I would go to the post office in person with my complaint. That way it's harder for them to ignore the situation. If they aren't helpful I would contact Ahlusion and tell them what happened.I'm so bummed right now...so I placed an order on Mother's Day and was expecting to get it this Monday (30ml Cafe Au Lait (yumyum), 30ml Just Criminal, 10ml Mocha, 10ml Mango Lassi). The tracking says it was delivered on that day, but I never received my package. I noticed the delivery time posted was much earlier than normal, and after calling the local PO it was confirmed the mailman wasn't in my area at that time. So it was definitely delivered to the wrong address. The lady who talked to me asked for my phone # but never called back.![]()
Has anyone here had an experience similar to mine, and is a happy ending to this situation possible? I'm running low on CAL and am getting kind of antsy.![]()
I'm an online retailer and if this happened to one of my customers, and they got no help from the PO, I would try to refund their money or re-make and re-send their order.