Unofficial new site bug reports

[n00b]

I truly HATE those fake pictures - it's obvious and it makes the company seem like they are trying to pull a fast one to the average consumer. It seriously makes a company look like they have to manufacture people enjoying their product. Not professional at all.

I actually cringed every time I went to the old site and saw that Testimonial thing in the lower left corner. Gimme a break, no one sends stock photos to a company in a testimonial and the attempt to cover every race/creed/age seems contrived.

Don't get it twisted, I love you Bloog. You are such a pretty thing, you don't need all that makeup!

One thing about the new site is that they let you post a testimonial. I posted mine. At least this way most of them should be real.

I still have to disagree with the main pic. I like the idea of it. I don't find the girl particularly attractive so if they changed her for someone else I'd be cool with that too

oh and by someone else I do mean someone else that *I* find attractive.

 

[Frick]

I cleared my cache and now the page won't load at all - so remember to clear your caches.
Here is how for firefox: How to clear the cache | How to | Firefox Help

You can also just press Ctrl+F5 in most browsers to clear the cache for that particular page.

The site is completely down for me now. I haven't even been able to see it yet. Ah, well, at least I was out in the sunshine for the first time in ages. Internet be damned!

 

[MoonDance]

n00b - I guess that's why they make chocolate and vanilla. We all don't like the same thing. I don't mind if you disagree with my opinion.
Trust me I don't mean to be so critical but that has bothered me since day one. I actually
was talking to hubby last night about it. We gave those other pics each their own joke voice.

That up and down stuff has to be the different speeds of our DNS servers refreshing or some such.

Also I'm sooo glad they let us post testimonials, I had been asking for that since the other stuff bugged me so much I figured I couldn't be the only one...maybe the only one uncouth enough to mention it...but not the only one. =)

 

[MoonDance]

More things added to the quote below

Don't get it twisted, I love you Bloog. You are such a pretty thing, you don't need all that makeup!
/climbs off her soapbox


That said: Mistakes I see on website

T" is missing from first word in description of Coffee Cartomizers
Watermelon Carto has no description - just the old disclaimer about compatibility from old site

FAQ error in flavor available MGs - should be 0 to 36mg

DOES THE BLOOG COME IN DIFFERENT FLAVORS?

Yes, the Bloog disposable cartridges currently comes in many flavors including tobacco, chocolate, vanilla, menthol and coffee. All flavors are available in 0 to 16mg nicotine levels. We will continue to add new flavors as they become available, so please check back often.

Order Search does not work - database not linked - probably wont be I guess.
Boxes to check are not consistently placed over text

Customer Service emails to cs@bloogplanet.com are bouncing with this error message Sorry, we were unable to deliver your message to the following address.

<m@bloogplanet.com>:
No MX or A records for bloogplanet.com

USE CS@distributek.com it works.

Text is invisible for the most part on the Calculate Shipping box: on Firefox browsers, at least, maybe more.


Credit cards no longer on file - working as intended

By the way - I'm unemployed, and extremely thorough (and easily excitable) and detail oriented.

 

[Valdrak]

The new website is not showing up on Google searches.

The old website does, but doesn't work for me when I click on it.

 

[samuraijill]

Blu has been doing that for a long time. I think its awesome. I think it makes e-cigs look cool to both sexes.

well then, I guess it works!

 

[Gardner808]

Pardon me for saying so, but Blu is teh suck.

 

[MoonDance]

Fyi - I compiled and forwarded issues in these threads via email to Mike at his request. Sky is no longer falling ; )

Main take away is that the price extension was not incorrect just different format than the original website therefore confusing. New website uses the Base + amount in drop down style and displays the correct amount in red numbers beside the name of the carto. Oops, my bad.

Email customer service at cs@distributek.com if you have a problem with cs@bloogplanet.com.

 

[starsong]

Sooooooooo.... this is why I had offered to proof/test the site BEFORE it went live. I really didn't expect it to have this many problems tho, since they've been working on it since February

 

[pmos69]

The old site looked/worked better.
Just my 2c...

 

[starsong]

I've never liked stock people photos myself

I'm actually with you. The chick on the old site bugged me, she just looks like someone I wouldn't get along with And I didn't believe any of the testimonials were real because it was obvious the picture that went with them were models.

 

[Frick]

Is anybody actually able to connect to the site now? I still haven't successfully connected once, over multiple browsers.

 

[starsong]

You gotta wait until 4/12.

 

[Frick]

Great.

I'm really surprised to see the site completely down. That's not good. Any deployment should have been fully tested before going live.

 

[n00b]

Pardon me for saying so, but Blu is teh suck.

Tru but they do know how to market.

 

[n00b]

Sooooooooo.... this is why I had offered to proof/test the site BEFORE it went live. I really didn't expect it to have this many problems tho, since they've been working on it since February

There are always always problems. In 25 years I never saw any deployment that went as smooth as was expected.

 

[n00b]

Great.

I'm really surprised to see the site completely down. That's not good. Any deployment should have been fully tested before going live.

I can't see it from home either. I guess a few people are working overtime tonight

 

[redempti0N]

I'm on it now and the girl with the short hair is my future ex wife

 

[Evie Luv]

I haven't had a problem getting the site to pull up and I checked it again just now. I don't like the pictures of the batteries or carts. They are too far away to get a good look at the products. I'd rather have the old pictures back up. They were more detailed and I could see what I was buying. Same really for all the pictures the kits are to small to notice any detail of what you are purchasing. I would think the owners of Bloog should be mad as hell at whoever designed and put up the site. It took too long to design this site for them to have this many problems. I'm sorry Bloog. I am normally a very patient and understanding person but even I am disappointed in the problems with the site. I'm sorry I couldn't say anything nicer. If you had a friend do this then maybe you should have hired professionals because it was just too much for them and if you did hire a professional I would demand my money back because I don't think you got what you paid for or wanted. Again I'm sorry.

 

[slim66]

Or maybe Bloog did get what they paid for. If they tried to do it on the cheap, that would explain the snail's pace to develop and the problems with the site.