Just remember it's the empty suits with the big titles and political connections that run the place and set policies. My mail Lady has been delivering the mail here for 26 years and you can set your watch by her. She drops off my mail same time everyday and even brings it to the door if it's priority or 1st class and my mail box is a 1/2 mile away down the side of the mountain. The UPS flunky won't even come up my driveway, I have to go to the post office and pick up anything that ships UPS or FedX to my house.
All we need to do to fix the USPS is privatize it and let a real business mind run it.
LOL....already done in the seventies by Nixon. But they decided to let Congress be the President of the company.