The FastTech Thread for All FastTech Posts (Part 2)

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Burnie

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Not sure what's up with FT computer. This morning I ordered 5 items, all "in stock" or "ships next day", but once order completes, 1 has an ETA of 9/7 and 2 have an ETA of 9/8, but they are supposed to ship on 9/6. I went back to each item and they all still said "in stock" or "ships next day", color me confused. :confused::confused::confused:
Well I'm still confused by their computer, all 5 items shipped today (or at least there is a picture of the package with my address on it and a tracking number :facepalm:). So the ETA's meant nothing, and it shipped a day early. It is coming Singapore Post due to one item with an internal battery, so it will be the end of the month at least before i get it. :( In the past Singapore Post tended to add a week compared to USPS e-packet, but I only had 2 options, the other was PostNL, which I have never used. Anyone in the US ever use PostNL?
 

Nailz

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    Well I'm still confused by their computer, all 5 items shipped today (or at least there is a picture of the package with my address on it and a tracking number :facepalm:). So the ETA's meant nothing, and it shipped a day early. It is coming Singapore Post due to one item with an internal battery, so it will be the end of the month at least before i get it. :( In the past Singapore Post tended to add a week compared to USPS e-packet, but I only had 2 options, the other was PostNL, which I have never used. Anyone in the US ever use PostNL?

    Guy at my work used PostNL by accident on 2 orders, 1 came within 10 days, the other he is still waiting on and been 3 weeks since it shipped.
     

    Burnie

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    Guy at my work used PostNL by accident on 2 orders, 1 came within 10 days, the other he is still waiting on and been 3 weeks since it shipped.
    Sounds like luck of the draw on them. Really don't matter as I don't order e-liquid from FT at all, and very very seldom order something with an internal battery. I just wanted to try one of the Eleaf iCare's, looks interesting and for less than $14 I'm curious as to the vape and if I can rebuild the coils. I normally don't order new stuff until there is a lot of reviews, but this one sucked me in. :facepalm:
     

    r77r7r

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    Sounds like luck of the draw on them. Really don't matter as I don't order e-liquid from FT at all, and very very seldom order something with an internal battery. I just wanted to try one of the Eleaf iCare's, looks interesting and for less than $14 I'm curious as to the vape and if I can rebuild the coils. I normally don't order new stuff until there is a lot of reviews, but this one sucked me in. :facepalm:

    It would be impressive to rebuild these coils, lol. About the size of a tic-tac, looking @ mine.

    Alright, I'm ready to start using FT as my supplier now that the age verification choices made by my usual US suppliers have made things difficult.

    Is there a post that covers the new ordering process, now that things have changed? Gift cards now??

    TY
     
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    champions

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    It would be impressive to rebuild these coils, lol. About the size of a tic-tac, looking @ mine.

    Alright, I'm ready to start using FT as my supplier now that the age verification choices made by my usual US suppliers have made things difficult.

    Is there a post that covers the new ordering process, now that things have changed? Gift cards now??

    TY
    You can load your gift card to Paypal and pay that way. That's what I do.
     
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    Burnie

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    Is there a post that covers the new ordering process, now that things have changed?
    Nothing has changed that I am aware of at FT due to the FDA, it seems the same as it has been for years. As far as I know there is no age verification, you can pay with PayPal (which I use), CC, and bitcoin. The only thing is shipping e-liquid and batteries, very limited choice, if any at all. With the internal battery device I just ordered there was only Singapore Post or PostNL as shipping options. I tried to order loose batteries a couple of months ago, they took my order, but then I got an email that they could not ship them with any carrier at the time, so they gave me a refund and shipped the remainder of the order. If I have an option, I select USPS e-Packet, I seem to get the best time with it. YMMV
     

    BreSha6869

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    For the first time after many orders and support issues, I am very unimpressed with FT.

    I recieved a $12 mod that has the logos put on upside down. Due to the threading, it can't just be flipped. I wanted to return it or swap it out as it looks idiotic. I sent clear pics and after more than 2 days, I recieved a response from Fasttech. They want a video showing the defect but don't have video capabilities so are asking me to upload a video to YouTube and send them the link.... for a $12 item.

    I responded that this ain't gonna happen and will see their response.

    Anyone else recieve moronic requests like this from FT support. Usually they are pretty good.
     
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    3mg Meniere

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    Anyone else recieve moronic requests like this from FT support. Usually they are pretty good.
    I think they think all Americans are rich and have every technology available at the snap of a finger.
     

    r77r7r

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    For the first time after many orders and support issues, I am very unimpressed with FT.

    I recieved a $12 mod that has the logos put on upside down. Due to the threading, it can't just be flipped. I wanted to return it or swap it out as it looks idiotic. I sent clear pics and after more than 2 days, I recieved a response from Fasttech. They want a video showing the defect but don't have video capabilities so are asking me to upload a video to YouTube and send them the link.... for a $12 item.

    I responded that this ain't gonna happen and will see their response.

    Anyone else receive moronic requests like this from FT support. Usually they are pretty good.

    Not sure that's only FT. I have had requests for vids and screenshots for some things. I think it's a way to blow us off. I just reply "no".
     

    BreSha6869

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    Not sure that's only FT. I have had requests for vids and screenshots for some things. I think it's a way to blow us off. I just reply "no".
    And that's fine. If they want me to buy elsewhere over a $12 mod, I'm good with that. They can see I have spent almost $1000 with them this year, so if they want to blow me off, it's not going to upset me.

    Just funny to me that they want a video but don't have the capability to accept one. Who the hell would actually bother to put in the effort to record and post a video to YouTube for a $12 item? Unreasonable.

    Here is a pic of likely the last item I ever buy from Fasttech....
     

    3mg Meniere

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    r77r7r

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    View attachment 596693 View attachment 596691
    And that's fine. If they want me to buy elsewhere over a $12 mod, I'm good with that. They can see I have spent almost $1000 with them this year, so if they want to blow me off, it's not going to upset me.

    Just funny to me that they want a video but don't have the capability to accept one. Who the hell would actually bother to put in the effort to record and post a video to YouTube for a $12 item? Unreasonable.

    Here is a pic of likely the last item I ever buy from Fasttech....

    Just send those photos and get a free replacement?
     

    BreSha6869

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    rosesense

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    I did and they are still asking for a YouTube video. Not sure why they just don't send a replacement or offer me a couple of bucks like usual...
    Tell them, you are sorry but don't have the capabilities to record a video and the pictures will have to suffice. :|

    I think they will make it right, at least I hope so.
     

    Dre Sappe

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    Hey buddies. I used to be a regular on this thread, but I can't remember my old login... it's been over a year since I've made a FT order! I'm still using the last two things I bought, exclusively, and they still work great!
    Too bad the marquis RDA is no longer there, but for anyone who wants a mech mod that just works, and continues to work for a long time, check out this SIMPL $9.54 SMPL Styled 18650 Mechanical Mod - stainless steel + brass at FastTech - Worldwide Free Shipping
    The threads and even the spring is still going strong. I highly recommend for someone who wants something durable and long term.
     
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    HazyShades

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    I'm sorry, but I don't see a problem. It still works, and anyone seeing you use it will not notice that defect. Ever see a a double-stamped penny? What Are Doubled Die Coins? | The U.S. Coin Guide Some are valuable. Think of your grandchildren.
    That's a very pretty mech. But somehow I can't see it becoming valuable enough
    to make me worry about my grandchildren's inheritance.

    In 2015 I had FT demand pics of the defective Vamo 10 I bought from them.
    I sent them about 20 pics. All in front of a bunch of stuff I bought from them.
    I didn't really mind though it was hard to demonstrate the problem in pics.
    But I think asking for video for an upside down logo is ridiculous.
     
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