ProVape messed up my order

[PLANofMAN]

ProVape messed up my order. I ordered a spider CE end cap, the ego adapter and two battery boxes. Instead of the battery boxes, I got two 18650 batteries. Being the nice guy that I am, (even though 18650 batteries are my main battery) I sent them an email asking "what do you want me to do?" I'm curious to see what their response will be.

The cap will be used with the Twins extension tube when I get it, the adapter is very high quality, and for anyone who has been on the fence about getting the higher priced one from ProVape, this is worth getting. I've used it with CE2's, Kanger T3's, and the mini vivi nova's that don't seem to work with anything but 510 cigalike batteries. They all work flawlessly, and I couldn't be happier.

I'll keep you updated on their response.

 

[mstnpete]

It seems they do have a problem with their shipping department.
Recently I ordered a full ProVari starter kit and ordered 2 seperate AW 18650 batteries.
When my package arrived the 18650's were not there.

Emailed them and was sent out.

I think it is something to do with there order list that confuses them. Hope they correct the problem.

 

[PLANofMAN]

Well, glad that's cleared up. I must have gotten your batteries. You didn't by chance get two battery boxes did you?

 

[mstnpete]

Well, glad that's cleared up. I must have gotten your batteries. You didn't by chance get two battery boxes did you?

lol...nope.

 

[MadKat]

I ordered the provari kit and an adapter and finally got it in the mail today! WOOHOO!!!

 

[dam718]

Plan, I don't want to get too far off track here... But I've been eyeballing that 510-eGo adapter from ProVape for a while

All of the cheap ones I have had the 510 threads have broken off... Which is a real bummer...

Is this one a solid Stainless adapter? Also... Is the center post adjustable?

And... I hope they let you keep the batteries

 

[eyebedam]

What is the Spyder LE & can you post a link to it here?

 

[PLANofMAN]

Yeah the ego adapter is two piece stainless. I had to look very closely to tell that it was two pieces though. I don't know if the post is adjustable, but the brass pin is very long, so you shouldn't have any connection problems.

And here's the link: ProVari End Cap with Spring - Collectors Edition

Edit: it is adjustable.

 

[eyebedam]

I been looking for those on the site & haven't been able to find them. Are there any more models?

 

[PLANofMAN]

Yeah there's four models. All in that same link I posted earlier.

Correction 5 models. They posted this one up today.

 

[eyebedam]

Disregard. I just found them. Thanks

 

[jazon1]

you got me eyeballing the compass one...and i thought i was done spending on my provaris for awile....
in the past month i have bought two new provari's the 2.5 standard and a 2.5 mini , a Z-atty and a fluid flask
about $600 in all, i kind of wish i had seen those end caps before my orders so i would have got free shipping on them lol.

 

[PLANofMAN]

Got a reply back tonight! Sorry your order was messed up, keep the batteries and I'll have the shipping dept. mail your battery boxes on Monday!

Customer for life! Way to go ProVape! I wish all companies had customer service like this...

 

[jazon1]

thats great news! thats what i figured they would do, they probably would have done the same if they had sent you the wrong provari...great company.

 

[jcarax]

thats great news! thats what i figured they would do, they probably would have done the same if they had sent you the wrong provari...great company.

Please please please send me a mini!

I tend to doubt that, actually, but it would be awesome.

 

[thisbebakes]

And here's the link: ProVari End Cap with Spring - Collectors Edition

Those are cool! Not a bad price either. I think the cutlass/pirate is my favorite.

 

[OR-DMBFAN]

Those are cool but I never use the 18500 batteries anymore.

 

[PLANofMAN]

Those are cool but I never use the 18500 batteries anymore.

I've never used the 18500 batteries. This is going on my "The Twins" battery extension.
Once I get a mini, I'll probably look into getting the Kir Fanis extension for my V1 ProVari.

 

[Riverboat]

ProVape messed up my order. I ordered a spider CE end cap, the ego adapter and two battery boxes. Instead of the battery boxes, I got two 18650 batteries.

I'll keep you updated on their response.

Sounds like you won....Batteries instead of boxes....

 

[PLANofMAN]

Sounds like you won....Batteries instead of boxes....

I figured out, based on what they sell the batteries for, (not what I can actually buy the batteries for), that the "cost" of the batteries was more than my entire order. They sure didn't make any money off of me, but their customer service earned them a dedicated customer. I'm waiting for green LEDs to come back in stock, and then I'm going to get me a Mini.