Snails - Response on Threads Part 6
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sorry to say 
it's not only bear's favorite site - i understand the need to route calls but once you give the information it should carry!
us cellular
verizon
dhl
ups
usps
they ALL make you repeat.
and since i usually do not want to spend even more time on the phone i repeat 
it's not only bear's favorite site - i understand the need to route calls but once you give the information it should carry!us cellular
verizon
dhl
ups
usps
they ALL make you repeat.
and since i usually do not want to spend even more time on the phone i repeat
There's a reason for it.sorry to say
us cellular
verizon
dhl
ups
usps
they ALL make you repeat.
ID verification, for example.
Lack of easy integration for another.
Avoiding spammer-callers is another.
Etc.
You do the right thing Tibs.
Maybe someday we'll all understand why it isn't integrated better. But rest assured, the IT departments are not doing it just to tick people off. They really aren't. And anything is possible to fix with enough manpower and resources, so I guess you can just A) pay up or B) repeat info or C) waste-tax-dollars and make them spend extra time on the phone. Your choice.
Fran said ..."It's warm today...no need for a fire."
i'm not so sure, atty
especially, in tracking number cases where it's the devil to repeat all those numbers and the info was just used to route the call
especially, in tracking number cases where it's the devil to repeat all those numbers and the info was just used to route the call
... since i usually do not want to spend even more time on the phone i repeat
Do you go "baaa-a-a" afterward?
I always REFUSE to play the part of a mynah bird. My name is not "Heckel" or "Jeckel" (yes, they
are magpies... I know that). The call today was nothing new for me. In most cases, I have all
the time in the world to make THEM work FOR me... because in most cases THEY are receiving
money from me. I do not dance unless I like the music.
Well... anyway... that should most likely be my ONLY "ACA rant" this year. I'm not aware
of any changes to how subsidies and/or %-of-taxable-income-premiums-after-subsidies are
calculated. Which *should* mean I'll be doing another "nyah nyah nyah
-YOU gubmint"
Happy Dance mid-day on the 16th. Clear the dance floor and strike up the band!
of any changes to how subsidies and/or %-of-taxable-income-premiums-after-subsidies are
calculated. Which *should* mean I'll be doing another "nyah nyah nyah
-YOU gubmint"Happy Dance mid-day on the 16th. Clear the dance floor and strike up the band!
There's a reason for it. Or it wouldn't happen.i'm not so sure, atty
especially, in tracking number cases where it's the devil to repeat all those numbers and the info was just used to route the call
I haven't been in corp IT+phone stuff forever. But, basically, they want the calls to be as quick and helpful as possible, because time = money, so they don't do that stuff for no reason. Particularly since you said EVERYONE is doing it...so it's the norm for some reason. Some are probably better than others. A lot of them are probably just doing ID verification (and recording the call). Particularly with health insurance stuff.
Meh.
Thank you for reading between the lines.Fran said ..."It's warm today...no need for a fire."
lol, geoff is braying already!
all kittens have assembled in the breezeway - no respect for clocks around here
all kittens have assembled in the breezeway - no respect for clocks around here
at least the rain has stopped and the rest of the week looks promising
better start toward geoff - that donkey is upset!
better start toward geoff - that donkey is upset!
and btw @Katmar - we were not alone in our misery this am a few found their way to 'site feedback and help''
https://www.e-cigarette-forum.com/f...ing-white-background-toolbars-missing.710714/
a few found their way to 'site feedback and help''https://www.e-cigarette-forum.com/f...ing-white-background-toolbars-missing.710714/
Have I mentioned that I hate this time change. The sun has gone down already and temp is dropping.
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