Here's my take on this, since you and me and others have had problems with doa vamos from vaporbreak I have a suggestion for them, just common sense, put a battery in the device be it a vamo or whatever and see if it works before shipping, pretty simple. It's not like these items are in sealed boxes so it would be a minute of their time. Speaking of boxes every shipping box I ever got from them looked like it had been rolled over by a mack truck, very cheap packaging, hard to believe my ss vamo survived.
VAMO from vaporbreak.com
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Here's my take on this, since you and me and others have had problems with doa vamos from vaporbreak I have a suggestion for them, just common sense, put a battery in the device be it a vamo or whatever and see if it works before shipping, pretty simple. It's not like these items are in sealed boxes so it would be a minute of their time. Speaking of boxes every shipping box I ever got from them looked like it had been rolled over by a mack truck, very cheap packaging, hard to believe my ss vamo survived.
I agree. I mean, it's not like it's that difficult for them to do. I guess the time spent would add up after a while, but it'd be so worth it as far as customer satisfaction and company reputation goes.
I guess I could understand a US company not testing their Vamos (even though most probably do) since they could just do a return and have the customer happy within a week or so, but when shipping from China, it's a completely different story. They know just as well as we do how difficult it is to return products if there's an issue. Maybe that's why they don't care. But why not do it for the reputation alone?
Put yourself in Min's shoes. He's selling at the cheapest price in the world. Think he cares about customer satisfaction or company reputation? Course not... its a numbers game, he needs to ship as many units as possible on a daily basis to continue his business. RMA's, returns, customer service & satisfaction all eat into the pennies of profit he makes per unit, its simply not worth it. He counts on a month+ delivery using china post to dissuade any returns and replacements, along with 'catch-me-if-u-can' website messaging. And if his company reputation gets so bad that sales slow, he'll simply open another website. The game is to ship as many as possible.....quanitity, not quality, customer satisfaction, company rep, or a pleasant buying experience.
While there's a good chance that you may be absolutely right, I was simply trying to state an idea.
I still stand my ground on the idea of customer satisfaction. Don't you think that coupling the cheapest price in the world with a great company reputation would make him sell way more units? People are being dissuaded from buying from him just from the stuff we discuss in this thread. If our thread here was saying things more to the tone of "wow, I can't believe how fast I got my order!; VB customer service is awesome!; their prices are phenomenal!" I would wager that many more people would buy from him.
I understand that not everyone reads ECF, or even comes to this thread for that matter, but still, there are those who do and word of mouth is important in a lot of scenarios. The things we discuss here on ECF make their way to other forums, like ECR, and to other people in the real world too.
Furthermore, I previously read that vendors are getting their Vamos for something like $12 each. Sorry, I don't remember where I saw this, nor do I remember if it was for US vendors or vendors in China. But anyway, he isn't making pennies, he's making more like $15-20 on each unit. I know that doesn't sound like much, but when your product is only $12 to begin with, it is.
Even after all of that, I do understand where you're coming from. I agree that it is far easier for him to do quantity instead of quality, but I also still believe that quality checks here and there would improve his business anyway.
It's all a mute point though for us, since none of us can change what his strategy is, regardless of what's actually going on. Just my two cents.
Cheers!
Cheers!
Absolutely NO argument, agree with everything u say!
Neither one of us will ever know Min's methods or mindset.... but I have seen this often in visits to Pacific Rim countries, a cultural thing I believe where low profit margins, lower than any US business would ever accept, are combined with bad attitude, bad service, and quantity. Its the Walmart model if u will
Okay, before people get to revved up, a little insight.
VaporBreak does offer some decent products. It is pretty much up to us to weed out what is/isn't worth the gamble. If you go for savings you need to understand risk.
One REALLY BIG issue with trying to communicate a problem is Min Speaks NO English or any language beyond his own. Google translators are a total joke for trying to communicate. He has had and is supposed to be training workers that can translate and handle the chat line to assist customers.
Anyway, there you have it. Should he ever start carrying E-liquids again - Buyer Beware - they are all counterfeit, in house mixes.
VaporBreak does offer some decent products. It is pretty much up to us to weed out what is/isn't worth the gamble. If you go for savings you need to understand risk.
One REALLY BIG issue with trying to communicate a problem is Min Speaks NO English or any language beyond his own. Google translators are a total joke for trying to communicate. He has had and is supposed to be training workers that can translate and handle the chat line to assist customers.
Anyway, there you have it. Should he ever start carrying E-liquids again - Buyer Beware - they are all counterfeit, in house mixes.
I know that after reading this thread, I will never do business with this company.
Not because I'm worried bout getting bad unit, or being ripped off. But because I will not participate in rewarding a bad business model with my money or my business.
I'd much rather spend a few extra dollars getting a VAMO from another vendor who will treat me right, and deliver me a working product. I'd rather spend little more to support a company that is more interested in treating their customers right, than the "hit and run--quantity vs quality" business model.
Just sayin'...
Not because I'm worried bout getting bad unit, or being ripped off. But because I will not participate in rewarding a bad business model with my money or my business.
I'd much rather spend a few extra dollars getting a VAMO from another vendor who will treat me right, and deliver me a working product. I'd rather spend little more to support a company that is more interested in treating their customers right, than the "hit and run--quantity vs quality" business model.
Just sayin'...
I don't think we were getting revved up; we were just trying to make sure both sides were stated. Cheers for that Light Seeker!
But yes, you're absolutely right. With the situation as it is currently, everyone who orders from VB, and other Chinese sites like them, must be cautious and have a full understanding of the risks.
As much as it sucks that I still haven't received my order after 45 days, I knew that this was a possibility, and I was fully prepared to deal with the situation if it became reality. It happens sometimes.
EXACTLY! I understood, sounds like n4sdaq does too .... the risk versus reward! Some don't, will not become customers, or be sorely disappointed & disjointed if things go wrong .... as this entire thread shows!
When I loose $20.00 on my FIRST order because I received a defective item and they won't do an RMA, yah I think it makes sense that I'm a bit unhappy. Makes no difference to me where I ordered it. Yah, NOW I know not to just go trusting any China site I come across for online shopping. Are we supposed to just keep our mouth shut about the bad treatment? I don't understand allowing theft and then insult from a company making a profit from me to just be ok, understandable risk, or anything other than bad business. I can't see making any excuses for loosing my money. Anyway, Like I said before, now I learned my lesson.
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okay, inside information about chinese manufacturing for everyone. When the Asians (except in Hong Kong) call something original it is not the circuit board but the body. The company that assembles the item first. Yes, there are a lot of imitations and yes to the western world - "knock offs". The reason I say except in Hong Kong is because of it's previous colony status of the British. The business models there are a combination of the western (British) and Chinese.
So, the circuit boards are all made by one company then another company buys the boards and makes the body - hence the original company. Other companies like the item and buy the boards and make their own bodies. One board can be used in many different models and makes. When the board becomes popular then another company will imitate the board and sell it at a discount and others will buy from the other locations and make their own versions.
Just a warning about Chinese (mainland) companies: Several do use child labor and including forced child labor. VB does not make anything he sells and is a family ran business. He buys from several of the cheaper imitation companies for the most part and also buys from several warehouses in China. I do hope he works on some type of customer service as most Chinese businesses dealing with International orders have done instead of using the mass market (flea market) business model popular in China (aka street vending).
A little service to the main Vamo unit and it is operating just the same. The body was made in a different location so it is an immitation body and not the exact same stainless steel used. It is not a big deal, just a cheaper and not as strong stainless steel used so not as heavy. I gave the unit to a friend to help get him started vaping along with one of the EGO tank clearomizers with the vivi nova colored plastic section (vivi nova clone). It works exactly the same as a "real" vivi nova in terms of flavor and performance.
I like cheap prices and I'm willing to understand there is a risk it is not as good. There is immitation with cheap prices and then there is immitation with expensive prices (basically being ripped off) and then there is also cheap quality. Cheap quality meaning no good means no matter how inexpensive the item - it is too expensive. This is anywhere in the world.
So, the circuit boards are all made by one company then another company buys the boards and makes the body - hence the original company. Other companies like the item and buy the boards and make their own bodies. One board can be used in many different models and makes. When the board becomes popular then another company will imitate the board and sell it at a discount and others will buy from the other locations and make their own versions.
Just a warning about Chinese (mainland) companies: Several do use child labor and including forced child labor. VB does not make anything he sells and is a family ran business. He buys from several of the cheaper imitation companies for the most part and also buys from several warehouses in China. I do hope he works on some type of customer service as most Chinese businesses dealing with International orders have done instead of using the mass market (flea market) business model popular in China (aka street vending).
A little service to the main Vamo unit and it is operating just the same. The body was made in a different location so it is an immitation body and not the exact same stainless steel used. It is not a big deal, just a cheaper and not as strong stainless steel used so not as heavy. I gave the unit to a friend to help get him started vaping along with one of the EGO tank clearomizers with the vivi nova colored plastic section (vivi nova clone). It works exactly the same as a "real" vivi nova in terms of flavor and performance.
I like cheap prices and I'm willing to understand there is a risk it is not as good. There is immitation with cheap prices and then there is immitation with expensive prices (basically being ripped off) and then there is also cheap quality. Cheap quality meaning no good means no matter how inexpensive the item - it is too expensive. This is anywhere in the world.
They usually use the same basic circuit because it's easier to copy than to design a new circuit from scratch. However, they can and do substitute cheaper components.
Another thing they like to do is remove components until the circuit stops working. Then they put the last component back in to make it work again. They leave out all of the components before that. It happens not only on "fakes" or copies but on real production runs. Say you're an American company and you contract with a Chinese company to manufacture a circuit board for you. You need to do random checks of what they send you because they will substitute components and leave "unnecessary" components out. They're smart enough not play games in the beginning. They wait until your board has been in production for a while. The cost savings don't have to be large either. They will do anything to save 1-2 cents per board.
It's common for big Western companies to employ Western Quality Assurance people to keep an eye on the Chinese factories that produce their goods. The QA people are stationed in the factories for as long as the production run lasts.
Another day has passed and still no response from vaporbreak about my two defective vamos.
Sorry some have had problems with VB. I received my SS Vamo from VB today and it (and the packaging) were not damaged. It is identical, except for finish, with one I bought from Ocean Vapors (SS) and one from exhalevapor (gunmetal). All the EC logos are identical. I ordered it on 3/25.
Don't get me wrong folks, I'm not at all consumed with anger or bitterness. I don't really mean to sound that way. I'm glad to have a Vamo and glad to have a place for us to talk about these things. It's always good to process things by talking about them. I'll see what my Vamo from Vapor Alley is like when the mail comes today. I'm guessing it will be the same as the VB unit.
For what it's worth, I'm happy with my order. Went ahead and made another one. I can understand how some of you had bad experiences or expectations that made your experience a negative one. I'm sorry some of you guys were bummed or disappointed or ripped off. All I can say is that I knew the risks/wait involved going in.
Who knows? Maybe if this order gets screwed up, then I'll be back here complaining too.
Just figured I'd offer a perspective from somebody who had a good experience.
Who knows? Maybe if this order gets screwed up, then I'll be back here complaining too.
Just figured I'd offer a perspective from somebody who had a good experience.
For what it's worth, I'm happy with my order. Went ahead and made another one. I can understand how some of you had bad experiences or expectations that made your experience a negative one. I'm sorry some of you guys were bummed or disappointed or ripped off. All I can say is that I knew the risks/wait involved going in.
Who knows? Maybe if this order gets screwed up, then I'll be back here complaining too.
Just figured I'd offer a perspective from somebody who had a good experience.
Yep, that is the gamble we take. Like I said, I have saved a ton buying from VB and do know the risk involved.
Min's - not so legit E-liquids helped me in succeeding at my conversion to Vaping. At $1 per 10ml I felt I could try a ton of flavors for nothing to see what I liked, and I did. Bought probably 400-500 ML in various flavors.
Problem came when I tried to order more of the favorites and most were different.(mixing QC) Then started a hunt for US suppliers to match those flavor TASTE. Still looking for many
Main reason I am not using VB now is I am now well equipped for the future and my needs for assisting Noobs are fulfilled by a much more reliable China source. I cannot depend on VB for helping others new to this.
Yep, that is the gamble we take. Like I said, I have saved a ton buying from VB and do know the risk involved.
Min's - not so legit E-liquids helped me in succeeding at my conversion to Vaping. At $1 per 10ml I felt I could try a ton of flavors for nothing to see what I liked, and I did. Bought probably 400-500 ML in various flavors.
Problem came when I tried to order more of the favorites and most were different.(mixing QC) Then started a hunt for US suppliers to match those flavor TASTE. Still looking for many
Main reason I am not using VB now is I am now well equipped for the future and my needs for assisting Noobs are fulfilled by a much more reliable China source. I cannot depend on VB for helping others new to this.
I have to hunt bargains too. I have bought several things from Fasttek via Vapor Joe's and have been satisfied. They have sale for 50ml liquid for $4.80 shipped with code TENOFF.
I've had good luck with fast tech also, pretty fast shipping from hong kong. Good price on panasonic batteries. They have good customer service and if you do have a problem with something and need to send it back you send it somewhere in Florida I believe not back to china.
The Vamo from Vapor Break and the one I got from Vapor Alley are identical. So far I've been using 2 18350 AW's. Do any of you feel that an 18650 is a better choice?
I normally use 18650's for good life and less chance of battery imbalance.
For HIGH WATTS, above 10w you will want to stack 18350's and let the vamo down power for best output.
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