I just don't understand why a lot of those people just didn't send theirs in for a exchange. It seems they just wanted to complain about it and not do anything about it.
Yep there is a lot of off topic discussion in most threads such as the Facebook stuff here. One man's "garbage" may be another's "information", such as paint issues or magnets falling off, inaccurate wattage, and etc. Some folks base their buying decisions on what they read in forums and when discussion about possible issues is suppressed the consumer is not given an objective view but a view "through rose-colored glasses" as previously stated.
Customers with issues should definitely send them back for exchange. Consumers, I think, should also communicate with manufacturers when there are issues.
I think it would better serve everybody if threads like this one would also report issues directly to the manufacturer (no matter which one Yihi, HCigar, joyetech, etc.) and ask them to fix them rather than dismissing them off-hand and telling posters to contact the manufacturer instead of posting about them.
Just my opinion....