Just a quick high 5 to the hardworking staff at AltSmoke
I placed an order last evening and as soon as I clicked to confirm,I realized I forgot a few things.I placed a second order and then left them a message in the comments section asking that they ship the orders together and since the total of the two shipping charges would excede by a few pennies the Priority rate,would they ship it Priority mail? I didnt get any immediate response,and really wasnt looking for one since this is a Holiday weekend.I wasnt even expecting to get a shipping notice till at least Tue or Wed,I mean,they arent there,they are enjoying this weekend with their families like I am right?Well whatda know.I got a shipping notice at around 3pm today.Both orders have the same tracking # and are being sent Priority Mail.That tells me that instead of wasting valuable time writing responses,they are reading notes, doing the thing,and getting the job done.I'm impressed by that type of dedication and commitment to Customer Service.Thank You for taking the time to adress my self created issue and fixing it for me.And please ...GIT OUTA THERE..and enjoy the rest of this Holiday weekend
Bucky
I placed an order last evening and as soon as I clicked to confirm,I realized I forgot a few things.I placed a second order and then left them a message in the comments section asking that they ship the orders together and since the total of the two shipping charges would excede by a few pennies the Priority rate,would they ship it Priority mail? I didnt get any immediate response,and really wasnt looking for one since this is a Holiday weekend.I wasnt even expecting to get a shipping notice till at least Tue or Wed,I mean,they arent there,they are enjoying this weekend with their families like I am right?Well whatda know.I got a shipping notice at around 3pm today.Both orders have the same tracking # and are being sent Priority Mail.That tells me that instead of wasting valuable time writing responses,they are reading notes, doing the thing,and getting the job done.I'm impressed by that type of dedication and commitment to Customer Service.Thank You for taking the time to adress my self created issue and fixing it for me.And please ...GIT OUTA THERE..and enjoy the rest of this Holiday weekendBucky
