Official ProVari 3 Thread - P3 *PART 2*

[ENAUD]

I knew I should have waited...

Yeah, like I just got mine back a couple days ago from the mother ship with V39, they could have at least told me and asked if I'd want to wait a few days for yet another upgrade version . REALLY!!!??? At least they replaced the mangled ring that got locked onto my Subtank mini Not sure if they changed out the 510 o-ring or not...

 

[GeekyGeezer]

Yeah, like I just got mine back a couple days ago from the mother ship with V39, they could have at least told me and asked if I'd want to wait a few days for yet another upgrade version . REALLY!!!??? At least they replaced the mangled ring that got locked onto my Subtank mini Not sure if they changed out the 510 o-ring or not...

Same here, but a couple of weeks ago. I know they don't have a crystal ball but it would have been nice to be forewarned.

They didn't charge anything, but Priority and insurance (one was a Ti and I generally have rotten luck) cost around $15. I've wasted much more in my vaping days, but that could have bought a trim ring, a couple of batteries, gone towards the new end cap...

I don't begrudge the cost, but I don't like having to pay it twice in a month if I want to stay up with the continuing refinement. I was struck by the note referring to improving battery usage. I am 95% convinced both P3s are going through batteries more quickly since the latest flash.

 

[coldgin96]

Yeah, like I just got mine back a couple days ago from the mother ship with V39, they could have at least told me and asked if I'd want to wait a few days for yet another upgrade version . REALLY!!!??? At least they replaced the mangled ring that got locked onto my Subtank mini Not sure if they changed out the 510 o-ring or not...

I'm sorry that happened to you.

 

[coldgin96]

I'm sorry that happened to you.

Same here, but a couple of weeks ago. I know they don't have a crystal ball but it would have been nice to be forewarned.

They didn't charge anything, but Priority and insurance (one was a Ti and I generally have rotten luck) cost around $15. I've wasted much more in my vaping days, but that could have bought a trim ring, a couple of batteries, gone towards the new end cap...

I don't begrudge the cost, but I don't like having to pay it twice in a month if I want to stay up with the continuing refinement. I was struck by the note referring to improving battery usage. I am 95% convinced both P3s are going through batteries more quickly since the latest flash.

Maybe they really didn't know. Maybe it was a last minute thing. I don't know. I guess I'm sticking up for them. I would be hurt and wondering too to tell you the truth.

If it's any constellation, I bet it's the last update.

 

[ENAUD]

Maybe they really didn't know. Maybe it was a last minute thing. I don't know. I guess I'm sticking up for them. I would be hurt and wondering too to tell you the truth.

If it's any constellation, I bet it's the last update.

I'm not really upset with ProVape, it's just my dumb luck is all, I wanted to get the V39 to shut off the early warning battery low light...now I think it's chewing thru batteries faster than it did on V38...I'll just give it another ride through the mail, or maybe make a day out of driving the three hour round trip if the guy is still open that has an upgrader.

 

[coldgin96]

It was nice they replaced the ring... See, I am sticking up for them. Hey, they sometimes do things that rub me the wrong way too. I try to give them the benefit of the doubt. It is a business but they go out of their way more than others, that's for sure. Plus there's a lot going on right now. Sometimes one hand doesn't know what the other is doing. Write them and complain, that's what CS gets paid for. Tell Blake coldgin96 sent you. LOL But really, maybe the repair techs didn't know there was a update coming... Maybe no one really knew until it was final and decided on. I don't know.

 

[coldgin96]

I'm not really upset with ProVape, it's just my dumb luck is all, I wanted to get the V39 to shut off the early warning battery low light...now I think it's chewing thru batteries faster than it did on V38...I'll just give it another ride through the mail, or maybe make a day out of driving the three hour round trip if the guy is still open that has an upgrader.

That's the spirit, my friend!

I think the new update will be worth it. I hear they do months of testing before releasing a new software version.

 

[GeekyGeezer]

Maybe they really didn't know. Maybe it was a last minute thing. I don't know. I guess I'm sticking up for them. I would be hurt and wondering too to tell you the truth.

If it's any constellation, I bet it's the last update.

Butting in once again -

I'm not mad at Pro Vape in any way. As others have mentioned they always seem to do the utmost to take care of their customers.

I was just commenting that it seemed the communication was a bit disjointed. Honestly, I find it hard to believe that an update could be conceived and ready to release in just a couple of days (or weeks). I'm sure the engineering department (or engineer) was well aware of what was coming but it seems to be clear that the people actually handling the updates weren't in on the plan.

Maybe my message came across too strongly, but it was meant to be a suggestion from a loyal customer that communication improvements were possible.
'

 

[Housedag]

At the end of last month I drove over 3 hours one way from Canada, and stayed overnight near Olympia, Washington to have my P3's updated to the latest version. I also purchased 2 more, for a total of 6 P3's, in preparation of the deeming regulations.

I put a trbl tkt in w Provape just prior to my trip because I was getting error messages on one of my 2.5's, and I mentioned that it would be much closer for me to drop my P3's off at their head office, and pick them up the next day. This would have saved me over an hour each way driving time, but apparently they do not allow this.

They also did not even hint that there was another software version in the works.

Version 39 was suppose to solve the battery issues.

I am a little upset.

PS - I do agree they go out of their way more than others [emoji4]

Sent from my iPhone using Tapatalk

 

[coldgin96]

Butting in once again -

I'm not mad at Pro Vape in any way. As others have mentioned they always seem to do the utmost to take care of their customers.

I was just commenting that it seemed the communication was a bit disjointed. Honestly, I find it hard to believe that an update could be conceived and ready to release in just a couple of days (or weeks). I'm sure the engineering department (or engineer) was well aware of what was coming but it seems to be clear that the people actually handling the updates weren't in on the plan.

Maybe my message came across too strongly, but it was meant to be a suggestion from a loyal customer that communication improvements were possible.
'

At the end of last month I drove over 3 hours one way from Canada, and stayed overnight near Olympia, Washington to have my P3's updated to the latest version. I also purchased 2 more, for a total of 6 P3's, in preparation of the deeming regulations.

I put a trbl tkt in w Provape just prior to my trip because I was getting error messages on one of my 2.5's, and I mentioned that it would be much closer for me to drop my P3's off at their head office, and pick them up the next day. This would have saved me over an hour each way driving time, but apparently they do not allow this.

They also did not even hint that there was another software version in the works.

Version 39 was suppose to solve the battery issues.

I am a little upset.

PS - I do agree they go out of their way more than others [emoji4]

Sent from my iPhone using Tapatalk

Hey look, I get it. I really do. Lord knows if you go back in some of these threads you'll find me going off on ProVape like a pregnant wife on her cheating husband. They're a business, we give them our money and especially us loyal customers, LOTS OF IT! They have to take it. They do take it on the chin pretty good. Sometimes it may be warranted but other times, I bet it's not. And like all of us have pointed out, they do tend to take care of us more than most.

Hey, I talked to a guy on Xbox Live who said he lived a block away from the Xbox service center in Texas. He tried taking his Xbox there and they told him he had to send it. He literally walked there.

 

[ENAUD]

Hey look, I get it. I really do. Lord knows if you go back in some of these threads you'll find me going off on ProVape like a pregnant wife on her cheating husband. They're a business, we give them our money and especially us loyal customers, LOTS OF IT! They have to take it. They do take it on the chin pretty good. Sometimes it may be warranted but other times, I bet it's not. And like all of us have pointed out, they do tend to take care of us more than most.

Hey, I talked to a guy on Xbox Live who said he lived a block away from the Xbox service center in Texas. He tried taking his Xbox there and they told him he had to send it. He literally walked there.

They have a ticket system for a reason, track ability. whenever a system is used, and something is introduced into the flow outside of normal procedures, that is when things can go wonky, items/jobs can get misplaced, delayed, or lost. Just the nature of the beast in any system that has an established means of processing jobs or goods.

 

[BreSha6869]

At the end of last month I drove over 3 hours one way from Canada, and stayed overnight near Olympia, Washington to have my P3's updated to the latest version. I also purchased 2 more, for a total of 6 P3's, in preparation of the deeming regulations.

I put a trbl tkt in w Provape just prior to my trip because I was getting error messages on one of my 2.5's, and I mentioned that it would be much closer for me to drop my P3's off at their head office, and pick them up the next day. This would have saved me over an hour each way driving time, but apparently they do not allow this.

They also did not even hint that there was another software version in the works.

Version 39 was suppose to solve the battery issues.

I am a little upset.

PS - I do agree they go out of their way more than others [emoji4]

Sent from my iPhone using Tapatalk

They might not have a proper storefront and don't like people seeing that their business is basically 4 walls (warehouse).

 

[Housedag]

My biggest gripe is, by the sounds of it, that the version 39 software upgrade did not resolve the battery issues, because version 40 is also dealing with the battery, and I have not noticed any improvement in performance from version 38 to 39.

I feel like I have gone to a great expense for nothing, and I probably have to do it all over again.

Sent from my iPhone using Tapatalk

 

[Housedag]

Butting in once again -

I'm not mad at Pro Vape in any way. As others have mentioned they always seem to do the utmost to take care of their customers.

I was just commenting that it seemed the communication was a bit disjointed. Honestly, I find it hard to believe that an update could be conceived and ready to release in just a couple of days (or weeks). I'm sure the engineering department (or engineer) was well aware of what was coming but it seems to be clear that the people actually handling the updates weren't in on the plan.

Maybe my message came across too strongly, but it was meant to be a suggestion from a loyal customer that communication improvements were possible.
'

And I do agree that sometimes the left hand doesn't know what the right hand is doing [emoji3]


Sent from my iPhone using Tapatalk

 

[BreSha6869]

My biggest gripe is, by the sounds of it, that the version 39 software upgrade did not resolve the battery issues, because version 40 is also dealing with the battery, and I have not noticed any improvement in performance from version 38 to 39.

I feel like I have gone to a great expense for nothing, and I probably have to do it all over again.

Sent from my iPhone using Tapatalk

I agree with that. I really didn't notice much between 38 and 39.

Again, I am lucky I get my updates done for free at a dealer 15 min from my house. If this wasn't the case, both of my Provaris would still be at 38 or earlier. Paying shipping for basically a "dot release" SW update is hard to justify IMO.

 

[coldgin96]

CASE IN POINT: Ordered Jackie a Ghost White Radius for her birthday Thursday morning. Here it is Saturday in the Thumb of Michigan and it's already here! After ordering it and getting the shipping notice, I noticed a ProVape email newsletter from ProVape saying free Nautilus' for ordering a red, white or blue Radius in celebration of Independence Day. There is coupon code for it. I told Jackie we missed it and she said, "Write them!" I told her it already shipped and better luck next time.
I opened the Priority box and a Nautilus was there!

I rest my case.

I can't wait 'til she gets home from work tonight! THANK YOU PROVAPE!!!!

 

[ENAUD]

CASE IN POINT: Ordered Jackie a Ghost White Radius for her birthday Thursday morning. Here it is Saturday in the Thumb of Michigan and it's already here! After ordering it and getting the shipping notice, I noticed a ProVape email newsletter from ProVape saying free Nautilus' for ordering a red, white or blue Radius in celebration of Independence Day. There is coupon code for it. I told Jackie we missed it and she said, "Write them!" I told her it already shipped and better luck next time.
I opened the Priority box and a Nautilus was there!

I rest my case.

I can't wait 'til she gets home from work tonight! THANK YOU PROVAPE!!!!

Cool beans Gin, I contacted ProVape and got an RMA to get my P3 upgraded to V40, shipping it back to them on Monday, and with the fourth coming up, should be a bit before I get my mod back considering turnaround and the Holiday.

 

[coldgin96]

Cool beans Gin, I contacted ProVape and got an RMA to get my P3 upgraded to V40, shipping it back to them on Monday, and with the fourth coming up, should be a bit before I get my mod back considering turnaround and the Holiday.

Bet we'll like it...

 

[coldgin96]

TRIPLE POST: Am I correct in assuming the spring in the Radius is a P3 Spring? Any wisdom on if/when to change it (Radius spring)? Maybe once a year when changing battery, if at all?

Thank you.

 

[BuGlen]

TRIPLE POST: Am I correct in assuming the spring in the Radius is a P3 Spring? Any wisdom on if/when to change it (Radius spring)? Maybe once a year when changing battery, if at all?

Thank you.

Unlike the P3, the spring is not in the electrical path on the Radius, so it plays much less of an important role in conductivity. As long as there's enough tension left in the spring to keep the floating contact firmly against the battery, it should be fine.