S.S. Vape Pre-Order Hana Modz V3

Status
Not open for further replies.

Wicked & Coiled

Senior Member
ECF Veteran
Feb 13, 2014
224
218
Stratford, NJ
I got an email from Bridgid at ssvape. She said they were going to release a statement this morning regarding the problems.

Should be interesting to hear. I doubt it's good news.

Something similar to this situation happened a couple years ago on The Gear Page forums. It was for an overdrive pedal, for guitars, called the Aluminum Falcon 2. There was one retailer who had amassed a huge preorder list much to the chagrin of the mfr. Naturally, there isn't much either the mfr or the retailer can do but either issue refunds, or make customers wait for the build. Some guys wound up waiting well over a year for their AF2. Just an anecdote.
 
Last edited:

bce22

Super Member
ECF Veteran
Verified Member
Feb 1, 2014
966
787
Blackstone, MA
So here is a rundown of transaction #'s and dates ordered. I left of the leading 100000 since it is redundant for our purposes. It's sorted by date.

If we get more people to post their information in the thread I will create an excel file that can be attached in the OP.

For now here you go:

Updated 03/08/14 : 9:08 EST

Transaction - Date - Size - Color

100000269 --- 02/06 - Full -- Blue
100000284 --- 02/06 - Full -- Black
100000327 --- 02/07 - Full -- Blue
100000331 --- 02/08 - Full -- Red
100000347 --- 02/09 - Full -- Black
100000348 --- 02/09 - Full -- Blue
100000480 --- 02/12 - Full -- Blue
100000501 --- 02/13 - Full -- Black
100000736 --- 02/22 ---? --- ?
100000787 --- 02/22 - Full -- Green
100000854 --- 02/24 - Full -- Blue
100000932 --- 02/26 - Full -- Blue
100000989 --- 02/27 - Mini - Red
100000995 --- 02/27 - Full -- Sliver
100001049 --- 02/28 - Full -- Black
100001140 --- 03/04 - Full -- Black
100001141 --- 03/04 - Full -- Blue
100001204 --- 03/05 - Full -- Red
100001235 --- 03/06 - Full -- Red
100001236 --- 03/06 - Full -- Green
100001273 --- 03/07 - Full -- No Preference
 
Last edited:

bce22

Super Member
ECF Veteran
Verified Member
Feb 1, 2014
966
787
Blackstone, MA
Don't shoot the messenger guys. Brigid is a nice gal and I think she's taking a lot of heat when she's probably just a bookkeeper. She was very helpful with my refund.

I am sure she is lovely. She didn't do anything at all. SSVape needs to handle pre-orders differently moving forward if they want to do this type of sale again. Starting with #1, open line of communication keeping people up to date and updating their website so that new purchasers have an understanding of when they might be receiving their device. #2, possibly creating a new way to take pre-orders without chargin people first. It is dangerous to take people's full payment in advance.

March hasn't ended yet but I think the likelihood of Order #1269 receiving their mod this month are slim to none.
 

SavePaperVapor

Ultra Member
ECF Veteran
Verified Member
May 5, 2009
1,741
2,162
Minnesota, USA
I am sure she is lovely. She didn't do anything at all. SSVape needs to handle pre-orders differently moving forward if they want to do this type of sale again. Starting with #1, open line of communication keeping people up to date and updating their website so that new purchasers have an understanding of when they might be receiving their device. #2, possibly creating a new way to take pre-orders without chargin people first. It is dangerous to take people's full payment in advance.

March hasn't ended yet but I think the likelihood of Order #1269 receiving their mod this month are slim to none.
I agree, and that's why I got a refund as soon as the 20th passed and pre orders were still open. When my gut tells me something is wrong, I follow it.
 

Kataphraktos

Vaping Master
ECF Veteran
Verified Member
May 1, 2013
3,241
10,032
New York, NY
If they are new to online sales, they probably just didn't realize the demand and supply disconnect. They need to shut down the pre-order on their site ASAP. I doubt this is a case of collecting funds maliciously, as these are al with credit cards, and CC companies will reverse charges if they even delay a refund.
 
Status
Not open for further replies.

Users who are viewing this thread