OFFICIAL - SMOKELESSIMAGE.com Thread

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kblush

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On my faulty battery (which I wrote about the day I got my SI order: loud whoosing and whistling on draw, poor vapor production):

I tried it again, it isn't even firing correctly now. I contacted SI customer service, they said they would replace it. Great! Then I got another email saying they would replace it as soon as they got the defective one mailed back to them. So I have to pay for shipping their bad battery back to them, a battery that didn't work correctly since day one, and I have to wait for it to get to them, then for them to send me a new one. I'm not happy with this at all from a customer stand point. I'm also not happy as a person who is trying to quit smoking, having only one 65mm battery to get me through the day... which it doesn't.

I HATE to have to say this, but I've had problems with my batteries too. I ordered two 78mm auto batteries on 1/9/12 when I started vaping and they both turned out to be bad. The first just died the other day and I contacted customer service and they gave me an RMA# and asked me to return it and said that when they received it they would send me a replacement right away. I got the package all ready to go and before I could even mail it my other battery went bad. About every 7 drags it would stop working and give no vape at all and then if I dragged on it again it would start up but so airily and weakly that it wasn't acceptable. Right now I have an email in to customer service requesting another RMA#. I told them that I really believe in their company and I would hate to use another supplier for my batteries, but if the same thing happens again soon after I get the replacements I would have to do that.
 

rems

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Has anyone ordered with the Express shipping option to Ontario? I want to know how quick it is.
It is the most expensive. Close to 40 dollars. They have standard, priority (around 20 bucks) and Express.

I know I can contact Smokeless at the website, but it's the weekend so...

Just wondering if anyone happens to know. I would assume close to next day for that price. Even if it is cross border.

Anybody know?
 

rems

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Geez, I really, really hope this is not a trend Kblush-I just placed my order the other day and I got email today it was mailed out...I won't know if I'm messed up until later this week-this will be terrible for me!!! And of course, all of us who are going through this! (or might be) :(

I hope your order is good.

I'm very surprised to be reading these last couple posts. I've never heard one negative thing about the company. I've only heard great things about their customer service and products. I'm quite hopeful it is all a fluke.

I'm like 1 day away from ordering 4 kits for my friends and I and now I'm second guessing it. I was so sure to.

I want to know that your order is okay.
 

VaVaunt

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Thanks rems. Me too. I'm worried, because I have limited funds, and just spent about 150.00 with SI. I really, really really need these batts to be good! I can't wait for someone to tell me to 'send them back'...where I live, they don't deliver the mail to a mailbox. I have to drive 2 miles to a facility to pick it up, and only get the car on Fridays. Bad batts will overwhelmingly inconvenience me in my situation. I'll actually have to wait until the next Friday is that is the case! And I will let you know!
 
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rems

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Thanks rems. Me too. I'm worried, because I have limited funds, and just spent about 150.00 with SI. I really, really really need these batts to be good! I can't wait for someone to tell me to 'send them back'...where I live, they don't deliver the mail to a mailbox. I have to drive 2 miles to a facility to pick it up, and only get the car on Fridays. Bad batts will overwhelmingly inconvenience me in my situation. I'll actually have to wait until the next Friday is that is the case! And I will let you know!

It took me a long time to finally come to a decision on my second device. Especially when this order will be for 3 other's first time devices. I have watched so many vid reviews and read so many written ones. Like I said, I've heard not one negative comment. I'm sure your order will be okay. I wouldn't worry too much. Judging from all the positive feedback, I believe the odds are in your favor.
 

SandySu

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I hope your order is good.

I'm very surprised to be reading these last couple posts. I've never heard one negative thing about the company. I've only heard great things about their customer service and products. I'm quite hopeful it is all a fluke.

I'm like 1 day away from ordering 4 kits for my friends and I and now I'm second guessing it. I was so sure to.

I want to know that your order is okay.

I'm surprised to hear about so many batteries going bad, too. There's one every once in a while, of course, but not the quantity I'm hearing about now. I'm wondering if it has something to do with SI pressuring the factory to produce more, faster, so they could stock up and heave everything available. I wonder if these defective batteries were made about the time production was stepped up. I'm sure as soon as Imagine hears about all this, she'll try to rectify the situation.
 

SandySu

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I have had the same reactive effect adding sugar to boiling tap water when making hot toddys.

Aha! So it may be the sugar, not the distilled water that makes such a reaction in that video. I wonder if anyone has made a video of adding something else to hot distilled water and having it boil like that. Like, how about sand from the beach? Lots of impurities in that, I bet.
 

sherlockholmes

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I'm surprised to hear about so many batteries going bad, too. There's one every once in a while, of course, but not the quantity I'm hearing about now. I'm wondering if it has something to do with SI pressuring the factory to produce more, faster, so they could stock up and heave everything available. I wonder if these defective batteries were made about the time production was stepped up. I'm sure as soon as Imagine hears about all this, she'll try to rectify the situation.

I can't help but wonder if it has something to do with the rush before Chinese New Year. :(
 

brianphrack

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Jan 24, 2012
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Philly
I'm surprised to hear about so many batteries going bad, too. There's one every once in a while, of course, but not the quantity I'm hearing about now. I'm wondering if it has something to do with SI pressuring the factory to produce more, faster, so they could stock up and heave everything available. I wonder if these defective batteries were made about the time production was stepped up. I'm sure as soon as Imagine hears about all this, she'll try to rectify the situation.

I sure hope so, for myself, and like rems, I was going to get my girlfriend a kit, and also recommend them to a friend.
 

brianphrack

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Is this the Freedom I'm supposed to be getting? I have to repeat to myself: Taste is subjective, taste is subjective ... Someone not too many pages back said Freedom was their favorite.

'Freedom' is my girlfriends favorite flavor from the sample pack I got. I hate it, she LOVES it. Don't worry too much.
 

sherlockholmes

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Is this the Freedom I'm supposed to be getting? I have to repeat to myself: Taste is subjective, taste is subjective ... Someone not too many pages back said Freedom was their favorite.

Lots of people swear by 555, but I didn't care much for that either. My favorites so far are SI Cowboy and Modern Vapor Gold & Silver.
 

kblush

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Geez, I really, really hope this is not a trend Kblush-I just placed my order the other day and I got email today it was mailed out...I won't know if I'm messed up uhttp://www.e-cigarette-forum.com/forum/newreply.php?do=newreply&p=5220423ntil later this week-this will be terrible for me!!! And of course, all of us who are going through this! (or might be) :(

Don't worry though! i don't read about a lot of people having these problems! :)
 

proudlion

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"What does it taste like to you?" Terrible. That's why I wanted to know what it was supposed to be; I've never tasted any tobacco like it, it's a very odd flavor. I'm a big pipe tobacco smoker too, never had anything like this

Never in my almost 2 years of vaping have I found an eLiquid that tastes like tobacco - Thank God! Taste clearly is a personal preference and highly subjective - I have spent lots of money on liquids that I do not like but would not ever consider describing a product, so dependent on personal taste, as "terrible" on a reputable vendor's public forum
.
 

kblush

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Well house cleaned....laundry done!!!! Cleaned out all my dust collecting supplies:)

Major work on the computer - it decided it didn't want to work today so spent three hours getting it smooth running again!

Just wanted to say Hello and hope everyone had an awesome day!

Hi!!! :) I'm having a really good day & evening! :) You sure did clean out your dust collecting supplies!!! That's so nice of you to organize and offer all that neat stuff on the Treasure Chest thread! Giving on that thread feels good!
 
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