Welcome to ALTCIG.COM Your Flavor Lives Here :) LET'S VAPE HAPPY!

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eJohnnyO

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Nov 27, 2011
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Just wanted to give a HUGE THANK YOU! to Altcigs. Called them today about the WE(don't)PAY trainwreck. The incredibly helpful gal I spoke to was very apologetic about the payment processing nightmare. There is definitely nothing to apologize for! Altcigs was flat out backdoored by WP. I also did not get the ladies name on the phone, but to my astonishment she said they recieved hundreds of orders, and are shipping all of them! and will then have the uneviable task of sorting out payment. From what I've read about WP, they were supposed to be the the answer to PP. It appears that they are, if the answer to PP is PooPoo. I'm sorry about the rant, and I probably came off a bit childish...so be it. Altcigs will definitely be getting repeat business based on customer service alone. Please send me info on how I can pay you as soon as possible.

p.s. I can't wait to get a "how did we do?" email from WP!!!
 
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stevec22

Full Member
Dec 14, 2011
20
5
NW Arkansas
I also had my payment canceled by WePay. Order # AC 1232. I was concerned that the WePay might have been a scam site, so I didn't try paying again

I have sent a couple of emails, but it sounds like Boodle is covered up making juice and I never heard back from her. Can I send you a check? Or would you rather have my CC called in directly? Either works for me.
 

Scottinboca

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All you need to do is call her. She can take payment over the phone.
I also had my payment canceled by WePay. Order # AC 1232. I was concerned that the WePay might have been a scam site, so I didn't try paying again

I have sent a couple of emails, but it sounds like Boodle is covered up making juice and I never heard back from her. Can I send you a check? Or would you rather have my CC called in directly? Either works for me.
 

bwood12043

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Jul 29, 2008
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I talked to her today too, second really nice conversation with her. Wanted to get that payment to them.

This new vendor has really impressed many of us with their willingness to go ahead and ship based on the honor system.

Yes, I realize that the customers were not at fault, but neither was the vendor, yet they have faith that all will pay and I know this vaping community and I know that they will

A really unfortunate event, but maybe a good result in the end.

And WePay should be feeling the pain from all the negative emails they have received, like mine. They had the nerve to send me a followup email asking how I like their service? Should NOT have asked, I let them have it with both barrels.

They even had the nerve to ask if they could be of service to me in the future. How unreal is THAT ?

Perhaps they feel like they are watching out for the "nanny state", but guess what, I don't have to be part of the "nanny state" !

Best wishes to AltCig. I look forward to future dealings with this fine group of folks.

AND, I look forward to my package in the mail.

Vape On !
 

Scottinboca

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Oct 14, 2011
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Boodle is very passionate about her juices and her biz, so I'd think she would take calls on Saturdays.
I received my order today in the mail.. Did'nt understand what was going on with wepay.. kept canceling my payment now i know.. Are you guys open on saturdays? If so i will phone in the payment as soon as I get up.. Thanks again!
 

AzPlumber

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Aug 28, 2011
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Recieved my liquids and they are great right out of the mailer, will let them sit a few days before loading up some cartos. I have all the confidence that AltCig will do great and provide outstanding product and service for years to come.

I recieved a payment request from AltCig through Dwolla. I set up a Dwolla account but have not added banking info, would like to find a little info on Dwolla before I decide to use it or not. Has anyone here used Dwolla and what are your feelings? If you are using Dwolla do you use a dedicated/seperate banking account?
 

bwood12043

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Jul 29, 2008
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I can't wait to here some juice reviews. I just stopped my uncapped steep and will let them steep capped for a few days and will let you know what I think. I always do my steeping process to allow the best IMO flavor to emerge, especially with new flavors.

Well you guys, I haven't not received mine yet, but think they might arrive in Monday's mail. So looking forward to these. And I may try a little "out of the bottle" and then steep some also.

I know that I will not be able to resist.

Hope for some VG flavors in the future. With their wonderful mixing facility, it should not be a problem to advance to VG when things get rolling.

Happy vaping to ya !

Edit: Of course, each flavor now contains a mix of PG and VG, but I know some vapers need or prefer higher or total VG content, which is what I was referring to.
 
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joe dirt

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Dec 20, 2011
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portland oregon
This is how much we love it...got it last night and have been vaping it like crazy!...good stuff

43a9df69-788c-210f.jpg


Yup..sent from my HTC inspire using tapatalk
 
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