And that she did.. awesome conversation on the phone... Paid and ready to order some more!
Welcome to ALTCIG.COM Your Flavor Lives Here :) LET'S VAPE HAPPY!
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And that she did.. awesome conversation on the phone... Paid and ready to order some more!
Hate to bring up this subject as I don't even like to think about WePay any longer. But this morning I got a notice from them saying I still have an unpaid invoice with AltCig. Of course, I don't, and AltCig has been paid by me.
This is just another example of how poor a service WePay actually is. My original payment was cancelled, TWICE, just as all the other buyers had their's cancelled.
I sent an email to them on friday asking them to no longer email regarding how I can take advantage of their service.. yeah, right !
Now this morning, they have invoiced me again. And once again, I emailed them to not only remove that invoice but to cancel my account them and no longer email me.
No answer at phone number either, all last week, no answer to the number I was given in an email from rep saying she was there "all the time".
I am going to send an email to all my vaping and non-vaping friends, my entire contact list, and post on facebook about this horrible company.
Spoke with another ecf-er over the weekend who has had nothing but issues with WePay.
They had NO right to cancel our payment, causing buyers and vendor big problems, especially after telling Vendor that they had no issues with pv juice sales.
This is just another example of how poor a service WePay actually is. My original payment was cancelled, TWICE, just as all the other buyers had their's cancelled.
I sent an email to them on friday asking them to no longer email regarding how I can take advantage of their service.. yeah, right !
Now this morning, they have invoiced me again. And once again, I emailed them to not only remove that invoice but to cancel my account them and no longer email me.
No answer at phone number either, all last week, no answer to the number I was given in an email from rep saying she was there "all the time".
I am going to send an email to all my vaping and non-vaping friends, my entire contact list, and post on facebook about this horrible company.
Spoke with another ecf-er over the weekend who has had nothing but issues with WePay.
They had NO right to cancel our payment, causing buyers and vendor big problems, especially after telling Vendor that they had no issues with pv juice sales.
I also received an email this morning from WePay. Canceled my payment several times and then send me a reminder to pay up. I'm still not sure why WePay pulled the plug on AltCig, just seems like they are missing out on a great opportunity with the e-cig consumer.
That was also my experience with WePay - if you do proceed on their site, you can take action on the alleged invoice to "Ignore". One I did that, I stopped getting email.
Boodle...I sent payment the other day back through wepay and it still says pending. If they cancel it, I will give you a call later this week...I don't think you'd want me to wake you up at 6:45am CST so look for it to be on Thursday.
What can I say?....I LOVE YOUR JUICES. You make the BEST vanilla I've ever had and I'm not a vanilla fan but I honestly thought I was in heaven. Oh, Oh, OH, lets not forget the spiced cookie....you hit my sweetspot...do you sell in a gallon container also? I have a couple more to test out but this cat is hitting the sack. I look forward to speaking with you this week and to get you paid up if WeFail fails again.
So far from the ones I've tried...4 cat paws up and a kitty tail.
Kelly
PS - I saw another new one...gingerbread creme brulee....another one I MUST try. Keep up the great work. Also, get amazon going, I had problems trying to checkout this morning for another order....I got my neighbor addicted also.
What can I say?....I LOVE YOUR JUICES. You make the BEST vanilla I've ever had and I'm not a vanilla fan but I honestly thought I was in heaven. Oh, Oh, OH, lets not forget the spiced cookie....you hit my sweetspot...do you sell in a gallon container also? I have a couple more to test out but this cat is hitting the sack. I look forward to speaking with you this week and to get you paid up if WeFail fails again.
So far from the ones I've tried...4 cat paws up and a kitty tail.
Kelly
PS - I saw another new one...gingerbread creme brulee....another one I MUST try. Keep up the great work. Also, get amazon going, I had problems trying to checkout this morning for another order....I got my neighbor addicted also.
Oh, I think I may stop getting email from them now. I sent them an email complaining and asking them to totally delete my account. They emailed me back that they would do that, then a couple of hours later I received another email asking me to review their customer service ! What nerve !
This was my response.
"Once again, for those who must be hard of hearing, please do NOT send me any further communications. My decison is as final as your company's decision was regarding AltCig customers and their payments. See my other rating if you have further questions concerning my outrage. I am adding the text here. "There were many of us who submitted payments to AltCig, payments were approved, then later we received a message saying payments were cancelled. This happened at least twice for me, more for others. The vendor in question had preverified the goods they were selling and yet, youir service canncelled those payments, causing much grief and inconvenience for all. Just because your company does not approve of electronic vaporizers, which are not illiegal, not immoral, and a great help to hundreds of thousands of us who have finally been able to totally quit smoking due to their use. If not accepting payments for these products is your policy, then fine, your choice, but the vendor should not have been mislead. Their customers should have been told why their payments were being cancelled and some sort of communication avenue should have been available. Never again will I deal with WePay and there are many of us spreading the word. Bad corporate choice on your part, very bad."
One thing I can promise is that if WePay contacts me again, my response will not be nearly as "gentle" as my last rant. If they dare to even email me again, then they are crossing the line and the name calling will begin.
As for AltCig, I cannot recommend them highly enough for their swift and professional handling of this situation. I have not received my juice yet, but expect it today and just know that I will love it.
Great going AltCig, and I am so glad that those members of the ECF family who ordered from you and their juices were shipped prior to other payment arrangement, glad they seem to be paying you quickly, as I knew they would. This is an awesome forum and the members here are over the top.
As for AltCig, I cannot recommend them highly enough for their swift and professional handling of this situation. I have not received my juice yet, but expect it today and just know that I will love it.
Great going AltCig, and I am so glad that those members of the ECF family who ordered from you and their juices were shipped prior to other payment arrangement, glad they seem to be paying you quickly, as I knew they would. This is an awesome forum and the members here are over the top.
No need to ask WePay for anything - you can delete your user account easily. I just did that and got an immediate confirmation:
Your profile closure request has been processed, and your WePay profile has been closed.
You will no longer be able to login with your email address and you will not receive any correspondence from WePay after this email.
If you have any questions or would like to reinstate your profile please contact WePay customer support at support@wepay.com, or by calling 855-GO-WEPAY (1-855-469-3729).
Your profile closure request has been processed, and your WePay profile has been closed.
You will no longer be able to login with your email address and you will not receive any correspondence from WePay after this email.
If you have any questions or would like to reinstate your profile please contact WePay customer support at support@wepay.com, or by calling 855-GO-WEPAY (1-855-469-3729).
Thanks for that, I tried that first, but got no verification and then receive the other email. But I think it's taken care of now.
I regret posting so much concerning a nothing (IMHO) company on the thread for such a great vendor and urge any moderators to move or advise on what to do moving forward. perhaps a thread regarding just the wepay issues, or maybe it will just die off now, and this great vendor can have their thread be mostly by rave reviews of their juices and wonderful customer service devotion. I hope that is the way it goes now, and I apologize for my ranting.
Hairball,
I spoke with Boodle earlier today and squared up my account on the phone, your Wepay payment will not go through. Wepay will not accept payments for e-cig vendors so you will have to go through another service or phone in. She did mention that they have an Amazon account if that helps.
As stated earlier I spoke with Boodle earlier today and must say she is a delight to speak with. She was very apologetic about Wepay's repeated request and cancellation of payments. I had already deleted my CC info from Wepay and will now totaly delete my account, that should take care of further emails.
My thoughts on the liquids I bought from AltCig. (Gooey Butter Cake 18mg) (Vanilla Love 18mg) (Top Of The Muffin Blueberry 18mg) (Caramel Cappuccino 18mg) (Sweet Tangerine 18mg)
I received my order three days ago and tried all five liquids right after ripping open the mailer. Actually I used scissors because I have a bad shoulder but "ripping open" sounds better in a review. These were all really good the day I received them but wanted to wait a few days to see if maturing was needed. I don't have a lot of vendor juice experience as I started making my own early on but buy a little on occasion. I first noticed they all have a bakery type smell to them and today they still have that great fresh made bakery/creamy aroma with the exception of the Tangerine. The Tangerine now has that typical citrus aroma that is expected and It's possible that the initial bakery smell was from being packaged with the others. This bakery/creamy aroma in the others also comes through in the flavor and gives these liquids a sweet, creamy and full flavored base. Not sure what the ratios are but suspect they are in the 80-70pg/20-30vg range and flavoring are in their mid range. The flavors have not changed much if any from the day I received them but will update post if changes occur in the next week or so. AltCig has done a great job and you can tell a lot of time has been devoted in developing these liquids.
Sweet Tangerine (color-clear): Nice light true tangerine flavor that's tart and not overly sweet with good TH - A nice clean vape
Gooey Butter Cake (color-light orange): Not sure what a gooey butter cake tastes like - Vape is sweet lightly buttered gooeyness so maybe it's close idk, OK TH - Great after dinner vape for me
Top Of The Muffin Blueberry (color-light orange): I do know blueberry muffins and this one hits the mark - Vape is not too sweet and has a great blueberry flavor with a light muffin note, good TH. Great all morning vape
Caramel Cappuccino (color-light red): I'm not a coffee person (freebie) but this one is light on the cap and stronger on the caramel and it's a creamy caramel so I liked it, OK TH. I will vape this again
Vanilla Love (color-light red): Saved this one for last as vanillas are a favorite. I've tried lots of vanillas and have found only a few vendor ones I can vape. This one is good, it has a nice sweet creamy vanilla flavor with a bite, good th. This would make my all day list and will definitely fill my atty the rest of tonight.
Awesome job AltCig
I received my order three days ago and tried all five liquids right after ripping open the mailer. Actually I used scissors because I have a bad shoulder but "ripping open" sounds better in a review. These were all really good the day I received them but wanted to wait a few days to see if maturing was needed. I don't have a lot of vendor juice experience as I started making my own early on but buy a little on occasion. I first noticed they all have a bakery type smell to them and today they still have that great fresh made bakery/creamy aroma with the exception of the Tangerine. The Tangerine now has that typical citrus aroma that is expected and It's possible that the initial bakery smell was from being packaged with the others. This bakery/creamy aroma in the others also comes through in the flavor and gives these liquids a sweet, creamy and full flavored base. Not sure what the ratios are but suspect they are in the 80-70pg/20-30vg range and flavoring are in their mid range. The flavors have not changed much if any from the day I received them but will update post if changes occur in the next week or so. AltCig has done a great job and you can tell a lot of time has been devoted in developing these liquids.
Sweet Tangerine (color-clear): Nice light true tangerine flavor that's tart and not overly sweet with good TH - A nice clean vape
Gooey Butter Cake (color-light orange): Not sure what a gooey butter cake tastes like - Vape is sweet lightly buttered gooeyness so maybe it's close idk, OK TH - Great after dinner vape for me
Top Of The Muffin Blueberry (color-light orange): I do know blueberry muffins and this one hits the mark - Vape is not too sweet and has a great blueberry flavor with a light muffin note, good TH. Great all morning vape
Caramel Cappuccino (color-light red): I'm not a coffee person (freebie) but this one is light on the cap and stronger on the caramel and it's a creamy caramel so I liked it, OK TH. I will vape this again
Vanilla Love (color-light red): Saved this one for last as vanillas are a favorite. I've tried lots of vanillas and have found only a few vendor ones I can vape. This one is good, it has a nice sweet creamy vanilla flavor with a bite, good th. This would make my all day list and will definitely fill my atty the rest of tonight.
Awesome job AltCig
Got mine today, so not ready for a full review yet, but for now, what I can say without reservation is:
WOW ! WOW ! WOW !
I tried two of them immediately and I cannot say enough good about these. I have so far tried Gooey Butter Cake and Artic Strawberry and both are just wonderful out of the bottle.
I am looking forward to Vanilla Love in the morning in a clean atty, and then will try the Waffle and the Top of the Muffin Blueberry.
I also got Matterhorn and Dew and will try those.
I will update as I progress through these, but I can already tell that this new vendor who has done such a good job taking care of new users is going to be a "top of my list" vendor.
WOW ! WOW ! WOW !
I tried two of them immediately and I cannot say enough good about these. I have so far tried Gooey Butter Cake and Artic Strawberry and both are just wonderful out of the bottle.
I am looking forward to Vanilla Love in the morning in a clean atty, and then will try the Waffle and the Top of the Muffin Blueberry.
I also got Matterhorn and Dew and will try those.
I will update as I progress through these, but I can already tell that this new vendor who has done such a good job taking care of new users is going to be a "top of my list" vendor.
I just thought I would check in. I tried the Vanilla Love as it's the first one I'm trying. I got it as a sample and I never really liked vanilla from any other vendors. I can say this, it's really good! It reminds me of a malty vanilla shake. If the vapor came from the carto ice cold I would be in heaven. Thanks Boodle for the sample. I'm still letting my others steep. I never do a straight out the package vape test, so I only tried this one so far.
Thanks for all the ECF love.... so grateful. 
50% off Sale
Storewide
Ends Sunday 11pm Pacific Time (Jan 29)
Code: ECF50
Anyone have ideas for a cool contest for AltCig juice and kit giveaways?
> Show your American Pride in pictures? Most likes wins? (shamelessly borrowed this idea from an Australian site)
>How many attys/cartos are in the jar?
> Pick a number?
I obviously need help
50% off Sale
Storewide
Ends Sunday 11pm Pacific Time (Jan 29)
Code: ECF50
Anyone have ideas for a cool contest for AltCig juice and kit giveaways?
> Show your American Pride in pictures? Most likes wins? (shamelessly borrowed this idea from an Australian site)
>How many attys/cartos are in the jar?
> Pick a number?
I obviously need help
Boodle...it was a pleasure speaking on the phone with you. I am going to revisit with my new juices this weekend when I have more time to sit down and savor the flavors. I haven't been disappointed with any of them and as I stated to you on the phone, your vanilla love is FANTASTIC! It's the only vanilla I have fallen totally in love with and I've tried tons of other vendors but never found one I liked...until now.
I look forward to trying out the rest of them. I will post a big review once all of them get here and steep a little...I'm a stickler for steeping...LOL.
I look forward to trying out the rest of them. I will post a big review once all of them get here and steep a little...I'm a stickler for steeping...LOL.
Hairball:
Woot!! You're as awesome as I imagined Thanks for sharing time with me today. I've followed you around, learning from you, stalking your posts for the past year, LOL. You, Swedishfish, Dormouse are ECF rockstars. Getting to meet you was so much fun!
Woot!! You're as awesome as I imagined
Thanks for sharing time with me today. I've followed you around, learning from you, stalking your posts for the past year, LOL. You, Swedishfish, Dormouse are ECF rockstars. Getting to meet you was so much fun!
I have to post this...I can't believe I did it again. This is a great indication of vapor production if I say so myself...I set off my smoke alarm. It's about 25ft away from me...up towards the ceiling..well about 2 feet from the ceiling. I filled my dining room with spiced cookie vapor and it floated out to my living room enough for it to get detected. I've been vaping it pretty hard today and next thing I knew, I jumped out of my britches when it went off. Vapor, flavor, and throathit is excellent. If anyone is on the fence about trying this juice out, I highly suggest it. It's addicting.
LMAO. Have this visual of you tripping over dogs, running for the alarm. Morning funnies. The best!
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