Dear,
Thank you for contacting PayPal with your concerns. My name is Ronald and I am happy to assist you further.
We are dealing with an unusually large number of email enquiries at the moment. Please be assured that your business matters with us and we are working as hard as possible to address all of your concerns promptly. We appreciate your patience regarding this matter.
I understand that you are enquiring about sending payments to China. I sincerely apologise for any inconvenience this may have caused you. Allow me to help and provide you with the best possible solution.
upon careful review of your account, I can see here that you wish to send payment using Ctopay. Please be advice that, as long as it bear the visa or mastercard logo on the card it will do. You have other funding to choose from.
On the final page in the Send Money process you can verify and confirm yourpayment information before it is sent. The following information can be viewed before you send your payment:
1. Payment Details
This is the information about the member to whom you are sending payment, the PayPal member's user status, type of payment (Service, eBay Items, Auction Goods, Goods), amount of payment and the total of the payment being sent
2. Source of Funds
This section states how the payment is being funded and the last four digits of the bank account or credit card being used to fund the payment. This section also includes a blue link titled 'Change' or 'More Funding Options'.
· This link allows the PayPal member initiating the payment to choose a different funding method. PLEASE NOTE: If the payment details pageis edited, the funding source will return to the default method of payment
· Your credit card will only be available if your PayPal balance will not cover the entire payment
· Please note that once a payment has been sent, it is not possible to alter the method of funding. You can view the funding method ofpayments sent by viewing the 'Transactions Details' page of the transaction
3. Delivery Information
This section includes the address to which the PayPal member has chosen to send the purchase.
I hope I was able to address your concern accordingly. It has been a great experience to serve an outstanding client like you. I really do appreciate your patience and understanding.
We highly value the trust customers like you place on us. Rest assured that we always give our best to provide you with excellent, secured services. Please feel free to email us back if you need further assistance and enquiries. We look forward to doing business with you again. Thank you for your time and patience on this matter.
Your cooperation with our system will greatly be appreciated
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely, Ronald
PayPal European Services
PayPal, an eBay Company
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