After reading the rest of the recent posts, I will add: I'll see about the discount extension. The idea was to keep it up as long as necessary, however, that time frame gives no definite end-point and is open to personal interpretation. So I announced "a week" with the understanding I have the ability to keep it going until we have met demand and return to a normal flow of orders.
Here is the bleak truth. I'm told it's crappy I close early, when I do. I'm told it's crappy when I accept back orders. Any thing I do that does not mirror 24/7 operations with next day expedited shipping is considered an affront to someone's sensibilities.
I just want to sling juice. I'm a semi-intelligent monkey and can devise the best methods to make this happen. However, my geniality is wearing thin as I continually defend my business practices.
I understand we are closed and how this effect YOU the customer. I was a customer prior to being an juice-slinger and can empathize with many of the common issues. With that in mind, we've had our life and livelihood shut down due to an intrusive act. We've spent thousands of dollars and many hours correcting the issue. We've moved our offices to larger facilities during this time and have continued to order stock regardless of downtime to fill the new space. I only ask for a reciprocal amount of empathy. I have "chiefs" telling me how things should be run and no real clue of our day-to-day obstacles.
I have a deep affinity for my customers, fervent almost, but in this... please stop stirring my kool-aid, this isn't Jonestown.
Just respect what Porphy is doing,be patient and everything will be fine !!
