Did you call the vendor to rectify the problem?
Really the only thing I know about them is they show a B&M store near the OP's location.
ya I called them and they where more than happy to fix the problem...sending out another batt or a pair not sure which plus a free bottle of e liquid...so looks like everythings gona be ok
 
				
		 
 
		
 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		