I can't say enough good things about my sdMKII. One tightening of the button and I've never had a problem. I did break a unit once and had a loooong wait, but they did replace it. The thing I love most about the sd is it's ease of use. You guys should seriously mess around with it a bit before you write it off. It's a excellent tool for daily use, and is rugged and dependable. I hate that you had problems with it. I was a heavy smoker, and although the sd was made for carts, dripping in this thing will blow me up. So I have had a negative experience with TW's customer service, but they made it right, and I'll never have anything but great things to say about the SD. Outdated, maybe. But still very effective. The simplicity of it's design will always make it fire. Which is more than I can say for some of the units that I've had. I like the other mods as well, but having a switch die on you when you are out and about got old. So please don't give up on your sd, tinker with it a bit and see what happens. And I replaced my stock button cover with a sharpie marker cap. works great and makes uncovering the button and taking a drag a one handed operation. Thanks for listening, have a good day!