Ordered but shipped or not shipped?

[iball]

I did a fairly big order on the July 24th and the website says it's shipped however the individual items still say ordered but have zeroes in the "shipped" block.
Have not received email saying they've shipped either.
Can you please look into this for me? Order# 100020011.

Thanks!

 

[Shannon65]

iball, you are military and oversees aren't you? The USPS does not really scan and track their packages well even stateside. It drove me nuts while I was waiting for my package! According to the tracking my packages was hanging out in NJ for most of the time it was travelling my way simply because the USPS didn't bother scanning that batch of mail. You'll probably get the package before the USPS even shows it leaving NJ...hehe. They also might not track military mail. Hopefully you get your stuff soon!

 

[iball]

I already know that, I'm talking about the orders page on the Halo website. It says "shipped" but none of the individual items say "shipped".
I also never got a shipping email like I've gotten from other vendors on these forums.
Typical shipping times from anywhere in the states to where I am are about 7 days. I guess I'll know tomorrow, Tuesday at the latest.
Might be a website issue.

 

[Shannon65]

Is there any chance that your email settings sent any email to a spam or trash folder? I just went and looked on my account and the individual items on my order that I have already received doesn't list them as shipped either, so that must be a glitch in the website. I hope that provides a little reassurance.

I got two emails from Halo...the first immediately after placing my order and the second after it was shipped and the second email included the tracking number. Maybe you should go to your account page and just make sure your email address is correct on the site and then check your junk/spam mail folders to find your tracking number.

 

[raqball]

It's a Halo thing....

Here is what my recent order look like...

Item Description Quantity Unit Price Extended Price
Order Subtotal: $54.99
Shipping & Handling: $3.96
Grand Total: $58.95

Jet Black Starter Kit
Ordered: 1
Shipped: 0 $54.99 $54.99

Basic Starter Kit - G6 - Jet Black 78MM - Manual - Tribeca - 24 mg/ml
Ordered: 1
Shipped: 0 $0.00 $0.00

Notice it says ordered 1 and shipped zero...

It arrived yesterday just fine....

 

[iball]

Nope, never got a shipping email, just a regular order email. Checked spam filters as well and it's not in spam either.

 

[Shannon65]

You should use the contact menu at the Halo site and just send an email to ask if there is a tracking number. I sent an email to adjust my order and heard right back very quickly.

 

[iball]

I got everything today, pretty much right on time - 7 days to ship where I'm at.

 

[Shannon65]

I got everything today, pretty much right on time - 7 days to ship where I'm at.

That's so funny! I was sitting here reading this thread yesterday saying to myself, "You watch...all his stuff will show up tomorrow without ever having gotten the tracking number!" lol...I was right. It's not Halo, though...the USPS doesn't scan their stuff so the tracking only causes frustration anyway.

You're going to have to report back about what you think of everything...because I have been wondering, lol!

 

[iball]

So far I'm digging the manual batts (I went for 3 manuals) problem is the threading doesn't always make for a tight fit the first time and I find I have to screw it down more on the G6 batts than on my Volt autos.
The blank cartos are great and hold a lot of juice. The Malibu Menthol I took a chance on and ordered a lot of is pretty good - like pina colada with a slight menthol taste to it. It's cool and refreshing here in the desert with these daily 125+F temps.
I've opened up all the juice from the sampler pack I ordered as well as the others that were thrown in to let them "steep" after making sure to squeeze each bottle to flush out the packed air and ring in some fresh air. So far the Tribeca seems OK, but I'm letting it steep some more anyway.
The package presentation and instructions are first rate! It's a really good starter kit for someone new into it.
Like I said, I'm letting my Halo juices steep for a few days before completely making up my mind about it.

 

[Shannon65]

Yeah, the instructions for the G6 kit are the best I've seen...really perfect for someone just starting out. I agree with the packaging being awesome. I LOVE Malibu too...good stuff that I'm going to be ordering more of very soon. I've heard people rave about Tribeca too, but with how good Malibu tastes you might have been spoiled, lol. I also really love the matte/satin finish of the batteries. They feel almost like they are rubber coated. I don't like the shiny finishes so many other batteries have. The cartos are really great. I think the reason for the carto not screwing in as tight is because of the little clear seal on the carto. That might be the reason that the carto flow is warm instead of too hot. Manual batteries are my favorite too. Right out of the box my batteries got 3-4 hours of fairly heavy vaping before needing a charge. Sounds like you really like the kit...and I was pretty sure you would. It's a great kit.