If you search SPIKEY (user name) you should be able to find her basic training video. Its about an hour long but she DOES cover atty issues. I BELIEVE she said 150 degrees in the oven for 15 minutes to dry out an atty. They can also be placed in a shot glass full of Pepsi or Coke to clean. She says this REALLY works! *touch wood* I havent had any issues personally, but If and When I do I will most definitely try what she suggests first. I wish you luck!