Well thanks for the suggestion. I'm not one to return things at this price point. It adds to the cost in shipping and the costs to vendor to replace, hurts us consumers in higher prices in the end. But that's just me.
All is not lost. I was able to pry it back out with a paperclip and a nut pick of all things. and I'm being very carefully with all the buttons. Still seems loose. Hubby thinks I should buy another one, but not another ss. I'm thinking about it. I also think that it would be easier to wrap. Seems like nothing wants to stick to the ss.
Thanks for letting me complain. <3 to you all.
It could be as simple as the board slightly shifted putting lateral pressure on the button. Remove the lower tube and battery and look up into the tube with a flashlight. You will see the circuit board. It should be perfectly parallel in respect to the plane the button is on. If not, use plastic tweezers and gently twist the board in the direction to make it perfectly perpendicular to the button. That might relieve the pressure and allow the button to operate normally.


