NoBODY should touch this stuff? 1st deliveryd SPILLED ALL OVER!

[vsummer1]

I decided to DIY. This is what I got in my mail today.

And yet, here is a picture of what my post office personnel have to put up with in my box. I am a "newbie" and this is my first.

We are told not to mix without appropriate PPE which I have bought, I have my gloves, my syringes, my apron, my face mask. YET today I got this?!!

Luckily it wasn't nic, and just PG / VG, but should I care? The box was leaking! I am so p'd of I don't even want to TOUCH it! I had to open it to CLOSE THE LID. I dont' care who the vapemail was today, I have to get geared up to open in??!! The other one wasn't much better, it is saturatead as well.

BOTH are completely inappropriately packaged for delivery. CLOSE THOSE LIDS VENDORS!!!

PS. I hope my pictures show up, I am not good with a camera.

 

[vsummer1]

Okay, not good at pics, will try again... I used the "link" ...

 

[Krynamama2lnb]

Yikes! I have never used them, but that doesn't sound very professional at all. I'm sorry that you experienced this. Have you tried to file a complaint with the company?

 

[ricklynchcore]

Good Grief, that is irresponsible and just terrible. Remind me to stay away from a company who would ship a product in that condition. Lucky Nic was not involved. Just terrible!!!

 

[vsummer1]

File a complaint? I am so p'd right now I took a picture. At first I thought the 2nd envlope was the culprit, so opened the box I knew was inert, and got goopy stuff all over me. I took a knife to the 2nd envelope, and it was well packaged but YET different colored goop all over the inside. SO. It is not the box leaking onto the 2nd one

THEY ARE BOTH SPEWING

 

[DMF]

Contact ecigexpress and let them know of this. They are usually very attentive to detail and I'm sure they'd want to know of the issue.

 

[rondasherrill]

I have only ordered from WizardLabs. They are great. THIS is the absolute opposite end of the spectrum. That is downright unacceptable.

 

[vsummer1]

oh, and BTY, got my NIC today from whole different source, and it was well packaged, and leak free. It was me trying to save some money by buying from different vendors for the least expense. I had 3 packages, I opened the safest one first, with no leakage. I am freaked out. I finally opened the envelope one, and it is just JUICY. I dont' even want to deal with it. I would rather take pictures and ask WTF??

So, basically, I have a lovely bottle of 100 mg/ml GLASS that made it perfectly, beside a PG/VG shipment that is leaking, beside a premixed juice hemorrhaging. When I opened the PG/VG, it is just sticky all inside but inert. I am afraid to even DEAL with the stuff in the envelope, I got scissors and and cut it open to find a few nicely bubble wrapped packages covered in tawny fluid. Don't feel like going there right now... have too much clear inert muck in a box to figure out.

 

[Racehorse]

Luckily it wasn't nic

Personally, and I know I will take flak for this, but I believe that shippers sending out pure nic should be required to use established safety procedures, no different than when shipping hazmat stuff or blood. (special packaging, leak proof, etc.)

USPS already has bulletins about mailing batteries and perfumes and defines hazardous as "a wide variety of chemical, biological, radioactive, or a combination."

USPS asks at mailing if Hazardous, Restricted, or Perishable

This industry better police itself, or suffer the consequences of being policed by those who don't understand it and will surely hurt things.

 

[vsummer1]

Personally, and I know I will take flak for this, but I believe that shippers sending out pure nic should be required to use established safety procedures, no different than when shipping hazmat stuff or blood. (special packaging, leak proof, etc.)

USPS already has bulletins about mailing batteries and perfumes and defines hazardous as "a wide variety of chemical, biological, radioactive, or a combination."

USPS asks at mailing if Hazardous, Restricted, or Perishable

This industry better police itself, or suffer the consequences of being policed by those who don't understand it and will surely hurt things.

I haven't gone near the envelope yet, and it has premixed in it. It is just bubble wrap mixed with the stuff I want to vape.

The nicotine I bought was well packaged, in glass, and made it as it should have. The VG/PG from one company is spewing, and the premixed from another is as well.

Apparently the people who sell the toxic stuff got it right, though 18/mg / ml of the stuff I wanted to vape is leaking also.

Sorry to come here and rain on everyone's parade. I am just at a loss as to what to do!

 

[mwa102464]

I agree that it all should have been pkg's up properly and in a box, bubble wrapped and all nailed down tight. However, if you new the postal service and how hard they treat these pkg's at times this can happen, and your not the first and niether is Ecigexpress that this has happened to, nor will it be the last, so lets not put the total blame on them, the pkgs could have been mishandled as well, which by the looks of them they have been. Call Tim over at ecigexpress and he will surely take care of this for you, his customer service is excellent and he's a super guy. Remember you catch more Bee's with honey then anything else, always speak to the vendor first before posting something bad about them is a good policy to follow,, 99% of the time all the ECF Vendors make good if something goes wrong, and want to keep you as a customer, and you end up making a friend once you talk it out more then anything else,,,, give the man a call please he stands behind his gear and products and has a great flavoring and DIY resource and outlet

 

[Meggalette]

This is completely ridiculous! I almost made an order with them this past weekend but changed my mind and went with some vendors I knew from previous buying experiences. I get extremely angry by careless vendors, enough to take my breath away. I hope they take care of this when you have a chance to breathe regularly and contact them. I think we'll all be waiting to hear if they take care of you. Keep us posted!

 

[Caridwen]

I agree that it all should have been pkg's up properly and in a box, bubble wrapped and all nailed down tight. However, if you new the postal service and how hard they treat these pkg's at times this can happen, and your not the first and niether is Ecigexpress that this has happened to, so lets not put the total blame on them, the pkgs could have been mishandled as well, which buy the looks of them they have been. Call Tim over at ecigexpress and he will surely take care of this for you, his customer service is excellent and he's a super guy. Remember you catch more Bee's with honey then anything else, always speak to the vendor first before posting something bad about them is a good policy to follow,, 99% of the time all the ECF Vendors make good if something goes wrong, and want to keep you as a customer, and you end up making a friend once you talk it out more then anything else,,,, give the man a call please he stands behind his gear and products and has a great flavoring and DIY resource and outlet

I agree MWA.

This has happened to me with an excellent vendor that I've order from 100 times. Not their fault- it was the post office.
It looked like someone walked on the package.

 

[mwa102464]

I have 100% faith in Tim , he will not only take care of this but go one step further, and the way USPS treated these pkgs its there fault not Tim's, this could happen to anyone on any shipment. Let's see what happens, but I already know the answer I've purchased from ecigexpress numerous times and this has never happen, but it has happen with other super suppliers, they have ALWAYS taken care of me no questions asked, and I've ended up making a good supplier friend along the way during discussion with them about what happen.

It's all about picking up the phone and knowing how to do business and dealing with people, without getting hot or over excited, being calm and just speaking with the supplier. Never would I make a negative post about them before I spoke directly to them, but I understand being upset, it will all work out, I'm confident of it.

vsummer1 , you couldn't be in better hands then with Tim over at ECX, take a deep breath and speak with him please.

 

[vsummer1]

I cut off the top, and the stuff is just oozing. Next is the packaging on the PGVG, it looks like they wrapped something around the tops, then just put it in with a bit of bubble wrap, show on the right. The diazepam is actually for the dog, but I am thinking I may need some (sorry, wasn't thinking of the dog's drugs when I took the pic, it was dinner time)

 

[jeffjr464]

i agree, coming on here and accusing the vendor is in bad taste, usps were probably playing soccer with your package, they really don't care what's inside, blame them before you blame anyone, now the big question, did you have shipping insurance on it? if no you SOL

 

[Hulamoon]

So sorry to hear of the calamity. I would do as mwa says. My own experience with ECigExpress is highly professional and I've used them several times. All the best.

 

[Racehorse]

I agree that it all should have been pkg's up properly and in a box, bubble wrapped and all nailed down tight. However, if you new the postal service and how hard they treat these pkg's at times this can happen

MWA, so you believe that hazmat stuff is "safe" in bubble wrap and a box, and sent thru USPS?

If this were straight nic for mixing.

It's like you guys are blaming the post office for something they already have REGULATIONS against mailing.

If shipping unhazardous liquid, bubble wrap in a box isn't "leak proof". Come up with packaging that is. The USPS asks specifically at the counter if you are mailing liquids. If you say no, and you are, then you are breaking the law.

If shipping HAZARDOUS liquid materials, like straight nic, a few drops of which could kill a small child, you better be designing a decent shipping system for this..........and also find a shipper who knows how to deal with it.

Sorry, but the idea people have that they can "throw anything in a bag/box" and USPS should get it to you in perfect shape is absurd.

"Smalls" are going to go in big canvas bags and packed into trucks. If your package can't survive being on the bottom of that pile in the bag, then it is UP TO THE SENDER to package properly, find out what the regulations are, have the correct labelling system on your outgoing packages, etc.

This is what businesses do.

 

[vsummer1]

I hope I was able to edit out specific info on a vendor. It wasn't my first ordering from them, and I am sure they do there best, as I have ordered from them before.

BUT GEESH MAN, it wasn't all happy vapemail today!

 

[vsummer1]

i agree, coming on here and accusing the vendor is in bad taste, usps were probably playing soccer with your package, they really don't care what's inside, blame them before you blame anyone, now the big question, did you have shipping insurance on it? if no you SOL

As I stated, a glass bottle made it fine. What is in bad taste is telling a newbie how dangerous this is and not bothering to wrap the frigging bottle in the barest minimal of plastic. Like a bag maybe???

Prior to reading this, I already deleted out the name. Now you make me want to put it back in, because quite frankly there were 3 packages, and the one with the toxic nicotine and GLASS bottle made it fine. It was only the plastic stuff that seemed to fare not so well. So, if the USPS was playing soccer I would think ALL the packages would have been affected.