Just trying to help the unknowing out and maybe save some money.I'm glad the OP is aware of after sales service as I have 2 friends who are in need of it.One said it wasn't worth the hassle and the other chose to go back to cigarettes.(very sad)
If you don't appreciate my advice,just do what I did for you..use the ignore option.It's on the left side of the settings page.
You know... this is actually not the first time I've seen people say they have problems with Provari...and they are all overseas. I'm wondering if some of the places that sell Provari are actually selling FAKE Provari? As in, maybe taking the guts out of the Provari (which are hand soldered in the USA is my understanding, and thus uncopyable for mass cheapo production), replacing it with a cheap circuit board, and sending it out with the Provari outside. Then keeping the actual hand built circuit board for something for themselves?
This would never work on a US buyer, since anyone here would just send it back to ProVape, who'd discover the problem immediately.
Because one of the things I saw in one of the other threads downing provari is that the cap is loose and has to be shoved back in. WHY would the cap get loose if it's never been taken off the unit???
I used my Provari cap as a darn crowbar... when I couldn't get the glass off my Steam Turbine, I TORQUED it down on my Provari and used the Provari head as a lever to pry the cap off the Steam. Not sure if I'm explaining this right, but you wouldn't believe what I did to the Provari if you saw it.
What I did would have destroyed any other
mod I own (which happens to be a heck of a lot of mods at this point), but I was so frustrated with the Steam at that point, I didn't care, and figured at the worst, I'd send it back to Provari for repair. It has NO effect on the Provari, and I got the top off the Steam. I still can't get the cap off my Provari, even after that (not that I've tried popping it out from inside). They are built like the Sherman
tanks of the PV world, and I just loved my Provari that much more (it's my PV screwdriver in so many ways).
Yet I see these people pop up with Provari defect issues... and usually from overseas. Hrm!!!