I tried to order a large order for the first time from Wicked Liquid in Fla on the phone to try and get some specific help in ordering. I asked for Amanda, the Mgr. who spoke to me for 1 miniute then handed me off to the sales person I already had trouble with and who acted like I was bothering her with my 220.00 order. Well, I tried to explain very clearly that I was ordering multi tornado batteries and simply needed a wall charger for it that doesnt use a computer to charge, this is for a disabled person who cant use one, I explained all this to Noemi, low and behold a week later I get my order with only a computer usb,just what I was afraid of and spent much effort not to get, even going so far as to ask for the Mgr's help. so, I send back the usb cable at my expense, its now 3 weeks w/o a charger at all for this order. I today opened a package from Wicked liquid, AGAIN no charger that works with their tornado, this one doesnt even fit the battery at all. Not too difficult. yeah, right. And they say no returns only exchanges, period. lets see what visa says.