Now ... 'My Freedom Smokes' (MFS) has denied my internet order >

[cats5365]

You might want to stop trying to use that card on MFS, so it doesn't get flagged by the MFS bank as a compromised card.

Do you trust your daughter with your passwords and CC for her to log into your account, from your house internet, and make the buy for you with your card? It might not hurt to email her a photo of your ID in case they need it for the age verification. The other option would be for her to buy it for you, if she is old enough, and you to pay her back from the United Bank of Mom & Dad.

I'm with the rest of the choir singing that someone in the banking process has a system checker that is not liking that you are making the order from another country and is blocking the transaction.

 

[Flt Simulation]

retired 1 ....

I will do that ... but I am still convinced that this problem I have is not with my Visa card.

Case in Point .... I just paid for a 10 day hotel room here in the Philippines with my USAA / Visa credit card, and there was no problem with the transaction at all.

Now I am trying to buy something from a company based in the US, and I can't get the transaction to work .... I am thinking that this has nothing to do at all with my credit card, but very much something to do with MFS.

 

[retired1]

OK. Now think about this for a minute.

You just paid for something in the Philippines using the card. Now, on the same day, you're attempting to use it for a US based company. Yeah, I DO think USAA just tripped the fraud trigger on it.

 

[Flt Simulation]

Do you trust your daughter with your passwords and CC for her to log into your account, from your house internet, and make the buy for you with your card?

My daughter has nothing to do with any of this. She is just staying in my house while I am out of the country. She has no passwords or nothing of mine.

All I was trying to do was order some unflavored PG Nic base from MFS to be delivered to my house in Florida.

What difference does it make whether or not I am ordering this stuff from a compter in my den in the US, or a computer sitting in my hotel room in the Philippines?

Lets be realistic here !

 

[Chemical Bromance]

I'm inclined to think it's all anti-fraud processes working overtime.
You paid for your room in person: that's a 2-stage verification of physical card and signature.

I've come across more than one European and American company that won't accept my local credit card simply because it originates from SEA, despite Singapore being a regional financial hub with good standing.

Sent from the road using Tapatalk.

 

[retired1]

What difference does it make whether or not I am ordering this stuff from a compter in my den in the US, or a computer sitting in my hotel room in the Philippines?

Lets be realistic here !

I AM being realistic. What you just tripped is an automatic fraud trigger. It's all software driven. Usually, all it takes is a quick call to the financial institution to let them know the charge is a valid one and to please unlock the card.

Just because you called them doesn't mean the software can be disabled for those kind of checks. Generally, financial institutions ignore those requests. And rightfully so. No company in their right mind would disable a security check like that.

 

[retired1]

Oh.. And MFS didn't deny the order. Your credit card company did.

 

[Flt Simulation]

Well, I guess I will get on Skype and call USAA in Texas from my hotel room here in Subic Bay, Philippines in the morning.

I never thought it would be this much trouble to order a $30 bottle of unflavored PG nicotine to be sent to my 'home of record' in Florida.

 

[cats5365]

My daughter has nothing to do with any of this. She is just staying in my house while I am out of the country. She has no passwords or nothing of mine.

All I was trying to do was order some unflavored PG Nic base from MFS to be delivered to my house in Florida.

What difference does it make whether or not I am ordering this stuff from a compter in my den in the US, or a computer sitting in my hotel room in the Philippines?

Lets be realistic here !

There is a robot somewhere in the banking system that is not happy with the transaction you are trying to make. It might be on the MFS merchant account, or on your own account. If you piss off the robot, you won't get your nic ordered.

The robot is not going to know who is pushing the buttons to make an order from your house in FL, so if your daughter logs into your account, just like you would do, and makes the purchase, the robot will be happy, take your money, and process your order.

 

[Flt Simulation]

Oh ...and since I am now in the Philippines, I just thought it would be nice to post a photo of the new Walmart store that is just down the road from me:

 

[retired1]

Well, I guess I will get on Skype and call USAA in Texas from my hotel room here in Subic Bay, Philippines in the morning.

Considering it's 9AM in Texas now, I'd probably make that call now instead of waiting for "daylight hours" there. Last thing you want to happen is them turning around and denying the charge you just made for your hotel room.

 

[Flt Simulation]

...... I'd probably make that call now instead of waiting for "daylight hours" there. Last thing you want to happen is them turning around and denying the charge you just made for your hotel room.

Good point !

 

[Fozzy71]

I don't believe that at all.

In fact, I advised USAA that I would be in the Philippines for the next 6 months and please don't lock my purchases while I am out of the country (USA).

There is something else going on here.

And BTW ... my USAA / Visa card has a $22,000 credit limit !

Believe what you want. I work for a company that does world wide credit card orders for goods and we deal with both legit and fraudulent charges like this on a daily basis. It is hard/impossible for the fraud payment algorithm to know whether you are travelling or someone hacked your identity and is using your card info from a different company.

Your credit limit has nothing to do with this.

 

[Talen]

The problem is the likely that you are in the phillipines and you have to check if it is legal to import nicotine. I lived in Thailand for 6 years and it is illegal to do so there. Some countries actively work with CC companies to make sure they deny purchases of illegal goods being shipped to their countries. Like I said this is something you will have to check on but it definitely has to do with where you are I would bet.

 

[Opinionated]

retired 1 ... Thanks for the info, but unfortunatly, I am now in the Philippines and calling MFS is a problem for me.

I actually live in the US, but I traveled to the Philippines for a 6 month stay about 1 month ago.

My order from MFS I tried to make today is just supposed to be sent to my Florida address in the US while I am here in the Philippines (my daughter is living in my house while I am out of the country).

Well, I will call my Visa card bank company (USAA) and see what the problem is ... but I don't think Visa or USAA has yet to [not] do business with internet e-cig companies .... I personally think that something else is going on here, and it has nothing to do with Visa.

It sounds very possible they simply flagged your card for possible fraud.. you just have to call and straighten it out, so they know it's really you trying to make the purchase.

 

[Flt Simulation]

The problem is the likely that you are in the phillipines and you have to check if it is legal to import nicotine.

I don't think that has anything to do with the order I was trying to make with MFS.

I was just trying to order some unflavored Nic PG to be delivered to my house in Florida, USA

The Philippines had nothing to do with any of this other than the country I am in when placing the order through the internet.

 

[Opinionated]

My daughter has nothing to do with any of this. She is just staying in my house while I am out of the country. She has no passwords or nothing of mine.

All I was trying to do was order some unflavored PG Nic base from MFS to be delivered to my house in Florida.

What difference does it make whether or not I am ordering this stuff from a compter in my den in the US, or a computer sitting in my hotel room in the Philippines?

Lets be realistic here !

It makes a difference because your attempting to do business in two different countries within days of each other. Fraud is a very real thing, and you should be happy the bank is trying to protect you.

My card was denied the other day because I tried to make an online purchase from a company that was based in England, (they had a US distribution center, but all the bank saw was the financials) my account was immediately flagged, and I simply had to make a 5 minute call so they knew it was really me trying to make the purchase.

It happens, and more than you realize it's a help for people. Better this than someone racking up thousands of dollars on your card fraudulently.

 

[retired1]

The Philippines had nothing to do with any of this other than the country I am in when placing the order through the internet.

It has everything to do with it. The software thinks you violated the laws of physics. First you purchased something in the Philippines, and then on the same day, attempted to order something through a US company. The software doesn't care that you're on the Internet.

 

[Flt Simulation]

okey dokey ....

I guess I will just put off ordering any stuff to make DIY juice until I get back to the USA sometime in late January.

I just hope they don't raise the price of unflavored PG Nic base too much until then.

 

[Opinionated]

okey dokey ....

I guess I will just put off ordering any stuff to make DIY juice until I get back to the USA sometime in late January.

I just hope they don't raise the price of unflavored PG Nic base too much until then.

You don't have to do that, when you call the card company you can simply warn them that you plan on making some US purchases before prices go up due to new legislation. They will factor that in, before flagging you next time.