Very fast shipping and the item was just as described. 555 was nice and smooth. Will be ordering from again!
Customer service poll
- Thread starter shawnp1
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Hmmm. We've never had a problem with quality of product, shipping or price with litecigusa.
Well, where to start.. first off, Shawn does not sell knockoff parts, or used parts. He sells products that arrive directly from the factory in China.. China, keep that in mind, they're not always known for their quality assurance. Whether its DSE/SLB, Smoore, joyetech, Kanger, First Union, Dekang, etc, all parts are original from manufacturer.
Many of us have received great service from Shawn.. issues quickly and easily taken care of.
Let me ask you this: have you created a support ticket, which is the normal course of action? Also, WHEN are you calling? It clearly states on the website to call during business hours.
Finally, you may not be able to get ahold of him because I believe he is at VapeFest that is going on in Virginia right now.
Plenty of us are happy with Shawn and LitecigUSA. Just look at the poll for this very post.. looks like you're alone on this one.
hmm imagine that i have returned your phone calls always, in fact i just called you this afternoon too. if you are not happy by all means please shop with a different supplier. as for your charger it arrived here friday afternoon and will be shipped out monday morning. Again im not perfect not profess to be but i do honor my warranties, and i do answer all calls an emails when i am in the office i dont work 24 hours a day. If by any reason you are not happy with the purchases or my comapany then by all means please feel free to find a new supplier.
well atomwiser i have also refunded your entire order. please partonize another supplier. i wont delete the thread as that is not my style but i dont appreciate someone lying on here either.
also the usb charger you shipped back is perfectly fine. i charged 2 batteries with it myself.
Agreed.
atomwiser I think the fact that the poll has been up for 5 months and of 133 responses you are the first to choose the option you did kind of speaks for itself.
i have been ordering from shawn now for three months everything has worked properly juice has been good stuff no problems here except shawn needs to get his ... back from vapefest and ship my order ha ha ha ha ha !!!!!
actually i had a few things come up and wasnt able to make vapefest. im working on orders right now actually. even though they can go out till tomorrow atleast they will be ready
Im on my 3rd Order, Nothing but Great service, fast shipping and Great products.
So the story is super long and I have annoyed him to death, but essentially Shawn responds properly to emails, backs the products and is a super fast shipper. I would (and have) suggest him to anyone to buy from. I won't buy from anyone else because he has proven himself time and again as a awesome vendor/person. I have had no problems he hasn't resolved. I buy with confidence.
He suggested I try a Joye510 after having had the M201 for awhile. Since I was not having much success with that model, I bought the 510. It is fantastic. I love the manual batteries. I can't express my thanks enough.
He suggested I try a Joye510 after having had the M201 for awhile. Since I was not having much success with that model, I bought the 510. It is fantastic. I love the manual batteries. I can't express my thanks enough.
Shawn, litecigUSA.net is the Best - I don't see anyone fairer on prices and shipping and I know from personal experience you take care of your customers. Thank you for your rapid resolution of my issue with the manual KR808D-1. I rate you at the top of my favorite suppliers.
When do you expect to have Nuport back in stock? I'm desparate.
When do you expect to have Nuport back in stock? I'm desparate.
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litecigUSA is the best vendor ever, best customer service, I've never had any problems what so ever. I hand out the business cards that Shawn puts in the orders without hesitation, because I know they will get a fair and honest deal.
Thankyou litecigUSA.
Thankyou litecigUSA.
I love litecigusa - free shipping for orders over $15 rocks, and I always get my orders fast and accurate.
Have dealt with at least a dozen vendors in my vaping life......NONE is more dependable day in/ day out than LiteCig...........thanks and keep up the good work Shawn.
This is one of the ones that will be here for the long haul ya'll.......he deserves your business.
VAPE ON!
This is one of the ones that will be here for the long haul ya'll.......he deserves your business.
VAPE ON!
Since no one else will feed the troll....
@atomwiser: umadbro?
Anyway. Just placed my first order from Litecig and i must say that the prices and the selection are what got me. i'll post back when i get my order and i'm sure i'll be giving a 5 star rating!
@atomwiser: umadbro?
Anyway. Just placed my first order from Litecig and i must say that the prices and the selection are what got me. i'll post back when i get my order and i'm sure i'll be giving a 5 star rating!
Well i'm back. I got my order of 1 510 Mega bat and a manual USB PT today. The packaging was in perfect shape (the Mega bat was wrapped like 3 times over in bubble wrap xD). I had absolutely no problems getting my order and everything is seriously up to par. As i write this i'm sucking on my new PT and loving every moment of it. Thanks a lot Litecig, you guys rock!
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