TO Admins: Site Very slow with 404 and 505 errors

[janieT]

Not sure where to post this, I see the previous one had been closed. The site lag time is very poor and a lot of us on our forum (Copper Creek) have been getting the 505 errors and 404 errors. This evening, I couldn't even get from one page to another without a 2-3 minute lag time.

Thanks for any help you can give us!!!

 

[wingscup]

Yes, it's been absolutely terrible lately. Had a horrible time loading pages yesterday and today. Please fix this!

 

[Katya]

Same here. Sometimes it takes me up to two minutes to refresh a page--and sometimes it just freezes up. I have to log out and come back on to get things to move again. I'm getting Errors and notifications that ECF is not responding.

IE9 is the slowest, switched to Google Chrome, not much faster. Safari on iPad also slow.

 

[tiburonfirst]

it is barely 7 am eastern, 1100 users online, half of them guests

and ff 14 has returned 2 504 errors already ................
this small thread has still not loaded completely, ff circle keeps spinning while i'm typing this post

 

[FranC]

I'm on Chrome and having the same problems.

 

[priorities]

Ditto on everything above....'slow refresh'...'errors'.........whiteouts..'goes no where.just on keep on'rolling'......so slow....so so so slow..* Would be fantastic if something could be done to help...we would appreciate it VERY much..to say the least...thank you in advance for any help you can give us......*

edit...went to a thread from here..and it's still refreshing as I type this...*

 

[DaveP]

I'm sure that the problem is associated with an over-leased contracted server farm in the U.S. rather than the UK server. ECF didn't do that, someone else did.

 

[AG51]

Yesterday was HORRIBLE !! 5 - 6 - and 7 Time Outs 504's in a row before ecf would come back ! Looks like today will be no different as it's starting again

 

[BlueSnake]

There is something still causing errors. Last report said it should be fixed shortly, but nothing. It's painful to come here with my iPad because the page keeps going from full size to thin. This is the only place I visit that this happens. Something got messed up about a week ago and has not been fixed yet.

 

[Ratman]

Ditto, thought maybe it was extra traffic/refresh requests yesterday from some sale threads but this morning is even worse. 1-2 min load times on Chrome.

 

[Liscab]

This morning I am affected too

 

[frankie1]

I too am having problems. I use Chrome...no problems with other websites so definitely not my computer. Site is very slow and getting 504's. Several this morning already. Please help!

 

[The Wiz]

Yeah! What's up with this place lately?

Wiz!

 

[Liscab]

it is fine now for me

 

[tiburonfirst]

i agree - a noticeable improvement!

please, let it last!

 

[tiburonfirst]

btw it did not last. it is still better than what it was but that almost instantaneous opening of a requested page is gone ....
in case anybody checks in here - the perfect time for me was just about 1 pm eastern

 

[AG51]

btw it did not last. it is still better than what it was but that almost instantaneous opening of a requested page is gone ....
in case anybody checks in here - the perfect time for me was just about 1 pm eastern

I didn't have a 'perfect' time....still bad

 

[Oliver]

Hi all,

Many apologies for the latest performance issues - we have located the issue and are actively resolving it. I'm not fully cognizant of the issues, but it relates to some upgrades that the host have carried out that have negatively affected us.

Please do continue to report any slow downs - we do read these threads, and it gives us a very good heads up. I'll report back when I know more.

 

[frankie1]

Thank you for updating us! I was about to give up ...... would hate to have to find another home

 

[magneticat]

Hello people, it is important to understand the cause of the problem that we report the precise errors we are getting; for 404 errors, in particular, it would be useful to have the URL of the page that you were trying to access.

We are looking into the problem, in any case.