Wizard EVOLVED

Status
Not open for further replies.

sedge

Vaping Master
ECF Veteran
Verified Member
Jan 8, 2012
6,839
21,234
Palm Springs, CA
A titanium topper for a titanium mod. 22 mm though is messing with my OCD. I need a Ti PUG.

5uzamyva.jpg
 

ModBox

Senior Member
ECF Veteran
Dec 4, 2013
196
94
United Kingdom
I can't believe it. I received a WAE II with button rattle so I paid the postage and sent it back. Over one month later I recieve it back and it's exactly the same as before. No one else has this issue and i've given the opportunity to fix it and they've done nothing but waste my time. This is really unacceptable. When you pay for a premium product you should get a premium product with no issues and premium service if there are any problems. Initially I was fobbed off saying 'rattle is subjective' and now they just sent it back the same as it was before and ignored the issue.
 

CABBA

Super Member
ECF Veteran
Verified Member
Oct 28, 2013
377
383
Canada
I can't believe it. I received a WAE II with button rattle so I paid the postage and sent it back.

How bad is the rattle? If I tap my buttons there is a little shake to them (WAE v1) but nothing that I would consider faulty. Did MB give you any feedback? I had a great experience from their support when my DNA was not working.


Sent from my iPad using Tapatalk
 

mark78

Unregistered Supplier
ECF Veteran
Mar 11, 2010
598
1,578
Bucharest Romania
www.markbugs.com
I can't believe it. I received a WAE II with button rattle so I paid the postage and sent it back. Over one month later I recieve it back and it's exactly the same as before. No one else has this issue and i've given the opportunity to fix it and they've done nothing but waste my time. This is really unacceptable. When you pay for a premium product you should get a premium product with no issues and premium service if there are any problems. Initially I was fobbed off saying 'rattle is subjective' and now they just sent it back the same as it was before and ignored the issue.

We treat our clients with the best services and try to solve any problem as quickly as possible.
Regarding your "issue" ,after seeing the footage that you sent I said it seems to be a problem with noise ,when it arrived I realized that filming was made with high quality sound and therefore I said it seems to be a problem with the sound buttons. To be sure there are no other issues we changed the whole interior (including DNA) and we sent it back to you (adding a bonus in parcel to cover your shipping cost, although the cost of transportation is the responsibility of the sender).
As I Told depends on each person how percept the button rattle ,and you are the first person who say that this is a problem.
We do not want the users of our products to be unhappy and I suggest to continue the discussion by email to find the best solution for your "issue".
 

BluSwatch

Crazy Mod Collector
ECF Veteran
Verified Member
Nov 20, 2011
18,026
44,094
Washington
Last edited:
Status
Not open for further replies.

Users who are viewing this thread