling, charging accounts before shipping ordered items, and telling customers that items are out of stock (that are clearly listed as in stock both before the order was made and still listed that way after telling the customer they are out of stock) are all signs of a shady business, Chinese or not. I hope potential customers are watching this thread. I used to check resellerratings.com all the time before trying a new company. Vape Sourcing has a common bad theme on that site, too. I'm kicking myself for not checking that site before ordering.
Welcome and glad you joined.
Sorry to hear your misfortune. Don't feel too bad, I have learned the same way, in fact I still fall into the same trap frequently.
Might like to check out:
Before you click that "order" button
Vapesourcing.com Consumer Verified Ratings & Reviews
Vapesourcing
Vaporsourcing did supply a phone number:
+86 (755) 85252806-833
MONDAY-SATURDAY, 9AM-6PM
re: About Us
If things don't work out, you could post in:
Reviews of Suppliers - Negative
Hi @andrew172 , so sorry for bringing you the inconvenience, could you please let me know your order number through PM? I will check it immediately.
Thanks for all the useful information guys, I have pmed the supplier on this forum from vapesourcing, hopefully I can get some good news because i got charged for it as soon as i ordered it and it hasnt shipped. I made an account on the site and the status on it since they day I ordered was payment accepted.
Okay nvm i have no idea how the pm system works and apparently i could not get the message to send so heres my order number #100037733 is the supplier can pm me after viewing this it would be greatly appreciated.
Click on Verashu's avatar picture. In the pop up, click on "Start a Conversation".
Hi @andrew172, thanks for your feedback, I just checked your order, it as the SMOK PRIV V8 Black/7Color out of stock in our Hongkong warehouse, I have asked my colleague to ship it from our U.S.A warehouse if it with Black/7color, or change to white/7color is okay?
Could anyone help me out here. I placed a order on August 10 for a white and black 7 color t-priv kit a silicone case and vape juice. I got the vape juice in a couple of days no problem. But they informed me that my black 7 color t-priv wasn't in stock but my white was. I ended up getting the black t-priv first I don't know who but I was happy. Unfortunately I have yet to hear word about my white t-priv kit and silicone case. My order number was #100032284.
I have also ordered a blue t-priv as well and I have yet to hear about that items status as well. That order number was #100036540.
I also have tired loging in to my account but when I do it take me to this site where I am unable to click on any of the icon. So I have to close that website and come back on in a couple of days so it can reset itself so I can go through the Website again. So im asking if there is anyone on this forum that could please inform me about these 2 ordereds I would REALLY APPRECIATE IT. Thank you
I have also ordered a blue t-priv as well and I have yet to hear about that items status as well. That order number was #100036540.
I also have tired loging in to my account but when I do it take me to this site where I am unable to click on any of the icon. So I have to close that website and come back on in a couple of days so it can reset itself so I can go through the Website again. So im asking if there is anyone on this forum that could please inform me about these 2 ordereds I would REALLY APPRECIATE IT. Thank you
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So glad that the community helps out so much, even though the supplier STILL has not yet replied after requesting a pm, nor have they shipped my item or replied to any emails. They have however confirmed with me through an automated email that they have accepted the payment and have taken my money...
Oh they are not going to ship anything until there holiday is over which is understandable but what I don't get is why it take two months to see where my order at. I mean I order from this company before but it never took this long to get my stuff and I fell like it gonna take a few more until they actually do send it out
Hi can someone help. I bot a smok, and I paid for fast delivery, 4-7 days. But it 3 weeks ago now. And the track and trace stopt following d. 30. Can I trust this site?? Order nr 100037723
Having a similar response time from GearBest. Maybe they're still hung over from their big holiday. On the other hand I got a same day shipped response for SlowTech. What? Who knows if it's real or not, lol. Sometimes I just gotta play the slots.
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