Sallie, it sounds like your phid might have a loose connection inside. I'm not sure of their innards (don't have one) but if there are tubes, check to make sure they are all connected and not kinked.
I'll put it down. Use the cake in it to fill a carto and try with a new flavor tomorrow.Aha, gotcha.Bamrz... The phid has a different kind of feed method. It's just a filler needle that sticks up into the atty or carto. You have to invert the phid while you're pressing the button and do a reverse drip. I guess I am dripping too much and so when I turn it right side up all the extra is dripping back into the phid.
Maybe it's just because we're atty challenged Ben.
I'm having squonking issues. I think I will go back and re-read the directions. When all else fail...