Post your order confirmation, shipping, or tracking issues HERE!
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i ordered a pack of 50 blanks on 3/16. got and order conformation on 3/18. i didnt get a shipping notice, so i wrote to CS and this is the reply:
Hello Dave,
Currently, we are out of stock on the following:
CART-MAXX-50PK-BLANK-00MG
We were expecting a shipment from overseas over the past week, but it has yet to come and may not come for a little while now. If you would like to switch to another flavor, please let us know and we will be happy to ship it out to you immediately.
Or if you would like to wait, until they arrive in our warehouse, we will ship them out upon arrival.
Please advise, and we apologize for the inconvenience.
Sincerely,
Customer Service
whats the deal? we were told that blanks were in. im getting fed up with the BS.
thanks,
dave
Hello Dave,
Currently, we are out of stock on the following:
CART-MAXX-50PK-BLANK-00MG
We were expecting a shipment from overseas over the past week, but it has yet to come and may not come for a little while now. If you would like to switch to another flavor, please let us know and we will be happy to ship it out to you immediately.
Or if you would like to wait, until they arrive in our warehouse, we will ship them out upon arrival.
Please advise, and we apologize for the inconvenience.
Sincerely,
Customer Service
whats the deal? we were told that blanks were in. im getting fed up with the BS.
thanks,
dave
I placed an order over the weekend and got an order confirmation on Monday morning. I haven't heard anything since about shipping. I called customer service early this morning, but as usual, got a recording. I did leave a message asking for a call back but didn't hear anything as of yet.
Dear Dave,
We were notified last week that the stock only lasted a couple days before being sold out. There were probably numerous orders on the wait-list before yours was even placed, so first come, first served. Then today we learned the stock expected on Monday got delayed overseas, and is expected Thursday.
These things really need to be posted on the Stock Update sticky, but we can't seem to convince NYC of the importance of communication. Maybe when Red starts he'll get forum permissions and can help with that.
I'm not making excuses for them, I agree this is beyond ridiculous. But I'm just trying to keep you informed of what's going on.
We were notified last week that the stock only lasted a couple days before being sold out. There were probably numerous orders on the wait-list before yours was even placed, so first come, first served. Then today we learned the stock expected on Monday got delayed overseas, and is expected Thursday.
These things really need to be posted on the Stock Update sticky, but we can't seem to convince NYC of the importance of communication. Maybe when Red starts he'll get forum permissions and can help with that.
I'm not making excuses for them, I agree this is beyond ridiculous. But I'm just trying to keep you informed of what's going on.
pretty much hit the nail on the head. A lot of people placed orders and the product ran out before CS got to their order so some opted to wait until the new stock came in. And when I start tomorrow I will ask the powers that be if I could request being a mod on here so I can update things and have the access needed.
thanks for the info!
i guess im just upset. i feel that if there was such a back order, maybe they should have gotten enough to last longer than 2 days. the issues with bloog have been going on for almost 3 months now. its high time that they step up their game. im sick of excuses, and will be looking for other suppliers. hopefully, bloog and RED can do something to regain my faith in the company, but untill and if that happens, i will be spending my money elsewhere.
Dave I know the excuses get old but remember chinese new year while a month ago still has an effect. not to mention the bad snow the north east had. and believe it or not even the stuff happening in japan slowed things down.
Sorry, SooperDave, but we have more blanks shipping soon. Our cartomizers are taking longer than usual to be made, because of the extra QC steps I am insisting on, like testing the resistances. So we shipped as many as we could in our earlier shipment to try to meet the immediate demand, but we still have a lot more being made now.
Thanks Leaford. It's order number: 022504
Oh and I ordered it the day the stuff came available, so they shouldn't be out.
I think the way they do it is that on expedited they ship within 24 hours. On regular shipping they ship within 48 hours. I have tried the expedited shipping and always had them within three days. In fact I had an order last Thursday that was delivered on Tuesday. I placed one on Tuesday this week and got it this morning.
thanks for the info! i wonder if fedex will make me sign for it... that's always a potential downfall of fedex and ups!
Hey Red, I was wanting to order some of those Bloog pom poms I keep hearing so much about, but I can't seem to find them on the website. Maybe I'm just looking in the wrong section. I know it's only your first day, but can you help me out and let me know if they are in stock and where they can be found on bloog.com? Also, what colors do they come in? Thanks ever so much.
tsk tsk.. not supposed to be mucking up this sticky thread with silly posts. ooops.. please ignore
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