I realize vendors must get a lot of email queries into their products and such but that should be no reason to respond with short semi-cryptic, almost outright dismissive email responses. I've gotten half answers (thus forcing me to email query again to get my question answered properly) and no answers and I'm left wondering how a company can successfully conduct business with such poor customer service. Seriously, as a vendor you want customers to shop at your store as oppose to the competition then make some effort to read and properly answer email queries into your products.
Furthermore, a well thought out website and shopping cart can save you time on email queries.
I post this here as a reaction to a well known Canadian vendor.
Furthermore, a well thought out website and shopping cart can save you time on email queries.
I post this here as a reaction to a well known Canadian vendor.
