The GG recall

[Kendra]

Well, I saw no comments can be made in the recall sticky note. I haven't been on here in quite a while, but I'm pretty peeved about the $12 charge. That doesn't seem fair AT ALL since it also costs quite a bit to send it back with proof of shipping. Sure, we can send it out with no proof, but you're talking about sending it to Greece, and I've actually had problems sending to Greece, Turkey and Italy when I don't use express mail.

So, if it's lost, I'm out of the entire cost of the GG. Express mail is something like $25. So, that and the $12 euro charge is a bit steep for yet another issue that was promised never to have occur.

I have found that the GG is now blowing out my atomizers when I'm using the 6 volt and I've switched right now to the janty stick. The other day I used my GG again, and it was great until my two atomizers died when my atomizers seemed to stay on and blow out. It happened so quickly, that i'm not sure what happened. So, with the next atomizers, I had to unscrew them after I dragged on it, and then I just gave it up.

Those are the 801 atomizers, btw.

This is really disappointing. I know that this is a major expense for you, but this additional charge is wrong, imo.

I know you have an exclusive group of fans on this subforum, so I expect that not many people will agree with me outright. But, I've already had problems with my GG and sent it back previously. You should be covering the charges, not me.

EDITED TO ADD: If you delete my post, imeo, I will post on the main forum and I will keep posting. I will also blog it. Please do not remove my post.

 

[LuckySevens4U]

I agree with you, Kendra. Why don't you just ask for a refund then. You didn't get what you were promised regarding such an invincible product. I would never vape 6 V and risk attys, personally. IMO those costs are ridiculous after what you paid for the thing in the first place.

 

[Kendra]

You've always said that any repairs would be an easy fix. Why not send out the missing part at your expense with some printed out directions. THere's no wiring. .. if you assemble most of the button, we should all be able to figure it out on our end with directions and maybe some pictures posted and video. This sounds much more reasonable than your suggest/request.

 

[Kendra]

I agree with you, Kendra. Why don't you just ask for a refund then. You didn't get what you were promised regarding such an invincible product. I would never vape 6 V and risk attys, personally. IMO those costs are ridiculous after what you paid for the thing in the first place.

You know what? I would. . . except I'd still have to pay to return it. I'd much rather he send out a repair kit at his expense. I just want it so that at some time in the future, I'll have it when I want to use it. It's really solidly made and worked really well for a while.

 

[breakfastchef]

Good points, Kendra. I think it is certainly right to expect the kind of service you were led to believe you would receive.

 

[Stormynights]

The hole where the switch goes has to be threaded so the new button can be screwed in. I asked this myself.

 

[Stormynights]

In defense of the small business owner a recall could possibly put them out of business. These aren't made in a large factory by a large corporation.

 

[Mufftrix]

Buy a SD (please flame me ha-ha!)

 

[Kendra]

In defense of the small business owner a recall could possibly put them out of business. These aren't made in a large factory by a large corporation.

This is absolutely true, stormynights. But, I never would have bought it with this additional charges. There is no way I would have paid $25 USD and $12 Euro more than it was originally advertised for.

You know, I've had problems with the Janty stick, too, and both Jeff and Ethan are remarkable. . . they sent me new ones out and asked that I sent my broken one back after I received the new ones. That's customer service. And, I did send it back, too.

I had problems with my SD, too, but Trog took care of that perfectly, too. He didn't charge me for fixes even though it needed fixes because of ME!

This fix is not my fault .. . this is Imeo's fault. This cost should be absorbed on his end. Not mine. I don't think this is worth the additional cost it will now total. It was worth what I originally paid (until it stopped working). It isn't worth what it will cost after I pay more for it and consider my burned out atomizer charges.

 

[LuckySevens4U]

Kendra has a SD and a JS.

 

[LuckySevens4U]

I agree with you, Kendra.

 

[Stormynights]

I am choosing to not send mine back. I am going to put a clear finish on it myself. This will take care of the safety issue.

 

[Kendra]

I am choosing to not send mine back. I am going to put a clear finish on it myself. This will take care of the safety issue.

Please link this. . . I am responding because of an email received. I did not read through everything on this subforum. I did check the sticky, but that's it. What clear finish repair is there?

Still, he's wrong, and I would never order from him again. I haven't been on here, but I really wish I would have ordered the prodigy.

Edited to add. . . I only ordered from him because he promised this was solid, would never break, and was superior to every other e-cig out there. That's just not true, by the way. This has had more serious problems than the other e-cigs I've had. . . and this new problem is an actual safety hazard.

I only bought because of his promise of perfection. I certainly didn't buy because of his charming personality. . . .I found that really obnoxious, actually, and I found all the overt sexual stuff on here really annoying and completely bizarre. I just wanted a perfect e-cig and an easy transaction.

 

[Stormynights]

Dont paint the button because it will not go up and down just paint the case. There is a lacquer for aluminium trasparent. Pick this in spray and paint. The colour will not change, so there will be no diference at all. Ask a store near you, it will have it for sure, its a common spray for aluminium
This is the instructions I got so I would be safe without having to send mine back.

 

[Kendra]

Dont paint the button because it will not go up and down just paint the case. There is a lacquer for aluminium trasparent. Pick this in spray and paint. The colour will not change, so there will be no diference at all. Ask a store near you, it will have it for sure, its a common spray for aluminium
This is the instructions I got so I would be safe without having to send mine back.

This is confusing for me. Is there a link?

 

[breakfastchef]

Kendra: What specific problem are you having? Stormynights is talking about a band-aid fix that relates to the atomizer firing off if the body of the GG and the button come in contact with metal simultaneously; like a metal table or loose change in a pocket.

 

[Stormynights]

This is confusing for me. Is there a link?

I just copied and pasted a PM. There isn't a link.

 

[Kendra]

Kendra: What specific problem are you having? Stormynights is talking about a band-aid fix that relates to the atomizer firing off if the body of the GG and the button come in contact with metal simultaneously; like a metal table or loose change in a pocket.

I think I am having the problem my email was talking about. It has turned on when I'm not using it and burned out my atomizer. The last time I used it, it remained on after I vaped . . my atomizer remained on (using the adapter). It burned out. So, I switched and it stayed on again. . . and burned out. I made sure all the connections were clean and it started doing it again, but I immediately unscrewed it.

My email explains the recall in a way that sounds as if this is a symptom of what he's referring to. I just don't think this is the 'mechanical miracle' Imeo seems to think it is.

 

[Kendra]

I just copied and pasted a PM. There isn't a link.

Stormy, where did you paste it to? I mean, can you copy and paste again? I just have no idea what you're even talking about.

 

[Stormynights]

Stormy, where did you paste it to? I mean, can you copy and paste again? I just have no idea what you're even talking about.

Dont paint the button because it will not go up and down just paint the case. There is a lacquer for aluminium trasparent. Pick this in spray and paint. The colour will not change, so there will be no diference at all. Ask a store near you, it will have it for sure, its a common spray for aluminium