You don't need to call the bank. IF they don't fill your order they will refund your money just like they did last time. They aren't crooks.
Website Redesign Update
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You don't need to call the bank. IF they don't fill your order they will refund your money just like they did last time. They aren't crooks.
Thanks for letting me know that.
I wasn't doubting their integrity, I was concerned with the problems that they might not even see the order and not be aware that I was charged so therefore would not be able to refund.
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I'll have an update later today but let me give you some idea of what is going on.
The website was tested yesterday and the coding... did well. The server wasn't so lucky. The server was well below the threshold for what I specifically asked for. Main point, it was supposed to be a dedicated server, unlimited (or 20TB+) bandwidth, with the ability to handle our customer load. This issue was "taken care of" so far into the beginning of this build process I failed to revisit it and give it the attention it deserved.
Now, the website is very much offline as GoDaddy switches us from an Economy shared server plan with 100 connections to the dedicated server we wanted at the start. The most aggravating part being that it may take days to get the website back up.
All of our information is still on the website, invoices and charged orders. Every charged order,even if you received an error message, will be processed. I only need to see what order numbers were paid for and I can adjust their status to "processing" if they aren't already. Mostly, I just want access to the invoices so that I can get my new wookies working on orders today.
For now there is no timeline on when the store will be open. Rest assured, when it does become available soon, we will be processing and shipping orders.
The website was tested yesterday and the coding... did well. The server wasn't so lucky. The server was well below the threshold for what I specifically asked for. Main point, it was supposed to be a dedicated server, unlimited (or 20TB+) bandwidth, with the ability to handle our customer load. This issue was "taken care of" so far into the beginning of this build process I failed to revisit it and give it the attention it deserved.
Now, the website is very much offline as GoDaddy switches us from an Economy shared server plan with 100 connections to the dedicated server we wanted at the start. The most aggravating part being that it may take days to get the website back up.
All of our information is still on the website, invoices and charged orders. Every charged order,even if you received an error message, will be processed. I only need to see what order numbers were paid for and I can adjust their status to "processing" if they aren't already. Mostly, I just want access to the invoices so that I can get my new wookies working on orders today.
For now there is no timeline on when the store will be open. Rest assured, when it does become available soon, we will be processing and shipping orders.
AWESOME! and as one who was charged but got the error, I'd much rather have the order filled, even if it takes a week or more, than to have a refund.
thanks, thats all i needed to know, now i can calm down and wait lol
Thanks for the update and look forward to seeing that ave package in my mailbox!!
How about a change of pace here and we talk about juice. Anybody ever mix Boba's Bounty with 555. It's great! I had to do it while rationing my juices and I found that I was quite fond of the mixture. Anybody else try this or have any other mixes that work well?
I have yet to try ave 555. I've tried a couple other vendors and they all tasted like sweaty feet smelled to me. I'm stocked on gj and hopefully got a 30 ml order in for bobas yesterday. Once everything is back to norm I have a couple more juices from them I want to try. Their ry4, bananna slurry, and 555 being top on my list
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Maybe because that has nothing to do with what this thread is about?
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I had a big bottle of Boba in my cart, was super excited and got as far as the payment page, but I never got confirmation that it went through. Guess I'm out of luck?
Not sure. I got the weird error message along with a confirmation email. Keeping my fingers crossed
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I didnt order yesterday on purpose. One, I figured there were people in more dire need of juice than myself.I still have 40ml of Hype left. Two, I wanted to give them time to work the kinks out first.
Hopefully, Ill be be able to order next week after some of the fervor and chaos has died down.
Hopefully, Ill be be able to order next week after some of the fervor and chaos has died down.
I got a confirmation email, too, but it didn't mention my order. Just that I was logged on and that I'm a premium member.
Sounds like you got an account creation confirmation, not an order confirmation.
Ben posted somewhere that all registration info had been lost in the site transfer and that everyone was going to have to re-register.
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