New Projects by Atmomixani

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CannedWolf

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Just to be clear, I haven't contacted Atmomixani or Vaperev, so I'm not passing any judgment on their customer service.

The mod looks like it needs to be cleaned (which you should do with everything you receive).

The VR sale has been completed and people have had their devices for almost a week (just over a week in some cases). Why haven't you contacted them about the issues yet? How on earth are peopel supposed to address issues if they don't know about them?

if you had a problem with your car, you would let them know. If you bought milk that tasted funny, you would let them know. Why not do the same thing here?

I'll never understand holding onto issues so they can be complained about or trying to fix issues yourself rather than contacting the reseller or the manufacturer to address them.

Issues happen. mistakes are sometimes made. Having issues with a dozen or 2 dozen or even 3 or 4 dozen out of thousands can sometimes happen. As has been said multiple times, let them know and it will be resolved.

I have not had any issues with my devices and I know that issues are resolved quickly WHEN THEY ARE REPORTED. The real issues are handled and, from what I have seen, handled fast.

For the record, I am NOT saying that these aren't issues. I have been trying to help decipher real issues (like what cmacclel reported) from those that are due to not cleaning the device or not adjusting the centerpin or user error or having the accent ring installed in 350 mode wondering why it wont fire, etc. It cuts down on the noise so those with real issues can get them addressed.

The bottom line is to contact them if there is an issue.



And with that, this is my queue to leave the forums for a while. I am getting increasingly frustrated with people complaining and being unwilling to address it. It takes 10 minutes to take a few pictures and email them to Atmomixiani (or VR, whatever the case may be) so the issue can be resolved. It reminds me of a child that continually sits and cries that they dont have their favorite toy which is laying just outside of arms reach - they could have it if they would put forth a little effort.
 

cmacclel

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With any manufacturing process there are bound to be a few nicks here and there. But from what I've heard atmomixani's customer service is amazing, so I'm sure you'll get taken care of. That being said, (not bragging) mine was perfect. The threads are amazingly smooth and the button is the same way. From what other people are saying contact them and it shouldnt be a problem.

Sorry I don't agree with you at all. Someone assembled these by hand and felt threads binding enough to tear brass threads off and shipped them anyway........if you think that is acceptable I don't know what else to say :) It wasn't like I ordered a part and it didn't fit due to a tolerance stack up these where assembled units shipped out with parts that didn't fit as they should have. Every unit I have all the Delrin parts have burs hanging off them worse than all the items I have received from fastech in the last 3 months. The thing is I can deal with a full Stainless Steel dripper with some burs from Fastech as I paid $7 with shipping.

Also every tube I have (4 of them) has burs inside the battery tube where they drilled the 4 vent holes some are not bad and would probably never pose a problem but one had burs so large a battery would not even slide into the tube.

I'm done in this thread I'm just glad I have the tools and knowledge and can spend 30 minutes on each one and clean them up as they should have been in the first place.

Like I said this is an AWESOME design........the best I have seen by far. Yesterday I was playing the Chi-You's, Caravela's, Poldiac's, and the Nemesis design is superior but the fit and finish was the worst. I can't comment on the earlier Nemesis's as I only have 4 samples from the latest batch.
 

dhughey

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Sorry I don't agree with you at all. Someone assembled these by hand and felt threads binding enough to tear brass threads off and shipped them anyway........if you think that is acceptable I don't know what else to say :) It wasn't like I ordered a part and it didn't fit due to a tolerance stack up these where assembled units shipped out with parts that didn't fit as they should have. Every unit I have all the Delrin parts have burs hanging off them worse than all the items I have received from fastech in the last 3 months. The thing is I can deal with a full Stainless Steel dripper with some burs from Fastech as I paid $7 with shipping.

Also every tube I have (4 of them) has burs inside the battery tube where they drilled the 4 vent holes some are not bad and would probably never pose a problem but one had burs so large a battery would not even slide into the tube.

I'm done in this thread I'm just glad I have the tools and knowledge and can spend 30 minutes on each one and clean them up as they should have been in the first place.

Like I said this is an AWESOME design........the best I have seen by far. Yesterday I was playing the Chi-You's, Caravela's, Poldiac's, and the Nemesis design is superior but the fit and finish was the worst. I can't comment on the earlier Nemesis's as I only have 4 samples from the latest batch.

I didn't say it was acceptable, I said it was probable, in ANY manufacturing process. Even one when they are hand assembled. People make mistakes, i see it quite often in my line of work. When we come down on a deadline, people are working 16 hour days just to get a customers order out. It's what has to be done sometimes to satisfy everyone. I also said that from what i have heard, their customer service is amazing. I'm sure they will fix your problem. I don't think these would have sold out in 5 minutes if they were a sub par manufacturer. If people have always had problems with the nemesis, then there would not be such a demand. It is an issue that happens.
 

masguapoakosayo

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I have to chime in and agree with mistsmok3, I ordered a kalafan edition from vape rev and basically had the same problem, edges were sharp and the threading were dirty and it wobbled quite a bit, but the brass nemesis I ordered from atmomixani arrived just perfect, threads were smooth,no sharp edges, just perfect. Could it be possible that the quality control on the nemesis that vape rev sells is not as controlled as the ones from atmomixani? That being said, it only took me a few minutes to fix my kalafan issues, and for the record I did call vape rev about the wobble issue and they said that it was normal to wobble a bit because of the spring, didn't bother to complain about the sharp edges and the threads because I had already fixed it. All in all , it's a great device but I wouldn't order another one from vape rev.
 

Mistsmok3

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I love that you quoted me ["Just to be clear, I haven't contacted Atmomixani or Vaperev, so I'm not passing any judgment on their customer service"] yet failed to read / comprehend what I wrote...like seriously. Again, I did not say Atmomixani or Vaperev denied anything since I haven't asked them (yet). I merely stated the condition of my mod, basically to see if this is how all Nemesis are made, or if it's a problem with a certain batch or select parts.

As for cleaning, well, I did - I even placed the tubes and rings in an ultrasonioc cleaner for 30 minutes. Just saying, but IMO I shouldn't need to clean threads, or apply Vaseline for a $200 mod to work.





The mod looks like it needs to be cleaned (which you should do with everything you receive).

The VR sale has been completed and people have had their devices for almost a week (just over a week in some cases). Why haven't you contacted them about the issues yet? How on earth are peopel supposed to address issues if they don't know about them?

if you had a problem with your car, you would let them know. If you bought milk that tasted funny, you would let them know. Why not do the same thing here?

I'll never understand holding onto issues so they can be complained about or trying to fix issues yourself rather than contacting the reseller or the manufacturer to address them.

Issues happen. mistakes are sometimes made. Having issues with a dozen or 2 dozen or even 3 or 4 dozen out of thousands can sometimes happen. As has been said multiple times, let them know and it will be resolved.

I have not had any issues with my devices and I know that issues are resolved quickly WHEN THEY ARE REPORTED. The real issues are handled and, from what I have seen, handled fast.

For the record, I am NOT saying that these aren't issues. I have been trying to help decipher real issues (like what cmacclel reported) from those that are due to not cleaning the device or not adjusting the centerpin or user error or having the accent ring installed in 350 mode wondering why it wont fire, etc. It cuts down on the noise so those with real issues can get them addressed.

The bottom line is to contact them if there is an issue.



And with that, this is my queue to leave the forums for a while. I am getting increasingly frustrated with people complaining and being unwilling to address it. It takes 10 minutes to take a few pictures and email them to Atmomixiani (or VR, whatever the case may be) so the issue can be resolved. It reminds me of a child that continually sits and cries that they dont have their favorite toy which is laying just outside of arms reach - they could have it if they would put forth a little effort.
 
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CannedWolf

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I love that you quoted me ["Just to be clear, I haven't contacted Atmomixani or Vaperev, so I'm not passing any judgment on their customer service"] yet failed to read / comprehend what I wrote...like seriously. Again, I did not say Atmomixani or Vaperev denied anything since I haven't asked them (yet). I merely stated the condition of my mod, basically to see if this is how all Nemesis are made, or if it's a problem with a certain batch or select parts.

As for cleaning, well, I did - I even placed the tubes and rings in an ultrasonioc cleaner for 30 minutes. IMO, these are problems/annoyances that you expect from a $25 KTS (like the one I photographed next to the Nemesis) but not from a $200 piece - which by the way, I shouldn't need to clean threads, or apply Vaseline to work...

I didnt fail to comprehend anything - i never said anyone denied anything or made any comments to the issues you raised except to say my experience was different and it looked like the mod needed cleaning. Perhaps you should re-read my post as well.

You are the one that posted issues, complained about them, and admitted that you had not contacted anyone to resolve them.


My rant is about just that - issues cannot be resolved unless people are contacted about them in a timely manner. Period.


And my rant applies to anyone posting issues and complaining about them without contacting the manufacturer/reseller, not just you.
 

Mistsmok3

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CannedWolf, I appreciate your replies even if I do disagree with you on certain points. Maybe I didn't make myself clear, but I just wanted to know if anybody else has any issues or is simply not 100 percent satisfied with the quality of the device (not the maker or distributor) before I contacted anyone. That's all. Perhaps that's how all Nemesis are made and said mod doesn't have buttery smooth threads and firing button.
 

CannedWolf

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CannedWolf, I appreciate your replies even if I do disagree with you on certain points. Maybe I didn't make myself clear, but I just wanted to know if anybody else has any issues or is simply not 100 percent satisfied with the quality of the device (not the maker or distributor). That's all. Perhaps that's how all Nemesis are made and said mod doesn't have buttery smooth threads and firing button.

Then, I apologize for going off half-cocked. I didn't get that from your post.


To your question, my 3 nemesis are super smooth, well machined with no burrs or cuts on all pieces, and I have not had any threading or firing issues.
 

XfooYen

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I have noticed some dried compound in the threads and/or machining dust. One was even clogged to the point where I thought the cap had been cross threaded and ruined. All it needed was a good cleaning. When the compound or dust dries in the threads, it can feel like burrs or imperfections, but I have found that is not the case. For the threads I took a safety pin and lightly ran it through any grooves which seemed clogged. I did this until the pin ran smoothly with no resistance. Dried compound flaked off. After this I cleaned the threads with a toothbrush and toothpaste. All my threading is buttery smooth. It would be good to have these cleaned more thoroughly before shipping, but I just want to stress that the issue is not likely a problem with machining but rather just caked compound in the threads. Three of four of my Nemesis purchases had gunked threads. After being cleaned, all of them work perfectly.
 

CannedWolf

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it's clear I am not helping and am actually doing the opposite (which is definitely not my intention - everyone here knows I am an outspoken fan of Atmonixiani) so, I'm going to disappear for a while - its clear I am letting my frustration get the best of me.

be well all you lovely people. see you all later.
 

XfooYen

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it's clear I am not helping and am actually doing the opposite (which is definitely not my intention - everyone here knows I am an outspoken fan of Atmonixiani) so, I'm going to disappear for a while - its clear I am letting my frustration get the best of me.

be well all you lovely people. see you all later.

I hope that wasn't due to my post. I was only trying to put some people's minds at rest who may think the machining is flawed. In my case I found dirty threads could easily be mistaken for burrs or cross threads because the compound dries very hard and is dark grey in color.


To anyone moaning about QC:

I honestly don't understand anyone bashing QC on this mod. Email Katerina with your complaints if you feel so strongly about them, but keep the negativity off here. This is a non-issue. I clean and lube my mods when they arrive anyway whether they need it or not. My guess is if they spent the time checking every thread for gunk and cleaned each one manually, it would take a lot longer to get as many units out as fast as they do. They are obviously trying to meet very high demand and doing a great job of it. The alternative could be a much longer wait between batches. That promotes high auction/flipping prices which is something Loco is trying to remedy. I believe he would rather meet the demand. I also believe if the problem with crunchy threading becomes more prevalent, they will adjust the QC to make sure everyone is happy. Of all the modders/vendors I have dealt with, Atmomixani has proven to put the customer first in every instance.

BTW, My Chi You had the exact same problem with dirty threads when I got it. I waited months to buy it. After a little love, it worked like a dream. I didn't go crying about it to Mojo. Be thankful for what you have.
 
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Loco69

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Ok...Katerina again in this...

I tried to read all of the posts..even though i found some diiificult words in there..:blush:

-We clean the mods 3 or 4 times before assempling but as you can understand is totally different cleaning than when a person tahkes his own mod and clean every single thread of it..That s why we suggest that is good to clean your mod before using...
I can understand you people but if i had to clean this way the mod i would be able to sell app 2 pieces per day...and believe me in that case also price would be different....dont want to say this as an excuse but even as a user whenever i bought a mod or atomizer i cleaned it before using it..
-Then about people that may have problem with any of our products...First thing you need to know is that we are willing to get a return and give a refund to whoever wants it...But we prefer trying to solve any issues that may appear..so if you want too we ll find it out..
-We have produced 4000 ss Nemesis so far and more than 500 for vaperev plus all our other products...every of this products pass from at least 10 hands before ending in yours....if any of this hand make a mistake and last hands which is mine or any doesnt see please forgive me..but my mail is always open and i answer in maximum 48 hours in all my mails nomatter if they are good or not...so any problem you may have you can send me and see every case seperately as it is...

Hope this helps...for the friend with the 3-4 mods i am waiting for your skype as i mailed to speak direct with Michalis and solve everything....

And now i remembered the reason i was here also...:blush:

Some tease here.....

for the future.....

a nemesis telescopic side by side to a nemesis 17mm.... ;)

1005724_152469801611374_1085524269_n.jpg
 

Loco69

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I hope that wasn't due to my post. I was only trying to put some people's minds at rest who may think the machining is flawed. In my case I found dirty threads could easily be mistaken for burrs or cross threads because the compound dries very hard and is dark grey in color.


To anyone moaning about QC:

I honestly don't understand anyone bashing QC on this mod. Email Katerina with your complaints if you feel so strongly about them, but keep the negativity off here. This is a non-issue. I clean and lube my mods when they arrive anyway weather they need it or not. My guess is if they spent the time checking every thread for gunk and cleaned each one manually, it would take a lot longer to get as many units out as fast as they do. They are obviously trying to meet very high demand and doing a great job of it. The alternative could be a much longer wait between batches. That promotes high auction/flipping prices which is something Loco is trying to remedy. I believe he would rather meet the demand. I also believe if the problem with crunchy threading becomes more prevalent, they will adjust the QC to make sure everyone is happy. Of all the modders/vendors I have dealt with, Atmomixani has proven to put the customer first in every instance.

BTW, My Chi You had the exact same problem with dirty threads when I got it. I waited months to buy it. After a little love, it worked like a dream. I didn't go crying about it to Mojo. Be thankful for what you have.


ok i cant stand....i have a question....what is QC please????i am missing all the point here...

Thanks for the rest very kind indeed..:blush:
 
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