Re: Screwed up my order...not once but twice

[Tcip]

I went to order a Prodigy today...Kept seeing those logos on people signatures and finally decided to join in on the fun.

I go to the web site and see a Protege, without reading much, I just assumed it was the next version. Yes, I am that stupid apparently.

I place the order and then I read, see above. Realizing I really want a Prodigy, I send them a trouble ticket request asking to change my order.

That just the half of it, I tell them I need an 801 and I really need a 901. Another ticket sent.

I did all this within 20 minutes of ordering and they have an area to "Chang or cancel" order, but apparently it was in processing.

Do you think they will get my change and change? Or am I SOL?

 

[youtubecommercial]

They will get with you no problem relax everything will work out fine and you will get what you wanted, There Customer Service is tops!

 

[Casey@PS]

Hey Tcip, check your email

 

[Tcip]

Wow...Hows that for service. They handled everything.

Thanks so much...and again sorry for causing all the hassle.

 

[Mr-Glass]

Wow...Hows that for service. They handled everything.

Thanks so much...and again sorry for causing all the hassle.

They are the best - try getting those kind of results from even great sites on the web in 30 minutes roughly....

 

[Flitzanu]

its ok, Casey loves the hassle.

 

[Tcip]

Just received my Prodigy yesterday...All I can say is Oh My Goodness.

I have spent plenty of money on various devises and worked with a handful of suppliers.

Puresmoker on all accounts has been the best in performance and service.

Thank You!!!!