The FastTech Thread for All FastTech Posts (Part 2)
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I received my FT pkg a few days ago. Strangely, I'm mostly excited about a carry case I got. I'm a container junkie.
It's 6" x 8 1/2' and 1 1/2' deep. So, it'll fit in any decent sized purse.
It's 6" x 8 1/2' and 1 1/2' deep. So, it'll fit in any decent sized purse.
Wow. I didn't realize VB's sale was on. They have awesome sales. Oh dang ....
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Just got that one in a couple days ago. Its a lot of parts but incredible quality. Slightly long throw, but very smooth.
Everythings on order. I haven't bought anything for months. I still have to wait for it. I just looked at the sales tab at FT. That's rabbit hole if I ever saw one.
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Finally ripped by FT. I ordered 3 isticks and expected the 20% discount. I should have placed 3 separate orders. Heres the reply to my ticket.
Message I sent:
I ordered 3 ea of item 3270300 with the 20% discount coupon. It appears that I only received the discount on 1 of the 3 items ( Item price is $14.35 ea for a total of $43.05 20% discount is $8.61 actual discount was $2.46) Please check on this. Thank You.
FT reply:
Since there are 3 pieces 3270300 in this order, so there is bulk discount generated.
One item can only apply one type discount and bulk discount override coupon code discount.
Message I sent:
I ordered 3 ea of item 3270300 with the 20% discount coupon. It appears that I only received the discount on 1 of the 3 items ( Item price is $14.35 ea for a total of $43.05 20% discount is $8.61 actual discount was $2.46) Please check on this. Thank You.
FT reply:
Since there are 3 pieces 3270300 in this order, so there is bulk discount generated.
One item can only apply one type discount and bulk discount override coupon code discount.
That's slimy.
Luckily my current orders are all quantity 1 of each item except Aspire coils which are not discountable.
@searcher That's standard policy at FT, you should have ordered two, and one as a separate order. You discount, either bulk or coupon, is also displayed when ordering, so you could have known this.
Blaming a vendor for not paying attention to purchase.
Several of us noticed the override - and yes, one discount is common practice.
Agree, you should have made 3 purchases, or more simply one purchase of 2 and a separate for the third.
Now you know and you can get them next time
For all the LMSs on here I did pay attention to the invoice, hence the ticket I filled immediately. In the years I have been dealing with FT, pretty much on a monthly basis, any and every problem I have had with them has been quickly and fairly rectified. I had no problem completing the transaction and filing a ticket for reimbursement. To me it was a computer glitch that caused it and the right thing to have been done was for FT to have honored their discount that they offered.
So you've been ripped by a computer glitch then, not by FT. Without that "computer glitch" you would have checked your discounts before hitting the secure checkout button? I'm not going to argue about this any further, especially not with people using terms like "LMSs", since i'm pretty sure they will beat me at this level.
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Having been a internet business and 23 yr.s in Retail.......Agree to disagree.
This is where I exit again.................wondering why I even stop by.
Never assume. I find it odd that FT doesn't default to the largest discount when it has 2 codes and needs to pick one, but it doesn't and never has. A number of people split orders to avoid that multiple item discount, which in the end may cost FT more in shipping. The subject has been covered frequently. RMBUST is a larger discount than the multiple disc which makes buying coils a pita. I did discover that asking for a bulk discount for ten items or so, does pay off.
My orders are still in stocking. I'm not too surprised. I ordered a bunch of stuff that FT always seems out of. I was hoping there'd be a line of fresh supply trucks after CNY. Guess that didn't happen.
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Has anyone tried to purchase Aspire (Triton Mini) coils and pay with PayPal? It seems that FT only accepts BitCoin when ordering any Aspire product???
Seems like I've read that, Dinger, but I don't use them. Seems a couple makers are affected that way.
The usual process seems to be to order something else coming to the same amount then immediately cancel, then apply the credit.
The usual process seems to be to order something else coming to the same amount then immediately cancel, then apply the credit.
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