Sorry, but :RANT:
Aren't we sounding like a bunch of whining little ******* here? Jesus! This is a company on the grow, huge grow! They were a little hole in wall now all the sudden they have ten or better times the customer base and growing daily!
NO, they will not have the time to hold each and every one of our hands when we think we need them to. No, not every order will be perfect, but I know they are trying and will MORE than make it right. NO. they have new people and are running around like chickens with their heads cut off trying like hell to make all of us happy. No, they can't do it every time!
Guys, take a damn chill pill! They will mess up, we all do, it's human. You may not get all the freebies, GET OVER IT! Did you get what you paid for? Did you more than likely get more than you paid for without the freebies? This freebie stuff has really ...... me off! You get what you get! Do you get an extra $10 of gas at the service station? Do you get a free cart with every three at WalMart? Yeah, I didn't think so.
These guys are great, these guys go well above and beyond 99.99999% of the time and the time it slips they don't even know about it!
I've gotten a response from Mark and Steve with each email and PM I've sent. I've had Mark and Steve PM me asking specifics about posts I've made on here, wanting more information about my complaint or concern. I've exchanged emails with Leaford because he wasn't sure how to properly deal with quality control issues and wanted to use my knowledge to help improve things.
What more do you want and can you expect from a company? Really guys, chill out.
:Rant over:
I'd like to say sorry for those I've offended, but I'm not, it needed said!