I believe I qualified this by my first statement "Can you guys describe what you go through business wise (without giving away any secrets)...
I live an hour away.... from a distribution point, as I was informed.
I ask these questions out of curiosity, not malice. I find your response to be far more 'over the top' than my basic questions about a business that I didn't know existed a month ago.
I don't know what V4L goes through or has to deal with in looking for products, ordering or issues with suppliers. I'm simply curious and I see more than enough posts of people asking when a specific product will be available to want to ask the questions as to why some products seem difficult to get and what they go through to get them.
Please don't jump on my ... for asking more about a company I like and spend a good buck with or for asking for a perspective that I do not have.
I am still fairly new here (about a month), and like cbabbman, had not heard of V4L, or really any of the e cig companies on this messageboard. When I initially read his query, I did not sense any malice. This is a messageboard where e cigs consumers come on here to discuss e cigs, and specifically about V4L.
I do think V4L is a great company, with fantastic customer service, and I can not compare them to any other e cig company because I have not purchased from anyone else.
I do have to say that on my first order, my PCC was defective, then also in my very second order my bat stopped working. V4L was quick to take care of me and send me out new products. Today, I received my third order, which was all juice and carts. Although, I am and will continue to be a loyal customer, I do wonder if my bat in my fourth order will be defective as well. I wonder if all e cig companies have these issues. I understand, these products are mass-produced, but I do wonder what kind of Quality Assurance testing is going on. As I said, I am totally new to the e cig industry, so maybe this is a normal thing. I do wonder these same type of things with other consumer products that we own. Like why do all my Kenmore refrigerator ice machines break down so easily? I suppose with any mass produced item, there will always be problems.
Now the question with products not being available, I am also curious as why this is. As consumers we do have the right to be curious about this.
I also see that there is a sense of family closeness with many of the members here, which is great and with so many members here with different perspectives and opinions, it is natural that sometimes there is a likelihood that someone will get offended.
As far, as having an opinion and saying what is on one's mind, whether tacky or not, I feel to each their own. You can be offended and that's ok. If you want to say what is on your mind, without censor, you should expect that you will offend someone, but that's ok to.
I'm going to stop here for the moment because my thumb is getting tired from typing on my iPhone. Lol!
Oh, one more thing, since I am a reference librarian, I do have access to many business databases that the public is not privy to. This convo has made me curious. I think I will have do some research on them. Only because I have a natural inclination to conduct research, as a librarian.
Ok, now my thumb is starting to hurt!
