Ended Smoktech giveaway! 250 Cloud Machines to win...

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TikPandora

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How will I survive until it arrives?
 

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danjaman

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Dec 18, 2014
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I was just saying I am sure there are last minute things to work out. :) No need to get huffy and say I do not know what I am talking about. I did not think that what I said would actually cause anyone to get mad.....it was all positive :)
Sorry, I didn't mean for it to come across the way it did, my humour is quite often not got by people!

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wvducklady

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OK everyone I have the granddaddy of all updates. Because I am partially impatient and because I though it better to get information from the source, I called to see if I could pay for shipping to have it expedited to me since I was contenplating ordering a few things from them.

Here is what I was told from them over the phone.


No I couldn't pay for expedited shipping, they are currently un packaging the units and preparing them for shipment (presumably because they are using smok's account for shipping, so they don't have to pay for it)

No you can not drive to NC to pick them up. They are sending them out.

They will be shipping them via 2 day (forgot to ask what carrier but probably ups or fedex if I had to guess)

They implied it would go out on a last name basis (don't quote me on that, it's just how I took it with how the convo went) and the reason it will take so long is because they have to manually add 138 new people and addresses to the system and everything else associated with shipping products. On top of their regular orders and orders from their other stores.

They only received 119 units from smok. That means 19 U.S. Winners will be unlucky and not get their units 3-5 days after they have shipped out the majority of the winners. Apparently smok sent what they had on hand and are currently packaging another shipment for the remaining winners.

No, you can not change them to blacks. I asked to prevent people from going "well if they are 19 short, I'll take a black"

SMOK literally just sent them the addresses and they got the list yesterday.

They were super friendly and apoligized for the wait. They said it should be a shorter wait. Hopefully 2-3 weeks but they are saying a month because they have to deal with quite a bit of "normal orders" and understandably, those come first.

I did suggest that maybe one of them jump on to ease our collective minds and they said that was a good idea and they might do that.

I also apoligized for bugging them and thanked them for being part of this giveaway since it seems like it was thrust upon them.

They said no worries and that they understand how we feel to want to get our winnings.

They gave me permission to share all of this to help alleviate yall and to hopefully answer all our questions.


They handled this very well imo. Seeing as they were in the dark about this untill like the winners deadline.
I am glad you got more information! Yay! :)
 

wvducklady

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Sorry, I didn't mean for it to come across the way it did, my humour is quite often not got by people!

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Its ok :) It is hard sometimes to get posts to come across the way we want them to :) Not like how we can in person :) lol Thats why I include lots of smilies :) haha Yes, sometimes my posts look funny with 10 smilies! :)
 

danjaman

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Dec 18, 2014
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I know right?

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I don't mean to sound ungrateful, but it seems to be one thing after another.
I feel as though they don't know what they're doing, or plain just don't care because they've ALREADY GOT your money, and there's no benefit for them in repairing it.

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mudmanc4

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As to MV getting slammed with this. I'm not going for it.

Simply appoint a couple workers to the task, have them pick away at it until it's completed, same way you do anything else which requires a bit more attention. Regardless of any issues internally, it's not about them.

The job of a supplier of their capacity, is to smooth things out. And rise above. Of course, there is no way I would know their details, but going by what has been posted here from them, they seem to be a bit disgruntled with the situation, hence why one can only assume they are not getting along business wise with Smok themselves over this.
 

LouisLeBeau

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Wut?! I won one?!!? NO WAY!! AAAAAAAAAAAHHHHHHHHHHH!!!!!!! I AM SO EXCITED!!! OH THANK YOU SMOK AND ECF!!!! YOU GUYS ARE SO AWESOME!!! $150 WORTH OF THE BLEEDINGEST EDGE VAPE GEAR AROUND!!!!! FOR FREEEE!!!!!!!!

OHmygawd! SO excited! I am going to be SO HAPPY WHEN I HAVE THIS!!!! AND USING IT!! THANK YOU THANK YOU THANK YOU!!!!!
 

Lomka

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Aug 27, 2015
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Tbilisi, Georgia
Well, everyone waiting in the US for their prize, simply pretend you just placed an order with Fasttech. During the first day of Chinese New Year.
I'm still waiting for my package form fasttech, I won't even want to image how much time would it take if i ordered during their holiday(looks like they have holidays at least twice a week)
 
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Lomka

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Aug 27, 2015
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Tbilisi, Georgia
Wut?! I won one?!!? NO WAY!! AAAAAAAAAAAHHHHHHHHHHH!!!!!!! I AM SO EXCITED!!! OH THANK YOU SMOK AND ECF!!!! YOU GUYS ARE SO AWESOME!!! $150 WORTH OF THE BLEEDINGEST EDGE VAPE GEAR AROUND!!!!! FOR FREEEE!!!!!!!!

OHmygawd! SO excited! I am going to be SO HAPPY WHEN I HAVE THIS!!!! AND USING IT!! THANK YOU THANK YOU THANK YOU!!!!!
Did you use Internet Explorer for that post?:D
 

Croak

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Right behind you...
I ain't tooted my own horn in a long time, but did I call it, or what?

Just be sure to manage your expectations. As in, expect quite a bit more time than Monday before we get some sort of shipping confirmation. And therefore, expect quite a bit more time before the prize arrives at your door.

Madvapes is not going to be in any particular hurry to get these out the door in one fell swoop, I expect them to package and label them up in dribs and drabs as they get time between their "paying" orders over the coming days (or weeks).
Now here's the kicker, and why you shouldn't get too wound up expecting anything this week: If you scroll down on the link below, you'll see that Smok didn't even have the list finalized until the 16th, so that's the EARLIEST they'd package up the bulk order to ship to the US.

That's only last Wednesday, for those keeping score at home. So I'm not holding my breath waiting for anything this week. I think Madvapes will likely have them around the 30th, best case, and the first week or so of October, worst case. Then they ship them and we're at the mercy of the USPS.

Now, they could surprise me and have shipped the US units via priority freight, shaving some time off the process, and Madvapes may actually have them soon. But, you know, don't hold your breath. :)

Well, Smok did ship the units priority, so that counts as a surprise. Shipping them on the 24th, however, did not surprise me.
 
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