Thanks! Until I hear back from evolv that is sorta on hold. Brandon has a fair amount on his plate right now so I've been trying not to bug him too much.
Steam Monkey... Vaporizers for Steam Powered Humans!
- Thread starter Lance_Wallen
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Thanks! Until I hear back from evolv that is sorta on hold. Brandon has a fair amount on his plate right now so I've been trying not to bug him too much.
Morning Lance, Cap'n Cloudius, and the rest of the troop.
Hey Lance, any updates on the shipping? Still on track for a late week opening?
Hey Lance, any updates on the shipping? Still on track for a late week opening?
It's hard to decipher DHL updates but it looks like it's either on the way to the airport or on a plane towards customs (the Zmax kits)
My mesh is running a little behind but that might just mean I have to hold the aga-Ts back a few days after the grand opening. It wasn't on my initial launch list anyway
I don't have enough mesh in my personal stores to handle orders with wicking material
My mesh is running a little behind but that might just mean I have to hold the aga-Ts back a few days after the grand opening. It wasn't on my initial launch list anyway
I don't have enough mesh in my personal stores to handle orders with wicking material
Ok, I promised an update regarding the way I'll handle warranty.
On my store I specifically only mention DOAs an the return policy for those. The reason being, I can deal with my supplier to get those dealt with easily so long as I know quick enough, etc.
I left a warranty off the site for a couple of specific reasons. 1. To protect myself and my business legally and 2. to protect the customers from being held to a specific set of terms. The protect myself should be pretty obvious. I wrote up a number of different warranty options and ran them through my lawyer and theres just no way to write a functional warranty that doesn't open me up to a large variety of potential legal actions.
Leaving it off though means I can handle each case personally and handle it in the best interests of the customer. If I said "All defective items will be replaced" maybe you decided you didn't like that product anymore and don't want it replaced, you want 'other' stuff I sell... I can give you store credit because I'm not locked into any form of contract. Say you just want a refund... I can do that.
People will read a warranty and see all the crap I'd have to add to be legally viable and say "This warranty sucks!" and lets face it, warranties do suck. They're mostly pointless and when held to the letter, they're not useful to the business nor the consumer.
My plan is to handle you each like I would handle my friends and family, as I've stated numerous times, I want to get people vaping and keep them vaping.
Regarding the zmax specifically... It is my "top end" device on the store right now and if another device that I feel more strongly about appears on the market it might get replaced. If the device fails prematurely I will take care of you. If it's DOA (hopefully not!) I will take care of you. If you abuse the product and it does... hell, I'll probably just educate you on proper use and then take care of you Like I said, I want you guys vaping and I want you to recommend me to your friends/family/hobo you saw with a smart phone and a cigarette. So I'm gonna do everything in my power to take care of you and specifically YOU based on the situation.
I've got multiple outlets for people to get in touch with me, between the phone number/address/contact us on the store, to my blog, facebook, here on ECF, and on ECF live chat. Hopefully we don't have many situations where warranty issues even get asked, but let's be honest... it is still a mass produced item and sometimes things will slip through. Just know I'll do what I can to make your situation right as fast as possible.
On my store I specifically only mention DOAs an the return policy for those. The reason being, I can deal with my supplier to get those dealt with easily so long as I know quick enough, etc.
I left a warranty off the site for a couple of specific reasons. 1. To protect myself and my business legally and 2. to protect the customers from being held to a specific set of terms. The protect myself should be pretty obvious. I wrote up a number of different warranty options and ran them through my lawyer and theres just no way to write a functional warranty that doesn't open me up to a large variety of potential legal actions.
Leaving it off though means I can handle each case personally and handle it in the best interests of the customer. If I said "All defective items will be replaced" maybe you decided you didn't like that product anymore and don't want it replaced, you want 'other' stuff I sell... I can give you store credit because I'm not locked into any form of contract. Say you just want a refund... I can do that.
People will read a warranty and see all the crap I'd have to add to be legally viable and say "This warranty sucks!" and lets face it, warranties do suck. They're mostly pointless and when held to the letter, they're not useful to the business nor the consumer.
My plan is to handle you each like I would handle my friends and family, as I've stated numerous times, I want to get people vaping and keep them vaping.
Regarding the zmax specifically... It is my "top end" device on the store right now and if another device that I feel more strongly about appears on the market it might get replaced. If the device fails prematurely I will take care of you. If it's DOA (hopefully not!) I will take care of you. If you abuse the product and it does... hell, I'll probably just educate you on proper use and then take care of you
Like I said, I want you guys vaping and I want you to recommend me to your friends/family/hobo you saw with a smart phone and a cigarette. So I'm gonna do everything in my power to take care of you and specifically YOU based on the situation. I've got multiple outlets for people to get in touch with me, between the phone number/address/contact us on the store, to my blog, facebook, here on ECF, and on ECF live chat. Hopefully we don't have many situations where warranty issues even get asked, but let's be honest... it is still a mass produced item and sometimes things will slip through. Just know I'll do what I can to make your situation right as fast as possible.
Thanks Lance. Thats more than I would expect from most.
That's why I plan on buying from you...someone who cares.
That's why I plan on buying from you...someone who cares.
Thank you, and hopefully I get a chance to back up all the crap I've been sayin soon and actually OPEN. Right now I know this is all just talk, I really hope you guys see what I'm made of in the near future.
Holy crap...
I musta caught a wave on the shipping cause they are in the united states, they might get delivered as early as tomorrow.... I'm still not holding my breath but they are officially stateside and we're that much closer to the opening. Keep your eyes peeled here for a launch date soon!
I musta caught a wave on the shipping cause they are in the united states, they might get delivered as early as tomorrow.... I'm still not holding my breath but they are officially stateside and we're that much closer to the opening. Keep your eyes peeled here for a launch date soon!
The kits are out for delivery. Depending on how fast they show up, I might be launching tomorrow... keep an eye out.
Ok ladies and gentlemen, the store will be going offline sometime today. I will be sending out the coupon code to our lucky Name That Monkey contest winners shortly and I will be announcing the grand opening date sometime today. There will be a new thread specifically for the grand opening announcement but I will mention it here as well and link the other thread, so keep your eyes out for more monkey madness!
While the store is offline I will be adding stock, triple checking weights and what not for shipping calculation, etc. As soon as the store is back online, this starts the official '24 hour period' for the initial coupon code winners. Following that 24 hour period I will announce the coupon code in the grand opening thread and all my other various outlets that you may have found.
Depending on volume of orders, shipping may take up to 24 hours to process (I'm just one man), if things aren't to crazy anything that gets ordered should be in the mailbox the next day.
I use USPS so if you buy something late on saturday, it obviously won't hit the mailman until monday. Thanks for hanging out with me and being patient for my launch. I wanted to launch right here on ECF because it has been such a huge resource for me and I wanted to give a little something back if I could.
Today will be a busy day!
While the store is offline I will be adding stock, triple checking weights and what not for shipping calculation, etc. As soon as the store is back online, this starts the official '24 hour period' for the initial coupon code winners. Following that 24 hour period I will announce the coupon code in the grand opening thread and all my other various outlets that you may have found.
Depending on volume of orders, shipping may take up to 24 hours to process (I'm just one man), if things aren't to crazy anything that gets ordered should be in the mailbox the next day.
I use USPS so if you buy something late on saturday, it obviously won't hit the mailman until monday. Thanks for hanging out with me and being patient for my launch. I wanted to launch right here on ECF because it has been such a huge resource for me and I wanted to give a little something back if I could.
Today will be a busy day!
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A warning... I've mentioned it before but I am launching with very limited stock (under 100 units of almost everything) because I'm building this out of pocket. I'm not sure how fast things will go. The second I have funds back from sales I will be placing follow up orders with my vendors but there is a possibility for things to go out of stock. I apologize for that, I will be dumping 100% of sales back into stock orders until I catch up with demand if I happen to fall behind. I will, as always, communicate openly about orders, stock issues, etc.
AHA!
My Zmax Kits are here. Time for an inventory and QC check and then I'll take the store offline to prepare for launch.
My Zmax Kits are here. Time for an inventory and QC check and then I'll take the store offline to prepare for launch.
the zmax is purdy...
I took one out of the box for to have all to myself
I'm testing it on various products: here's my 10 minute take aways.
Finish: Nice, it's chrome looking, couldn't find any blemishes at first glance, banged on it a bit with my rings to see if it'd scratch and it didnt. (not sayin it wont over time), does attract finger prints.
Fit: I've put the generic blue IMRs that come with it in there, the panasonic flat tops that I sell and my personal AW IMRs (all 18650), they all fit and work. The 510 thread up top is nice and snug, no wiggling.
Function: the menu on this thing is PRETTY. Like... best menu I've seen on a device to date (note: I havn't seen all devices) the OLED is crisp and easy to read. The button is clicky and nicely sized for easy pokin. I immediately put it in variable wattage mode and started running it through my various devices. I've got the aga-T at 1.5ohm, mini vivi nova at 2.8, regular vivi nova at 1.8, boge carto at 3.0, Cobra RBA at 1.7. The hit across the board was consistant with the way those devices hit.
It looks great with the vivi or the aga-T on it. I knew it was going to be a good device but it's actually alot more attractive than I expected. It has a deeep drip well around the 510 connector which I assume is to accomodate the skirt on "Ego" threaded items. It doesn't appear to have the actual ego thread though so I'll have to update my listing. (something lost in translation with the chinese I'm sure)
I took one out of the box for to have all to myself
I'm testing it on various products: here's my 10 minute take aways.
Finish: Nice, it's chrome looking, couldn't find any blemishes at first glance, banged on it a bit with my rings to see if it'd scratch and it didnt. (not sayin it wont over time), does attract finger prints.
Fit: I've put the generic blue IMRs that come with it in there, the panasonic flat tops that I sell and my personal AW IMRs (all 18650), they all fit and work. The 510 thread up top is nice and snug, no wiggling.
Function: the menu on this thing is PRETTY. Like... best menu I've seen on a device to date (note: I havn't seen all devices) the OLED is crisp and easy to read. The button is clicky and nicely sized for easy pokin. I immediately put it in variable wattage mode and started running it through my various devices. I've got the aga-T at 1.5ohm, mini vivi nova at 2.8, regular vivi nova at 1.8, boge carto at 3.0, Cobra RBA at 1.7. The hit across the board was consistant with the way those devices hit.
It looks great with the vivi or the aga-T on it. I knew it was going to be a good device but it's actually alot more attractive than I expected. It has a deeep drip well around the 510 connector which I assume is to accomodate the skirt on "Ego" threaded items. It doesn't appear to have the actual ego thread though so I'll have to update my listing. (something lost in translation with the chinese I'm sure)
Yes, I will post the time in advance. I'm going to see how fast I can take care of a few things, but I might open this evening if I can get all my stuff sorted.
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